Best Western Plus Marina Shores Hotel

34280 Pacific Coast Highway, Dana Point, California, 92629-2824, United States
based on 799 reviews Trip Advisor Logo
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Best Western Plus Marina Shores Hotel

Welcome to Best Western Plus Marina Shores Hotel! Hotel Parking is 10.00/day This Chairman Award Winning Dana Point hotel is pet-friendly and boasts a Trip Advisor Certificate of Excellence, along with a 3-Diamond AAA Rating. Complete with eco-friend show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Marina Shores Hotel

Traveller Overview:
4.5 Rating: 799 reviews
Excellent 57%
Very Good 26%
Average 11%
Poor 2%
Terrible 1%
Rating

Voyage36609806615, wrote review 02/06/2020

Best Western Promotion

My stay at this property was due to my free night that I earned through a Best Western promotion. I was very impressed, for not only did they honor the free night on a Friday night, but I was given a ... more

Rating

travelizlife2me, wrote review 14/05/2020

Great Location - Overall 3.5

This hotel has a perfect location to walk to the beach, walking trails, stores and many dining options. The rooms are fresh, clean, and large. The beds are comfortable. Bathrooms are OK with a jet... more

Rating

967evep, wrote review 27/04/2020

CUTE CLEAN GROWN-UP SURFERS PARADISE!

We were displaced from our home because of industrial cleaning of our downstairs d/t water damage so I figured- if we had to go to a hotel- why not try this one by the Surf Break? I was initially hes... more

Owner Response
PeterC34280, General Manager at Best Western Plus Marina Shores Hotel, responded to this review
Dear Eve, Thank you so much for the heartfelt words. Although the Coronavirus pandemic has decimated the lodging industry, at the Marina Shores we are striving to provide what guests we have with some feeling of "normalcy" during their stay. Most all of the major hotel brands have stopped serving the free breakfast as a way to cut costs during these leaner times. At the Marina Shores we are still serving our hot breakfast five days a week (Grab & Go bags on Mondays and Tuesdays) albeit with a less expanded menu. While the County's preference is that all hotels close their pools during the pandemic, we opted to turn off the heater to "discourage" people from using it and posted a sign that asks that no more than six people be in the pool area at any time. That way, they can adhere to the six-foot social distancing guidelines, but still soak up some sun if the ocean isn't to their liking. At the forefront of everything, we are concerned and vigilant about the health and safety of both our guests and our staff. We appreciate that our guests have been respectful of the rules and restrictions we've had to put in place . I am thrilled beyond words that you enjoyed your time with us so much and I hope the clean-up and repairs from the water damage to your home have been completed so that you and your family can settle back in to life as it should be. I regret that those were the circumstances that brought you here, but if we were able to impress you more than the "Hilton or Marriott," then we have done our job (winking!) Peter Callan General Manager
Rating

Azchild, wrote review 12/03/2020

Fun Times

A very nice hotel at a great location, walking distane to ocean, park, etc, and view of ocean with short distances to several attractions. Setting is a understandable cramped situation but well worth ... more

Owner Response
PeterC34280, General Manager at Best Western Plus Marina Shores Hotel, responded to this review
... and we will gladly welcome you back (laughing!) Thank you for the review and we're happy you appreciated our close proximity to everything in Dana Point. Peter Callan General Manager
Rating

SBrunson78, wrote review 08/03/2020

Great for bigger family

We came down for a family trip. And got one of the double queen room suites. So 3 total beds. Rooms were roomy plenty of space for bigger family. Balcony is nice. no hot tub and the pool is not really... more

Owner Response
PeterC34280, General Manager at Best Western Plus Marina Shores Hotel, responded to this review
Thank you for the review and I promise we will take all your comments to heart. Although we police our parking garage several times a day for trash, it seems that so many people would rather just drop their garbage outside their car door than walk it over to one of the many receptacles we have placed throughout. Humanity lingers on ... imperfectly. Please accept my apologies. Peter Callan General Manager