Best I Ever Stayed
20/03/2018 Dhimas C, Jakarta, Indonesia
I've been staying in Best Western for about 1 week and plan to check out tomorrow. I feel this is the best hotel I ever stayed in Indonesia, particularly Makassar. I arrived in Makassar at 2 am in mid... more
I've been staying in Best Western for about 1 week and plan to check out tomorrow. I feel this is the best hotel I ever stayed in Indonesia, particularly Makassar. I arrived in Makassar at 2 am in midnight and I could check in easily, though there was a miscommunication between marketing and front desk caused I couldn't have airport transfer. However, it is okay and not been any problem at all.
I like this hotel very much. Service is excellent, almost all hotel staff is kind, friendly, and helpful. The room is great, not too spacious and narrow. Bed and bathroom are clean. The laundry is timely and clean. Breakfast has various kind of food, local and international, and again, their staff is soooo friendly.
The only thing that the hotel must focus on is the swimming pool. It is too small and in the weekend morning is always crowded. But nevermind, take a short walk outside the hotel and you can find various restaurant instead. less
Erick S, General Manager at Best Western Plus Makassar Beach, responded to this review
Dear Dhimas C,
Thank you for taking this survey regarding your recent stay with us. We apologize for the unpleasant thing that happen on your arrival. Your comment is very important for our service improvement and we will take it serious to make sure it will not happen again in the future. We are more than happy to know that you enjoyed your stay with us here at Best Western Plus Makassar Beach. We are looking forward to welcoming you again in your nearest visit to Makassar.