Best Western Plus Leamington Hotel & Conference Centre

The pool is amazing, the play area is great! We didn't have any hot water to shower with at any part of our stay but the hotel attendant said they were at full capacity and the pipes on the side of the building that we are on are older. So freezing cold showers for our family but the rest was enjoyable. less

Feces left on the side of the pool. Took 3 requests and an girls embarrassment before the issue was looked after. This was suppose to be a fun day, spending time with family and swimming. That turned, into the worst day ever for a young tween. I was so shocked, my heart was aching for the child. This should of never of happened, the area just needed to be blocked off. less

In October I stayed at this hotel for a conference. This was quite a pleasant stay. The hotel seemed to be new as the rooms were fairly modern, definitely clean and very comfortable. The view from my room wasn't anything to speak about but then I was on business so that did not bother me. The important thing is that when I retired to bed it was very quiet and comfortable. The conference provided breakfast which was very good but even so the hotel provides a counter where one could grab a cup of coffee, a fruit, some cereal etc on the house. My only concern was: 1 The bar closed a bit early 9pm. 2 The check-in was a little bit slow because an entire bus load of us came to the check-in counter all at once. 3 The location is a bit "out-of-the-way". It felt like it was on the edge of town with no possibility to walk to any shopping area. All in all, I would definately stay here again and would recommend it to friends and family. less

Had a great time with the kids. Enjoyed the pool, playground equipment, DJ, and New Year's Eve celebrations. We will come back. Thought price was a bit high, but understand it's probably because it was a popular night. less

Stayed at the Best Western Plus in Leamington over the holidays with 4 couples + 8 kids. We all booked the hotel over two months ago and all specifically asked for ground floor atrium rooms. Upon arrival at 4 pm which is their check in time, we were told all of the ground floor atrium rooms we already booked. We told the front desk manager and staff we all requested SPECIFICALLY the ground floor atrium rooms and we all showed them our emailed confirmation noting that. Their explanation was that “sorry, I can see a relatively new staff member made your reservations and he must have assumed you only needed an Atrium VIEW, not the ground floor atrium room. Meanwhile as we were in the line up of people to check in, they literally just checked in two couples ahead of us into a ground floor room. I was livid..: the ONLY reason we came on this date was because the “new employee” at the front desk said that all four families could get GROUND FLOOR ROOMS! Ridiculous!!!! Anyhow we got whatever was given to us and tried the make the best of our stay. THE POOL - closed down twice due to “floating poop” in the pool. Just be aware there will be many screaming kids as the alarm gets sound for everyone to vacate the pool. Also note that the pool constantly runs out of towels. Bring your own. I did ask a maid staff member as she was in the cleaning room folding regular bathroom towels if I could grab a few for my dripping soaking wet children who were freezing, as the pool ran out of towels - she told me “no we can’t give you any towels”... What kind of horrible hotel is this? Don’t recommend it at all... take the time to travel to London to a hotel there - its much more worth it! Horrible management, horrible hospitality less