They have issues with their well water system
28/01/2017 S8767PNjohns, Florida, United States
I arrived at the hotel after a long drive. I used the restroom in the lobby. The water in the toilet and the water that came out of the sink was brownish in color. I saw some plumbers working on some... more
I arrived at the hotel after a long drive. I used the restroom in the lobby. The water in the toilet and the water that came out of the sink was brownish in color. I saw some plumbers working on something so I didn't think much of it. Problems happen. When I went to my room, I experienced the same thing. I went down to the lobby and asked the desk associate what was the issue with the brown water. She said the hotel is on well water and it was turned off for a few hours. Once again, I figured things happen. Later that night (only stayed one night) I saw brown water coming from the sink in my room. I use well water for my sprinkler system, so I know it was not anything related to sewage, rather high iron content. However, how many homes rely on well water and don't have these issues? less
BestWesternHotels, Best Western at BEST WESTERN PLUS Madison Inn, responded to this review
We're sorry for not meeting your expectations. We will address this issue with maintenance. Thank you for leaving us a review and letting us know how we can improve.
Best Western Hotels & Resorts