Front Desk Clerk was " the best" !!!!
10/07/2017 49sallygrl, Hurricane, West Virginia
Visiting Marietta for the River Roar ... called the Hotel to get a room talked to , I'm hoping I get her name correct Alesha ,, I apologize if it's wrong. I asked about smoking, she of course explaine... more
Visiting Marietta for the River Roar ... called the Hotel to get a room talked to , I'm hoping I get her name correct Alesha ,, I apologize if it's wrong. I asked about smoking, she of course explained it was a smoke free Hotel but I could smoke outside. If you are a smoker sometimes we are tucked back by a dumpster or a dark spot in the back of the parking lot , she assured me that smokers were welcomed and they had places to smoke and sit ....I'm not a big fan of always standing to smoke ... they had a bench and you could smoke by the pool!!!! .. Thank you Alesha I had a great stay . The rest of the staff was wonderful, the gal taking care of things in the area for continental breakfast was also the Best !!!! less
HotelStaff701, Director of Sales at Best Western Plus Marietta Hotel, responded to this review
Thank you for staying with us! And yes, you did get it correct, it's Alesha, and she is one of our greatest guest service reps! W, while our Best Western is 100% nonsmoking, we do keep in mind that we do have guests that smoke and try to provide a comfortable area for them to smoke (outside). So happy that you enjoyed your stay, and the service provided by our staff; we will share you comments with them. Hope to see you again!