Best Western Plus Makassar Beach

I've been staying in Best Western for about 1 week and plan to check out tomorrow. I feel this is the best hotel I ever stayed in Indonesia, particularly Makassar. I arrived in Makassar at 2 am in midnight and I could check in easily, though there was a miscommunication between marketing and front desk caused I couldn't have airport transfer. However, it is okay and not been any problem at all. I like this hotel very much. Service is excellent, almost all hotel staff is kind, friendly, and helpful. The room is great, not too spacious and narrow. Bed and bathroom are clean. The laundry is timely and clean. Breakfast has various kind of food, local and international, and again, their staff is soooo friendly. The only thing that the hotel must focus on is the swimming pool. It is too small and in the weekend morning is always crowded. But nevermind, take a short walk outside the hotel and you can find various restaurant instead. less

Warm welcome on arrival and very friendly and competent front office staff. Early morning departure unfortunately meant I wasn't able to experience breakfast but was offered breakfast box. They booked me taxi night before which arrived on time. Nice touch. Rooms as expected in very good condition, maintained and cleaned well. Comfy bed, large room and quiet. Restaurant food good. Staff helpful and friendly. All in all good quality hotel in Makassar, professional staff and good location close to seafront promenade. Would recommend. less

good location and friendly sevice, though little too shy. Male staff seem more proactive. The breakfast staff are helpful but again too fast to remove plates etc. Why not wait for a while. More fruit and less cakes would be nice. less

Hotel staff are exceptionally helpful and service with smile. Room service is awesome and reception desk is always ready to assist for any requirement specially order taxi. Afternoon tea is service is appreciable. less

We booked one night here at the beginning of a week long tour through South Sulawesi. Why it’s called Makassar Beach stays an unsolvable riddle, as there is no Beach anywhere near. The Hotel is obviously popular with Indonesian business travelers and families alike. We were the only western guests, yet one needs to mention, that it was during off season. The service was professional and very friendly. We had a deluxe room, which was spacious and clean. It was as charming as you can expect a Best Western Hotel room to be ;-) ... it’s a straight forward standardized hotel room. Breakfast buffet is rich, with mostly local dishes, the quality of the continental breakfast section, however, was mediocre. Would I stay here again? For the purpose it served our needs. No complaints. 3.5 stars... 4 would be a bit much, though. less