Best Western Plus London Croydon Aparthotel

2 Dunheved Road South, Croydon, Croydon, CR7 6AD, England
based on 187 reviews Trip Advisor Logo
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Room & Rates

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Best Western Plus London Croydon Aparthotel

Step back in time in London.

Our decor will transport you back in time, to that nostalgic era of innovation when early 20th Century Croydon was an important industrial area. The area is still a hub for transport links to this day, putting you within touching distance of London's show more

Restaurant closed on Sundays
Late check-out £10 per hour
Up to 35 car parking space on site charged at £7 per night, also available deal with IBIS if needed
The hotel requires all guests to present a photo-id upon arrival. All non-UK residents must present a valid passport or Country id card.
A mandatory £30 pre-authorisation is required at time of check in per stay per room. This must be on debit or credit card only.
Pizza Polli Restaurants & Bar will be closed until further notice. If you have a pre-paid packaged Breakfast or a Dinner, Bed and Breakfast inclusive deal, breakfast will be in a Grab & Go box, dinner will be refunded on departure.
During the current Covid19 Pandemic, this hotel is open only for housing key workers and workers with no alternative abode.
Bars, Free WIFI, Lift to all floors, Restaurants
There is charged parking available onsite.
Pets not accepted
Guide dogs only.
Free WIFI available throughout the hotel
Check-in & Check out14:00 | 11:00

Restaurants & Bars

Good food and drink are essential ingredients for any getaway and our hotel restaurants and bars don’t disappoint. From brekkies that leave you raring to go, to evening meals with the wow factor we’ve got all your culinary needs covered. Tuck in.

  • Pizzapolli
  • Breakfast room
  • Pizzapolli Bar

Dining and bars

Pizzapolli

Its not just about the food at Best Western Plus London Croydon Aparthotel - its also about the experience. We use revolving wood-fired pizza ovens to make our classic Neapolitan pizzas which means you can watch your pizzas being made from scratch, in authentic Italian style. Join us as we showcase our authentic traditional cooking techniques with high-quality ingredients.

Opening hours
Dinner: 16:00 - 23:00
Weekend times may vary
Dining and bars

Breakfast room

Full English, continental and healthy breakfast available daily.

Opening hours
Breakfast: 07:00 - 10:00
Weekend times may vary
Dining and bars

Pizzapolli Bar

Meet friends and colleagues for a slice of style in our Pizzapolli Bar, or simply enjoy your own company and take in the wonderful surroundings.

Opening hours
16:00-23:45
Weekend times may vary

Reviews of Best Western Plus London Croydon Aparthotel

Traveller Overview:
4.0 Rating: 187 reviews
Excellent 54%
Very Good 27%
Average 6%
Poor 5%
Terrible 5%
Rating

4everhopePhil, wrote review 02/04/2020

An unexpected gem

We stayed at this modern, well run and great value hotel for 54 nights over 10 separate stays during January to March whilst our house was being renovated. The rooms are clean, well equipped but compa... more

Rating

Craig D, wrote review 05/03/2020

Very Poor

Booked a double room, got a triple with two single beds pushed together. Very uncomfortable. Mattress was shocking, had completely collapsed. Room was freezing cold, even with the AC set at 30. The AC... more

Owner Response
LeoJohnson15, Manager at Best Western Plus London Croydon Aparthotel, responded to this review
Dear Craig D, Thank you for posting your review on Trip Advisor regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Leo Johnson Hotel Manager Best Western Plus London Croydon Hotel
Rating

ACE1515, wrote review 03/03/2020

BEAUTIFUL HOTEL " BEST CUSTOMER SERVICE EVER".

I went to this place with my husband for a special occasion and we were not disappointed. We where greeted by a trainee girl at the reception who guided us through our checking, plus advised us to pr... more

Owner Response
LeoJohnson15, Manager at Best Western Plus London Croydon Aparthotel, responded to this review
Dear Guest, Thank you for taking time to post your comprehensive and very positive review on Trip Advisor followed by you recent stay with us. I am glad you found the services and facilities to your satisfaction. It is our pleasure to provide exceptional services synonymous with the Best Western Brand. Your feedback is very valuable to us as it enables us to refine and better our services to suite our guest requirements. Hope your positive experience will provide us with another opportunity of welcoming you back in the near future. Kind Regards, Leo Johnson Hotel Manager Best Western London Croydon Hotel
Rating

LucianD_13, wrote review 28/02/2020

Hi

Had 2 nights there. The hotel was ok. The parking cost you 7 pounds per day. The room is having a sink, microwave, fridge and freezer, shower, Tv, AC. My AC had a wrong remote. So first night a was f... more

Owner Response
LeoJohnson15, Manager at Best Western Plus London Croydon Aparthotel, responded to this review
Dear Lucian D, Thank you for taking time to post your comprehensive and very positive review on Trip Advisor followed by you recent stay with us. I am glad you found the services and facilities to your satisfaction. It is our pleasure to provide exceptional services synonymous with the Best Western Brand. Your feedback is very valuable to us as it enables us to refine and better our services to suite our guest requirements. Hope your positive experience will provide us with another opportunity of welcoming you back in the near future. Kind Regards, Leo Johnson Hotel Manager Best Western London Croydon Hotel
Rating

Stanly2212, wrote review 07/02/2020

Excellent stay

Stayed with my friends after attending the birthday party. Very spacious and clean room for us three friends. Staff went an extra mile to check us in after 10 pm and made our stay comfortable. Breakfa... more

Owner Response
LeoJohnson15, Manager at Best Western Plus London Croydon Aparthotel, responded to this review
Dear Stanly2212, Thank you for taking time to post your comprehensive and very positive review on Trip Advisor followed by you recent stay with us. I am glad you found the services and facilities to your satisfaction. It is our pleasure to provide exceptional services synonymous with the Best Western Brand. Your feedback is very valuable to us as it enables us to refine and better our services to suite our guest requirements. Hope your positive experience will provide us with another opportunity of welcoming you back in the near future. Kind Regards, Leo Johnson Hotel Manager Best Western London Croydon Hotel

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