Best Western Plus Liberty Lake Inn

1816 N Pepper Ln, Liberty Lake, Washington, 99019-9511, United States
based on 780 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.

Best Western Plus Liberty Lake Inn

Choose this Spokane Valley hotel and enjoy a superb natural setting, helpful staff, a charming atmosphere and convenience in location and amenities. Experience the comforts of home at this pet-friendly Liberty Lake hotel. Youll have the convenience show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1816 N Pepper Ln, Liberty Lake, Washington, 99019-9511, United States

Reviews of Best Western Plus Liberty Lake Inn

Traveller Overview:
4.0 Rating: 780 reviews
Excellent 48%
Very Good 28%
Average 11%
Poor 6%
Terrible 5%
Rating

susanbarfknecht, wrote review 23/11/2020

Just another hotel

Nothing extraordinary or unsettling. Was visiting town to pick up a service dog which I made very clear when I made the reservation. Although that information was clearly noted I was still charged... more

Owner Response
John Helwich, General Manager at Best Western Plus Liberty Lake Inn, responded to this review
Thank you for taking the time to review your stay. We apologize for the inconvenience and will utilize your review in our staff training. We strive to make every stay both comfortable and stress free, and hope that we have a chance to host you again in the future.
Rating

Adventurer590515, wrote review 14/11/2020

Poor quality and worse customer service

Stayed one night (too many) on Oct. 30, 2020. Motel was far from capacity. Location was convenient but that was the only plus. Requested a room on back side of hotel. Was given key for a room on f... more

Owner Response
John Helwich, General Manager at Best Western Plus Liberty Lake Inn, responded to this review
Thank you for taking the time to provide your review. Our goal is to provide every Guest with the absolute best experience possible, and your comments will help us outline ways to improve. We hope we have a chance to regain your business on a future trip!
Rating

Hollboll20, wrote review 29/10/2020

Dirty and not clean

The front desk boy super rude and not very knowledgeable. Room was gross did not clean the phone or remotes and can't dust and the desk has food from I am not sure when yuck! I have stayed in chee... more

Owner Response
John Helwich, General Manager at Best Western Plus Liberty Lake Inn, responded to this review
Thank you for taking the time to post a review. We are sorry your stay did not meet either of our expectations. We take great pride in our performance, especially the cleanliness and sanitization of our rooms. I hope you provide us with another opportunity to serve you.
Rating

jeffrussell2018, wrote review 25/10/2020

Great Quick Stay

Great stay at the BW Liberty Lake. Traveling across the country and had a wonderful time at this hotel. Great staff and very nice rooms. Clean and comfy beds. Great breakfast bag option and staff was ... more

Owner Response
Best Western Liberty Lake Inn, Guest Services / Front Office at Best Western Plus Liberty Lake Inn, responded to this review
Hello, We are so glad to hear that you enjoyed your stay with us! We hope to see you again soon! -Front Desk
Rating

dfpace, wrote review 24/10/2020

A good hotel with super-friendly staff.

I came out for business and had a great experience. Staff went above and beyond to help me with an issue (you know who you are, Elizabeth). Good hotel for a fair, modest price (about $100/night). I di... more

Owner Response
Best Western Liberty Lake Inn, Guest Services / Front Office at Best Western Plus Liberty Lake Inn, responded to this review
Hello, We are so glad to hear that you enjoyed your stay with us! We look forward to seeing you again soon! -Front Desk