Best Western Plus Lewisville Coppell

330 E Corporate Drive, Lewisville, Texas, 75067-6606, United States
based on 1047 reviews Trip Advisor Logo
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Best Western Plus Lewisville Coppell

Welcome to Best Western Plus Lewisville Coppell, a 2019 TripAdvisor Certificate of Excellence Winner! This 2016 Champion Customer Care and design award-winning, newly renovated Lewisville, Texas hotel is conveniently accessible to bustling suburban a show more

Pets not accepted
Check-in & Check out13:00:00 | 12:00:00

Reviews of Best Western Plus Lewisville Coppell

Traveller Overview:
5.0 Rating: 1047 reviews
Excellent 82%
Very Good 12%
Average 3%
Poor 0%
Terrible 0%
Rating

Depreciate, wrote review 14/07/2020

Top-notch service and care!

Stayed here for a few months on railroad business, the hospitality here is the finest you could ever receive. They’re not with the nonsense, they get the job done. Don’t make the mistake of choosing a... more

Owner Response
Chris P, General Manager at Best Western Plus Lewisville/Coppell, responded to this review
Dear Asiel, Thank you taking your time to recognize us in the finest way possible. We work very hard to insure the highest level possible for an optimal guest experience and provide ultimate comfort to our guest. Please come back and see us soon.
Rating

donnitad10, wrote review 13/07/2020

Family/Business Trip

I have been extremely anxious about staying in a hotel during the middle of a pandemic. Our room was super clean (and I am picky). The manager on duty gave us about 10-15 minutes after we checked in a... more

Owner Response
Chris P, General Manager at Best Western Plus Lewisville/Coppell, responded to this review
We are extremely glad to hear that we were able to meet your expectations during these unprecedented times. Our goal each day to provide safe and secure environment for our guests next to top notch customer service we are known for. We hope to see you soon.
Rating

jon_eclectic, wrote review 09/07/2020

Excellence in Care and Hospitality!

Three generations of my family have stayed here and the staff/management have always given us the utmost excellence in care and hospitality. To be precise they are beyond compare in quality. Lee, Andy... more

Owner Response
Chris P, General Manager at Best Western Plus Lewisville/Coppell, responded to this review
We are delighted you hear such wonderful things you have said. THIS IS WHAT WE ARE ALL ABOUT. Each & everyday our goal is to not only meet but exceed our guest’s expectation. Whether you are in town for business or pleasure when you stay with us you are our family. We have enjoyed having all three generations of your family come say with us and we look forward to seeing you soon.
Rating

PamWilsoniii, wrote review 05/07/2020

Did not feel safe - COVID19

Because of Covid 19, Texas requires masks at this time and the majority of the guests at this hotel were not wearing masks. When I mentioned it to the front desk, they said they cannot do much about ... more

Owner Response
Chris Patel, General Manager at Best Western Plus Lewisville/Coppell, responded to this review
Yes, you are right about Texas requiring face and nose covering starting on July 02, 2020. This is the reason why our front desk agent REQUESTED that YOU COMPLY with it and put on your mask. Instead, you got very upset and called the POLICE ON US for asking you to wear a mask? The police came and assured us they we DID NOT DO ANYTHING WRONG by asking you to comply with our Governor’s Executive Order. This review is nothing but an attempt to make a false attack on our caring staff and spread false rumor about our facility.
Rating

Khoregos, wrote review 04/07/2020

Very pleasant. High quality and value. The good reviews are accurate

On arrival, the front desk staff was super pleasant and efficient. After a 5 hour drive, it was welcoming and refreshing. Cleanliness was evident every where I looked. The sitting area looked invitin... more

Owner Response
Chris P, Manager at Best Western Plus Lewisville/Coppell, responded to this review
Khoregos, Thank you for leaving a wonderful review on your recent stay. We are thrilled you had a great time, from the hot breakfast to our guest rooms. We are looking forward to seeing you soon.