Quick Beach and Catalina Trip
Fort he price of this hotel, it was so worth it! Every room has a jetted tub, I got a room with a balcony, the living room is separate from the bedroom. We were able to walk 12 minutes to Dana Point h... more
Fort he price of this hotel, it was so worth it! Every room has a jetted tub, I got a room with a balcony, the living room is separate from the bedroom. We were able to walk 12 minutes to Dana Point harbor. The only things that could have been better were the beds, they were very very soft. And the check in time of 5pm wasn't that great but still worth all the amenities. less
Peter Callan, Owner at Best Western Plus Marina Shores Hotel, responded to this review
Thank you for taking the time to post your review and share your opinions with other travelers. We're happy you enjoyed all the little touches that go along with a stay at the Marina Shores although I'm sorry you found the beds too soft for your comfort. This will always be a tough point for any hotel because personal preferences vary ... some travelers like the soft, pillow-top mattresses that you can just sink into after a long day, while others want the firm support in order to be comfortable.
I would also like to add that the odd check-in time of 5:00pm only came about because of the Coronavirus and all the extra cleaning protocols that were put in place to guarantee our guests' health and safety. We are taking almost twice as long to service our rooms now, just to make certain that every nook and cranny is disinfected before renting to another guest. We realize this can be a huge inconvenience, but we assure you that it is all because we want all our guests to check in feeling comfortable and safe during these difficult times.
Stay Safe and Stay Healthy!
Peter Callan, General Manager