Dated but Clean and Fuctional
08/05/2018 1Jon34, Wellington, Colorado
We were trying to find a Comfort Inn when we came across this Best Western. My wife said, "I'm tired, this is it!" We were quoted a great price plus a discount for AAA membership. The front desk c... more
We were trying to find a Comfort Inn when we came across this Best Western. My wife said, "I'm tired, this is it!" We were quoted a great price plus a discount for AAA membership. The front desk clerk was very friendly and helpful, recommending routes and restaurants. The hot tub was broken but the pool was available along with a workout room. The room was dated but it was very clean and well appointed with suitcase stands, ironing board with iron, hair dryer, a large TV, desk, chair, small fridge, and microwave. Free WiFi is available. The hotel offers a full menu complimentary breakfast and coffee and tea at all times. The only drawback is the hotel is right on the freeway/busy frontage road with lots of traffic noise. Get a room on the backside of the building. less
Nerissa M, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn & Suites, responded to this review
Thank you for your kind comments and review regarding our high standards of cleanliness and
hospitality of BEST WESTERN PLUS Lubbock Windsor Inn & Suites Hotel. It is wonderful to hear of the great impression we made with our amenities and services. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!