Best Western Plus Leamington Hotel & Conference Centre

We stayed in room 139. This is the first time I was pretty disgusted with the cleanliness of the room. Upon arrival the room had a terrible smell to it. I noticed a huge stain in front of the bathroom door so its obvious it overflowed at some point. There was also a dehumidifier in the room which made me uneasy as to what actually happened in there. The floors were really dirty and there was a lot of dust. Also, i had to tell a staff member to stop putting a towel between the door to the pool. There were so many young kids running around they could have easily gained access. Thats a major liability issue. As soon as i mentioned something she was very apologetic and understood very nice girl just didnt think how dangerous that is. Overall the staff are very pleasant and it's always a fun trip! less

Took my 4 kids here for the weekend ,my parents joined the second night . My kids are 11 ,9,9, and 1 yr . All of us had an amazing time . Its really place to have fun with kids but to also enjoy yourself, the kids had lots to do in the play ground area. I'm not a huge swimmer but with my youngest needing an adult, I had to swim with him . The water is almost perfect temputure , so swimming with the kids didn't feel like chore, it was really lovely to enjoy swimming with all of them and not freezing while doing it .. I loved everything about this place , from the aminimites to the helpful staff .. already planning on going again .Honestly 10/ 10 stay for us .. if you dont go with kids, you may want to stay at a different hotel , because its loud and kids are everywhere. less

We had a wonderfull time, the staff was very helpful, we were there with some of our children and grandchildren everyone had a great time. Our oldest son is special needs in a wheelchair and he loves to spend time with his family. So we come here to spend time togather less

I was very disappointed with our recent stay. We booked Friday-Sunday but ended up leaving Saturday around 8pm. The pools were great, nice and warm, the play equipment was nice & well taken care of but full of food/crumbs because no one was there to “babysit” the parents, the rooms were clean. We were on the second floor because the first floor was sold out. To get to the pool, we had to use the stair well which was freezing cold. We literally had to put the kids winter coats on to go down to the pool. The card access to get into the pool area wasn’t working well & staff was aware. We heard kids screaming all day, even when we were in our room, they were running up and down the hallways & balcony just screaming. The whole second floor smelled of marijuana and that was the final straw for us. When we checked out, she didn’t even try to make things right. So with taxes & “resort fees”, we paid $400 for 1 night. less

Love going to this hotel they have had a lot of new staff But was very happy to see Michael at the front desk is back thank God He is so friendly and helpful Brought my grandkids and they were so happy Michael is back he is very friendly and was helpful with kids So happy he is back good choice Also it is great they have hired someone to monitor play area Met a young man Logan who did a great job cleaning removing pizza boxes ect. It was nice to see garbages not over flowing Logan did a great job Very happy with the changes less