I got a rental car and thought it would have a GPS. I had to call the hotel (twice) and get directions. Daniel was patient and very nice. He was very friendly and personable. He always called me by name and inquired how the room was and if I needed anything. The first morning he asked if I needed a map and showed me how to get around town.
I got a king bed room with whirl pool. The room is very large. The whirlpool (jetted tub) is in a separate room. It has 6 jets and various color lights in the water. There was plenty of hot water. There is also a small shower. The bed was comfortable. The room was very clean when I arrived.
The common areas are kept clean. The breakfast is basic cereal, yogurt , waffles. There was a melon/grape fruit salad as well as fresh bananas, apples. The hot dishes changed each day, included sausage/biscuits, sausage/scrambled eggs. french toast, potatoes. The area was kept very clean and food was replaced as needed.
The pool and spa were always very clean and neat. There were always plenty of towels.
There is construction which goes on from 8-5. So if noise is a problem in those hours ask for something away from the construction.
A few areas of opportunity, Housekeeping changed towels, emptyed wastebaskets and made the bed. I was there 6 days and I don't think they wiped the counters, ran the vacuum or dusted while I was there. One day they missed my room entirely.
The card key failed to work, sometimes several times a day. I would go to the front desk and they would fix it for me. They were always quick to do this and very nice but really after a while this gets old.