Swimmers beware, especially children after sports games
02/06/2018 silverstonecar, Seattle, Washington
IT would take seriously just one thing, get your pool to a proper temperature. Ive never been to a pool that was this hot. I had to remove my kids because they might have a heat stroke in there. usual... more
IT would take seriously just one thing, get your pool to a proper temperature. Ive never been to a pool that was this hot. I had to remove my kids because they might have a heat stroke in there. usually a pool is somewhere you go to cool off in the heat and enjoy yourself. Get some exhaust and maybe air conditioning. ill be back next tourney to see if you even make the slightest change. Some other guest said it was the same last time they came. Maybe the manager should take care of this issue before doing further changes to his rooms. It would be nicer to have a pool to sit in than a renovated lobby, for real. i didnt get any enjoyment sitting in the lobby on my phone after my sons games. for 140 dollars and amenities that could cause harm to me and my family, not worth. fix fix fix.... if you need a pool watch the heck out you might have a heat stroke in the summer. less
BWPlusMansfield, General Manager at Best Western Plus Mansfield Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.