Best Western Plus Las Vegas West

8669 W Sahara Avenue, Las Vegas, Nevada, 89117-5860, United States
based on 630 reviews Trip Advisor Logo
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Best Western Plus Las Vegas West

Tucked away in West Las Vegas near Summerlin, this getaway of a Las Vegas hotel has everything you need to make your stay in Sin City sublime. Located off the strip and away from the crowds of tourists, youll get to experience this gorgeous region show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
8669 W Sahara Avenue, Las Vegas, Nevada, 89117-5860, United States

Reviews of Best Western Plus Las Vegas West

Traveller Overview:
4.5 Rating: 630 reviews
Excellent 58%
Very Good 24%
Average 9%
Poor 2%
Terrible 4%
Rating

KZechiel, wrote review 21/11/2020

No Working Shower In Room

Our stay overnight was to facilitate not having to make an early morning drive of 130 miles just prior to a scheduled surgery at Spring Valley Hospital in Las Vegas. I was between a surgery procedure... more

Rating

Anonymous855, wrote review 02/11/2020

Poor service, great location

Person at the front during check in was overwhelmed and didn't care that dogs were swimming in the pool (so I couldn't use it) and it took over 30 minutes to be checked into a room that already had pe... more

Owner Response
Brittany K, Other at Best Western Plus Las Vegas West, responded to this review
Anonymous855, Please allow us to apologize for the issues you experienced with us during your stay. At the Best Western Plus our goal is to deliver the most complete and comfortable experience to all our guests. Your review shows that we have failed to do so. The issues you experienced are being addressed by our team right away. We’re thankful for your review and feedback as we continue to improve our guests experience. We hope you give us another opportunity to host you again. We look forward to delivering the service and value that you expect and deserve from us.
Rating

Keith A, wrote review 19/10/2020

One night stand

Greeted warmly, it was a late smooth check in. Hotel is Covid-19 responsive. Hotel was clean, smelled fresh, bed was comfortable. Bathroom was a little dated and small. The room had the amenities of h... more

Owner Response
Brittany K, Other at Best Western Plus Las Vegas West, responded to this review
Keith A, I'm happy to hear that you overall enjoyed your stay with us. It was a pleasure having you as a guest of ours. I'm glad you enjoyed your room and our temporary to-go breakfast bags.I do apologize that it took a full seven days to receive your hold back on your card. Once you check out, we release it immediately back to your bank. So, unfortunately it depends on the bank of when you will receive the holdback on your card. In the future, please let us know and we can try to personally call you bank to have them release it faster. We appreciate your feedback and do hope you give us another opportunity to exceed all of your expectations the next time you're in Las Vegas. Thanks again Keith and we hope to see you again soon.
Rating

928dons, wrote review 27/09/2020

Superior customer care/support by Trey!

I have been a guest at this property for two recent extended stays. Trey provided superior customer care and support.  He was always cheerful, kind and very accommodating.  Trey definitely "put the Pl... more

Owner Response
Brittany Kauffman, Other at Best Western Plus Las Vegas West, responded to this review
928dons, Thank you for always choosing to stay with us and a huge thanks for taking the time to celebrate a member of our team. We're extremely lucky to have rock-stars like Trey who come to work every day ready to impress our guests. It means the world to us when our guests take time from their busy lives to acknowledge them. Please come back soon! We'll be happy to host you.
Rating

althurman1, wrote review 22/09/2020

Clean and comfortable

The room very nice and clean Just as expected The staff was a bit un helpful causing me to walk completely around the building to find my room and the "breakfast totally uneatable Handed to me in ... more

Owner Response
Brittany Kauffman, Other at Best Western Plus Las Vegas West, responded to this review
I'm glad you had a clean and comfortable stay with us althurman1. I apologize that our staff wasn't helpful during your check-in process. We are addressing this right away. Also, we are sorry that we are unable to serve our normal complimentary breakfast at this time. We are hoping to have this available for our guests soon! Thank you again for choosing to stay with us at the Best Western Plus and we look forward to providing you a 5 star stay in the future.