Best Western Plus Liberty Lake Inn

1816 N Pepper Ln, Liberty Lake, Washington, 99019-9511, United States
based on 770 reviews Trip Advisor Logo
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Best Western Plus Liberty Lake Inn

Choose this Spokane Valley hotel and enjoy a superb natural setting, helpful staff, a charming atmosphere and convenience in location and amenities. Experience the comforts of home at this pet-friendly Liberty Lake hotel. Youll have the convenience show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Liberty Lake Inn

Traveller Overview:
4.0 Rating: 770 reviews
Excellent 48%
Very Good 28%
Average 11%
Poor 6%
Terrible 5%
Rating

679mathewp, wrote review 01/07/2020

Best Western Plus is just one city over from where I live, so it was the perfect place to take an impromptu vacation!

I am so super impressed with the customer service I received, as well as the quality of amenities, location, ease of check-out, and friendly staff. Oh, and the price was right on for the modern King s... more

Owner Response
Best Western Liberty Lake Inn, Guest Services / Front Office at Best Western Plus Liberty Lake Inn, responded to this review
We appreciate your feedback and we are so glad to hear you enjoyed your stay with us. We hope to see you again in the near future!
Rating

620deannej, wrote review 21/06/2020

Wish they wore masks

The hotel was very clean and the staff were pleasant and helpful. I stayed here because it was very close to my sister's house. The hotel has very easy access off of I-90 near the Idaho-Washington bo... more

Owner Response
BWPlusLibertyLake, Manager at Best Western Plus Liberty Lake Inn, responded to this review
Thank you for sharing your feedback regarding your recent stay with us. We appreciate your business and hope to see you again soon!
Rating

billgerow, wrote review 04/03/2020

Trip to South Western US

In qeneral the service, breakfast and rooms were excellent. I would say “ stay at a BW before a none chain motel. There prices are very close and the excellent upkeep is worth the little extra compare... more

Owner Response
neliciag, Manager at Best Western Plus Liberty Lake Inn, responded to this review
We appreciate your feedback! We are glad to hear you enjoyed your visit, we hope to see you again soon.
Rating

stewarttbaf, wrote review 01/03/2020

Needs some TLC

Furniture needs some upgrading and repairs are pretty sad. I would not expect this of a BWP. The breakfast saves the day though. The breakfast was amazing. I do wish they would stop sliding the bill ... more

Owner Response
neliciag, Manager at Best Western Plus Liberty Lake Inn, responded to this review
We appreciate your feedback in what we can improve- and as of right now we are working on improving and upgrading little by little. We hope to see you again soon, and please feel free to opt out of the express check out at check in, so the staff will refrain from sliding your folio under the door as to not disturb you. Thank you and have a great day!
Rating

andygardner2020, wrote review 14/02/2020

Terrible pillows

The hotel is wonderful and the staff is super friendly. They have everything one could need and the social hour was fun. The worst part is the sleeping aspect which is the most important whilst stayin... more

Owner Response
neliciag, Front Office Manager at Best Western Plus Liberty Lake Inn, responded to this review
Hello Andy! Thank you for the wonderful uplifting compliment about our staff, and property. We are glad you enjoyed our happy hour as well. How I can fully understand that when you are staying at a hotel your sleep is of the utmost importance and when that is disturbed how it can upset your day. I want to let you know that we have 100% addressed this issue (or it is in the works I should say). We have already ordered all new pillows for our hotel! So every single room and bed in our building will be getting all new soft and fluffy pillows. We are just waiting for the order to arrive any day now. I hope this information will encourage you to try our hotel again. We would love to show you what type of experience we can offer you here at The Best Western Plus in Liberty Lake. We hope to see you in the near future. Thank you! Maegan Cooper