Would recommend the hotel, not the bar
31/03/2017 starwatcher49, New Orleans, Louisiana
The hotel does leave a lot to be desired from the outside. Good thing for Tripadvisor! The rooms are up to date, the bathrooms are very small, but up to date as well. No complaints for the good room... more
The hotel does leave a lot to be desired from the outside. Good thing for Tripadvisor! The rooms are up to date, the bathrooms are very small, but up to date as well. No complaints for the good room rates that go with it. After driving all day and then reading the great revues of the bar, I was excited to just stay at our hotel and have a beer and dinner, I was, however,very disappointed with our bar experience. We sat at the bar and the bartender appoligized for everything from the poor service, the missing food and food quality for not only our dinner but several others, but offered nothing for a discount. We must have heard "I'm sorry" about 15 to 20 times while we sat there. I ordered the steak special medium rare and it came well done (another I'm sorry was all that was offered). They ran out of bread, potatoes, and chicken by 7 on a Friday night. We were told beers were 50 cents off until 7:30 and the bill came at full price. I had to ask for the discount. If this was a normal night, I would recommend going elsewhere to eat. less
HotelStaff701, Director of Sales at BEST WESTERN PLUS Marietta Hotel, responded to this review
Thank you for staying with us, and then writing a review of your experience while a guest.
We do wish that your dinner experience would have been as great as your room experience. We strive everyday for each guest to have the best experience possible, and are saddened to see we missed the mark; it was an exceptionally busy evening in the lounge/restaurant. We do hope that you will consider giving us another opportunity to provide great service if in the area again.