I stay here at least once a month for a couple of nights. The location is brilliant as it's 2 mins from the station and bus terminal, right in the city centre, minutes from St David's shopping mall John Lewis is visible from many rooms. There are many really good restaurants right outside the hotel, Italian Indian, Mexican, Brazilian and loads more as well as a good menu in the hotel with good room service and a nice bar.Many of the sights are within walking distance eg the castle and park. Cardiff Bay is a bit of a walk and I usually take a taxi for £6 ish. Cardiff Bay is a must see for bars and restaurants with a view.
The rooms are spacious and well equipped with the usual we expect to see in a hotel, TV with sat channels, hair-dryer, iron, alarm clock, tea and coffee, ice machines on every floor,well appointed bathroom, big double bed and often an extra single bed. Adjoining rooms are available for families.
Breakfast is brilliant, buffet style with everything you'd need and the option to order what ever extra things you'd like eg eggs any way you want.
Staff are generally lovely, friendly and helpful. We once found someone who was a bit surly and challenging and we did report this, I've not seen the person on the front desk since so hopefully they have re-allocated the person to a role not dealing face to face with customers.
I really recommend this hotel and would be surprised if you were disappointed. less