Very Pleasant Stay, Professional Staff
19/10/2019 ElFeliz, New York City
We arrived late after driving up from New York City to check out the RV show. Check in was swift and accommodating. The front desk is a bit oddly placed, just to the right upon entering the lobby. The... more
We arrived late after driving up from New York City to check out the RV show. Check in was swift and accommodating. The front desk is a bit oddly placed, just to the right upon entering the lobby. The clerk was pleasant, reminding us of the free breakfast.
The room was clean and was furnished with a microwave and a mini-fridge.We basically enjoyed a quiet restful night. We slept longer than anticipated and was rushing to get to the RV show. As we checked out, my partner grabbed coffee and pastries from the breakfast set-up. We were less than 10 minutes away when her phone rings to inform her that she had left a handbag behind.She had not missed the bag and went into a slight panic as the bag contained her new tablet.Everything in the bag was intact. I was impressed. It was a pleasant stay that I recommend to anyone looking for a clean, professionally managed honest hotel. less
Shawn G, General Manager at Best Western Plus Liverpool-Syracuse Inn & Suites, responded to this review
Thank you for staying with us and taking the time to leave a review about your stay. I am so glad to see that we were able to get your belongings back to you quickly. My staff prides themselves on making sure our guests have a great stay with us and that includes making sure we check the room to see if our guests has left anything behind. Thank you again for staying with us and we hope to see you again soon.