Originally my booking is only for 1 room for 3 nights due to changes in our schedule, but through the help of Mr. Jon of reservations, he allowed me to take 3 rooms for one night in spite of the same ... more
Originally my booking is only for 1 room for 3 nights due to changes in our schedule, but through the help of Mr. Jon of reservations, he allowed me to take 3 rooms for one night in spite of the same day notice, (Note: one room was upgraded to business room even I did not ask for it) which I find it very helpful and a very professional way of providing customer service, so I highly commend him for doing it so. Check-in with Ms. Wilma is smooth though there is a delay in giving as the room upon arrival, (yet I fully understand due to my short notice) She’s accommodating and polite, offered a welcome drinks and internet access while waiting for the rooms to be given. The rest of the staffs are all pleasant from HK, attendants in their roof deck bar, and F&B.
Lift is secured and can be access only with the room key card, which makes you feel safe as an in-house guest.
Infinity Pool and roof deck bar is perfect place to seat and relax in the evening after a whole day trip around the city.
Rooms are huge, clean and comfortable enough to recharge yourself from a hectic day out, their business room has bath tub with a smart T.V. which makes you wish to stay inside for the whole day. Mini bar is also available in the room. But if you plan not to consume it due to its costs, convenience stores and restaurants are available just walking distance from the area.
Breakfast option is wide and tasty, pasta and omelet station are also available in the corner, the odd thing is they are using the lobby as the breakfast area which is little bit awkward.
Just want to raise as well the tightness of the underground parking, you really have to be a good driver so you can park your car that easy.
Overall, stay is very good, i highly recommend this hotel for business and pleasure purpose travel. less