A really good ⭐⭐⭐⭐Hotel in Cannes.
We arrived at our ⭐⭐⭐⭐ hotel after a very long arduous drive from Verona, I had lost some power in my car and needed main Jaguar car dealership assistance. Thank god for Sonia on the hotel reception who acted as interpreter for the driver of the low loader that took my Car away - she was really great doing this and also throughout our stay, always smiling and always cheerful - a big thank you to her. Having good friendly helpful staff at a hotel makes all the difference.
Our suite was the same one as last year by choice and was great and of a good size with two bathrooms, shower and jacuzzi bath, good air con, safe - fridge etc. - it has massive windows that fully open. The one down side however - the carpet is in need of a clean and for what we were paying this should have been done as a matter of course - don't get me wrong it wasn't filthy or anything but deffinately needed a spring clean - god only knows what some guests get up to in hotels.
The rest of the suite was truly lovely although I should point out that the built in ironing station was damaged and the iron was really dangerous with exposed wire coming from the cable - I was going to report this to reception but I never got that far as one of the housekeepers quickly noticed our problem and brought us a different iron and free standing ironing board - well done to her. The quality of the beds ( including sofa bed ) and pillows was really excellent - assuring a good nights sleep.
The hotel is quiet at the back overlooking the garden patio area - it may be a bit noisier at the front but I seriously doubt this as the hotel is in a quiet location but just a couple of minutes off the main shopping street - which is fantastic.
One thing about hotels, and the Le Patio is no different - why is it that when you very first walk into your room/ suite the place is immaculate or should be - but from day two the room is not always vacuumed or dusted properly - don't get me wrong, our suite wasn't a mess or anything as we kept it very tidy but at the price you are paying for a suite - full housekeeping should be done every day, the two bathrooms were done totally each day and were very clean indeed with lots of new towels etc and were really excellent, it was simply lack of dusting and vacuuming of the bedroom carpet that would have made all the difference, I say this as constructive criticism and hope that the owners and management take it as such - this is a lovely friendly well situated hotel and the housekeepers are really nice people who just require a little more training and monitoring.
The secure underground garage is obviously chargeable and has a lift from the garage to reception and rooms which is great for dealing with luggage, one point to note - the garage is very tight to get into especially if you have a large car and it takes a lot of manoovering - and I mean a lot -PHEW!! - a stiff drink is needed after you have eventually parked and gone through the pretty scary experience, if you have a smaller car then there's no problem - the hotel to my mind could do with a valet parking service.
Breakfast is very good, you can either opt for the express or full breakfast, we went for the cheaper express option and loved it and had more than enough to eat, the breakfast staff were excellent, worked hard and were very friendly and the breakfast room is great and kept to a very high standard with new table linen etc - a lovely way to start the day.
Maps of Cannes, umbrellas etc are available from reception - they clearly want you to have a good stay at the Hotel and in Cannes - and you do. We needed serious help sorting out car issues, maps etc and Annis was truly fantastic, he printed out maps for our next destination, he's a great guy and a genuine attribute to the hotel. Natalie is great and a lot of fun but very professional.
Clair the assistant hotel manager is quietly in the background seeing that all is well, she is really professional and approachable, making sure that all is well.
The sun deck and SPA on the roof is a great feature allowing you to sunbathe and use the hot tub whilst enjoying a drink provided by Richard who is great fun, the views from the roof are wonderful - towels are provided. This is a wonderful private safe area - fantastic, we really loved it.
The ground floor garden and seating area was I think looking just a bit tired against last year and could do with being freshened up a little - hopefully they will do this at the end of the season.
One thing that the Hotel MUST look at is WiFi - obviously this is free but it throws you off line every time you stop using your iPhone or iPad, meaning that you have to go through the logging in process each time - it was the same last year, it is so frustrating that in 2016 this is happening, the hotel management must recognise that virtually everyone now uses the Internet, it not only needs to be fast, a reliable connection but have a lock for tighter security.
Checkout was fast efficient and friendly - just as you would hope.
All in all the Le Patio Des Artistes is a really nicely situated ⭐⭐⭐⭐ hotel with good standards and good friendly people and suits people on vacations and business.
Would we stay here again - 100% yes - we love it here and as I say the odd bits of constructive criticism are more than outweighed by the rest which is just great.
A massive thank you to everyone for making the Cannes part of our holiday so very special once again and we hope to see you all soon.
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