Awesome Experience/Awesome Staff
14/09/2018 0519dmmyers, Portland, Oregon
My parents lived in an assisted living facility in nearby El Centro. When my dad died last week, my mom could not imagine staying in their room without him so I booked a room for us at the Brawley Bes... more
My parents lived in an assisted living facility in nearby El Centro. When my dad died last week, my mom could not imagine staying in their room without him so I booked a room for us at the Brawley Best Western. The front desk associate--Nancy--was so sweet and she handled us adding additional nights to our stay seamlessly. Because we will be having my Dad's services in October or November, Nancy suggested calling her so that she can block off some rooms to accommodate out of towners coming for the service. She was also very helpful when I needed to print documents.
Liz was another front desk associate who was incredibly sweet and helpful. The housekeeping staff attended to my mom as my mom stayed in the hotel while I cleaned out her room at the assisted living facility. Elizabeth kept my mom happy with shampoos, extra towels, and showed her where the vending machines are.
Our room was spacious and very clean! less
BWBrawley, General Manager at Best Western Plus Main Street Inn, responded to this review
We are happy to help you and your family in your time of need, 0519dmmyers and would like to extend my condoles to you. We know there is much to do in times like this and we want to help you the best to our ability.