Best Western Plus Makassar Beach

I spent 2 nights with my family (6 yo child and 6 months infant) during Ied Fitri holiday. But this hotel not crowded as the other hotel. What I like about this hotel: • the front office give us the room as per requested (non smoking, twin but big size bed). • we get free flow welcome drink. • I stayed in deluxe twin room. The room size quite enough for 4 of us (including my son can run and play hide and seek) • the bathroom size is good, it has bathub anyway, yeay! • the bed are good, size also good. • the hospitality of the staff are the best.. from the security, front office, restaurant, room service, and my best score give to housekeeping because they never bored to help me everytime I asked them to clean up the room (it because i have a baby) • borrowing table ware (plates/ bowls and spoons) didn't charged. Even I asked it plenty times. • the food and beverages one of the best part in this hotel. Various buffet from international to local food, everything are delicious. And you can get local food such as "sup ubi / bassang / jamu/ etc". And the served sushi also. Good enough for me and family. • I do like the behaviour of the guestes.. eventought most of them are locals, but they are polites and not loud (I had experience in high price hotel but low behaved of the guest) • the facilieties are good , there is pool, gym, parking, bar, cafe, but all in small size. But satisfying. • I like the semi indoor pool concept. My son can swim everytime without worrying of the sun burn. • location is the best, if you are culinary tourist. Most famous local food you can get by walking distance. In this hotel, you will never get starved. Unfortunately, there's some points that unsatisfying : • the AC must be a little dirty, because since we arrived in the hotel, my 6 months infant can't stop coughing ( he's allergic of dust, but thanks to the location is very near with the child hospital) • the color of the room is a little dark for me, so it looks old. • the hot water in the shower doen't works around bath time (08:00-12:00) maybe because many people use it in the same time. But overall, I like this hotel has a lots best things to offer but affordable price. less

We stayed 3 nights at Deluxe Suite with the Family. The 3 rooms were prepared close to each other, clean, spacious and fresh. Very welcoming Staff and the location of the Hotel is very central. Breakfast is really good. We tried many Hotels in Makassar before but for sure this was the best experience so far. Looking forward to retun to Best Western Plus Makassar! Thank you! less

Fantastic location. Staff were very attentive and helpful. Facilities were clean and well maintained. Food and service in the restaurant was great with a huge variety of different foods. Would definitely return for another stay. Good value for money less

The hotel and the staff far exceeds our expectations. The room that we stayed in was big, well maintained and clean. We were traveling with a baby and a toddler so breakfast was also one of the things we were concerned about. So we were happy to see that both our kids enjoy eating their breakfast, as does my wife and myself. During the stay, we spilled some medicine on the bed sheet and it left a stain there. We were concerned that BW will be charging us for property damage, but the staff and even the hotel manager himself came to see us personally to tell us that they won't be charging us anything because of this little incident since it was an accident. The staff showed us empathy when we told them that it was a syrup medicine for our son. Our experience with BW was nothing but wonderful. We will sure be staying in this hotel again in our future visit to Makassar. And on top of that, the location of the hotel was great. Smack down in the middle of the city. Lots of food and shops nearby. The only sad thing was that I wasnt able to try out their gym and swimming pool since we were too busy running around the city for our culinary adventures :) less

Great location and easy to access tourist destinations in Makassar. For the past 3 years this hotel always be my first choice for staycation. Love the cleanliness and warm help from the staff. They also offer reasonable price on high season. less