Best Western Plus Liverpool-Syracuse Inn & Suites

136 Transistor Pkwy, Liverpool, New York, 13088-6015, United States
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Best Western Plus Liverpool-Syracuse Inn & Suites

Discover the beauty and charm of central New York from this Liverpool hotel near Destiny USA, the New York State Fairgrounds and Syracuse University.

Conveniently situated off central New Yorks Interstate 90 Exit 37 ot I-81 exit 25, the New
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Liverpool-Syracuse Inn & Suites

Traveller Overview:
4.0 Rating: 852 reviews
Excellent 50%
Very Good 30%
Average 10%
Poor 5%
Terrible 3%
Rating

George D, wrote review 26/01/2020

A great location

A nice hotel that is located next to freeway with easy access. There are great places to eat reasonably close to the hotel and the town of Liverpool is a nice place to visit especially in the warm wea... more

Rating

marquisegs300, wrote review 20/01/2020

Horrible customer service

Terrible customer service .Machayla at the front desk was rude and s lied about being able to use the other doors as an entrance to my face. Gave me attitude while I was checking in. Had waited 2 hou... more

Owner Response
Shawn G, General Manager at Best Western Plus Liverpool-Syracuse Inn & Suites, responded to this review
Marquisegs300- Thank you for staying with us. I am very sorry about the issues you had during your stay. This is not a normal experience at our hotel. I will make sure to speak with my staff and let them know how we could of better handled your stay. Once again thank you for staying with us and we do hope that you will give us another chance to host you in the future.
Rating

Thomas C, wrote review 12/01/2020

Good value. Great accommodations for the price .

Visiting my son and daughter in law and grandson. Hotel was nearby. Great accommodations for the price. We were very pleased with the quality of the hotel. The staff were excellent. Very helpful and f... more

Owner Response
Shawn G, General Manager at Best Western Plus Liverpool-Syracuse Inn & Suites, responded to this review
Thomas C- Thank you for choosing to stay with us and for taking the time to leave a review about your stay. I am pleased to see you mentioned the great price, quality of the hotel, clean room, and helpful staff. Once again thank you for staying with us and we hope that you stay with us again soon.
Rating

Debra C, wrote review 09/01/2020

Great Stay!

Only complaint I have is the noise. I didn't hear it but my husband who is a light sleeper did. Planes landing at the airport and tractor trailers on the thruway were very loud.Maybe do some sound pro... more

Owner Response
Shawn G, General Manager at Best Western Plus Liverpool-Syracuse Inn & Suites, responded to this review
Debra C- Thank you for deciding to stay with us and for leaving a review about your experience. I am glad you had such a great stay with us. I am sorry about the noise that you heard and we are always looking for ways to improve our guests stay. Thank you again and we hope to see you again soon.
Rating

Bruno B, wrote review 05/01/2020

Well situated on Highway 90

This hotel is well situated and easy to find; the attendant was helpful but seemed very busy with other customers.Room was comfortable but a little vacuum would help as we found pieces of paper on the... more

Owner Response
Shawn G, General Manager at Best Western Plus Liverpool-Syracuse Inn & Suites, responded to this review
Bruno- Thank you for staying with us and for taking the time to leave a review. I am pleased to see that you mentioned our good location, friendly staff, comfortable room, and our good breakfast. I am sorry that the staff was not able to properly help you ensure that you were enrolled in the promotion. You can call Best Western Rewards to have the stay added to the promotion. Thank you again for staying and we do hope that you will stay with us again in the future.