Best Western Plus Makassar Beach

Very good and recommended for all the people who wants to enjoy and spends the time at makassar. Why i said that? Cause this hotel preparing us something completely. Something thats i mean here such us service, the things that we need at hotel they re bring us so faster, the food, room is very clean. I think very good and suitable for us who wants to enjoy our travel at makassar. In addition also the price that they re prepare not too expensive so easy for us to visit this hotel. Always succes for the hotel and all the staffs at BWPMB less

First of all it’s my first time to visit this hotel, and the first impression Was not to nice, secondly I hv to wait for sometime for my check in time which I understand the rules, during the waiting time for my room to be ready I went for lunch at 3rd floor, when I saw them preparing their buffet I asked them if I can hv the buffet? They said NO firmly. So I order the alacarte, I ask the special menu from makassar which is Coto makassar, after they took the order the waitress came back said it’s not available and recommended me with another dish, I said ok since it’s from makassar too I don’t mind to try it. The waiting time of the dish to be ready it took for ages, once its delivered its still cold and the beef are raw. I asked the waitress to reheated but once they bring it back its still the same and I can’t even eat the dish. No one apologize when I send back the dish and asked them to tell the chef. Somehow this hotel need a good employees who can treat their customer better so they will comeback next time even if their food are tasteless. I will never comeback to this hotel if I had a chance to visit makassar again because it’s totally disappointed. As a hotel graduate and a front liner employe I must say the service of this hotel it’s very low standard. Hoping the management can improve more training and making better services. less

Very good and recommended hotel to stay, all the employees like family. Also the employees apply the regulation of cobid 19 prevention programm, they re using mask and handglove when the re working..thankyu all less

First time staying in this hotel, Overall Im satisfied with the service of this hotel, Fast Check In , Hotel staff are very helpful and war welcome. I love the room , the bed is so comfortable , room are clean enough and the light is really fine. In the future, I will definetaly consider Best Western Makassar to stay. thank you less

The hotel have a wonderful view from the top and specially the interior design, the service are excellent, all the staff are really approachable especially Ms Ria. The rooms are really comfy and clean. I will recommend to my friends to visit & try the hotel less