Spring break Wichita Mtns
22/03/2017 Kimberly L,
4 adults and 2 boys had a fabulous 4 day trip to the Wichita Mtns. The staff at BW+ made our stay so much fun. The desk staff, especially Denise and also Miss K were competent, friendly and helpful. ... more
4 adults and 2 boys had a fabulous 4 day trip to the Wichita Mtns. The staff at BW+ made our stay so much fun. The desk staff, especially Denise and also Miss K were competent, friendly and helpful. The housekeeping department personnel were great, breakfast was GREAT each day and Miss P. is wonderful. We swam in the indoor pool every night (open til 11) and my daughter loved the bartender in the bar and said food from the restaurant was awesome. The individual patios outside our room were so cool. I noticed how hard the guy who maintains the outdoor area worked to keep it clean and pretty. People make the place. Keep up the good work. We'll be back. less
Kanchana H, General Manager at BEST WESTERN PLUS Lawton Hotel & Convention Center, responded to this review
Kimberly L - On behalf of the entire team we would like to thank you for taking your busy time to write the review and for giving us 5 Stars! I will be sure to share your comments with the entire team, especially Denise, as I know they will be just as appreciative of them as I am.
Being an older hotel it requires so much more work and perseverance but that's how we keep our history alive. The staff works diligently and passionately each day to ensure our hotel is clean, well maintain and providing exceptional customer service. Please know that your review mean so much to our team when all their efforts was recognized.
Again, thank you so much for your kind review, and we hope to have the privilege to serve you and your family again in the future. If I may be of further assistance, hesitate to contact me directly at email@example.com or Tel: 580.353.0200 for your next stay.