Best Western Plus Liverpool-Syracuse Inn & Suites

136 Transistor Pkwy, Liverpool, New York, 13088-6015, United States
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Best Western Plus Liverpool-Syracuse Inn & Suites

Discover the beauty and charm of central New York from this Liverpool hotel near Destiny USA, the New York State Fairgrounds and Syracuse University.

Conveniently situated off central New Yorks Interstate 90 Exit 37 ot I-81 exit 25, the New
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Liverpool-Syracuse Inn & Suites

Traveller Overview:
4.0 Rating: 857 reviews
Excellent 50%
Very Good 30%
Average 10%
Poor 5%
Terrible 3%
Rating

DioLab, wrote review 24/02/2020

Awesome stay! Best place!

The family came for a staycation (literally a 3 minute drive from our house), during winter break so the kids could swim and so we could have some family fun away from home. We loved our experience a... more

Owner Response
Shawn G, General Manager at Best Western Plus Liverpool-Syracuse Inn & Suites, responded to this review
DioLab- Thank you so much for choosing to stay with us and taking time to leave a review. I am pleased to see that you enjoyed your staycation with us. I appreciate that you will be returning and also recommending us to your friends. Thank you again and we look forward to seeing you again soon.
Rating

Quest793927, wrote review 23/02/2020

Not kid friendly

Hotel staff was rude. Extreme amount of chlorine in the pool and the hot tub was not hot. Breakfast was decent. Contacted by staff several times to reduce noise and traveled with four kids threatened ... more

Owner Response
Shawn G, General Manager at Best Western Plus Liverpool-Syracuse Inn & Suites, responded to this review
Quest793927- Thank you for staying with us. I am very sorry you feel as though we are not kid friendly. We have plenty of families stay with us and did so this past week with the February school break. I apologize but when we receive multiple guest complaints about noise we have to in the best interest of our guests ask that the noise level be lowered. We do our best to make sure everyone enjoys their stay. Unfortunately, when other guests are disturbed we do have to act. Once again I apologize and thank you for staying with us.
Rating

penguinlady59, wrote review 20/02/2020

Good location, spacious room

My husband & I stayed at this Best Western because I had stayed here before on a Girls Weekend several years ago. Our room was quiet & spacious although the hot water wasn't the best. It kept cutting... more

Owner Response
Shawn G, General Manager at Best Western Plus Liverpool-Syracuse Inn & Suites, responded to this review
Penguinlady59- Thank you for deciding to stay with us and for taking the time to write a review. I appreciate you mentioning your quiet and spacious room and our well stocked breakfast. I will make sure to share your concerns with the printer and the hot water. Thank you again and we look forward to your next stay with us.
Rating

AlphaFemale_Destiny, wrote review 15/02/2020

Awsome stay if traveling with a pet

Rooms are spacious clean and more then comtable. Outside the hotel is a park like green space. WARNING green space is NOT fenced in ! Please leash your pets ! Staff is friendly and welcomes your pe... more

Owner Response
Shawn G, General Manager at Best Western Plus Liverpool-Syracuse Inn & Suites, responded to this review
AlphaFemale_Destiny- Thank you for choosing to stay with us and for taking time to leave a review of your stay. I appreciate you mention our spacious, clean rooms, and great breakfast. Thank you again and we look forward to your next visit.
Rating

Susan S, wrote review 10/02/2020

Last Minute decision to travel due to impending storm

We made a quick decision to start our trip on Thursday to get to Buffalo in time to watch our Grand daughter perform at Key Bank Center. There was an impeding storm - so we made a reservation and took... more

Owner Response
Shawn G, General Manager at Best Western Plus Liverpool-Syracuse Inn & Suites, responded to this review
Susan S- Thank you so much for deciding to stay with us and for taking the time to leave a review about your stay. I am pleased to see you that you had such an enjoyable time with us. I appreciate you mentioning our pleasant staff, comfortable room, and good breakfast. I am glad you got your Best Western Rewards points as we value all our members. Thank you again and we do hope to see you again soon.