Best Western Plus L'Artist Hotel

We wanted to be close to the city centre for the obvious reason that Tours is one of overlooked gems in France. A marvellous medieaval centre, an impressive cathedral, a lovely atmosphere in a university city filled with young people everywhere. I knew the city quite well, having been there several times, but I wanted to show it to my wife. In selecting this hotel we thought we ended up in the middle of the city. That is not quite the case. You are within walking distance of everything, but there are hotels closer to the centre. This hotel sits in a small side street and not a very interesting one at that. The advantage is that you are in residential area with little traffic. Another advantage is that there is private parking under the hotel - note: Very steep driveway. We definitely liked the hotel, but found out that you need to go for a junior suite. The standard room is a bit to the small side. The rooms are in fine condition. The same goes for the bathrooms. The beds are good. Breakfast is good with a wide selection of everything. We did not have anything but breakfast at the hotel so we would not even be able to tell you if they serve dinner. Tours has so many fine restaurants that it would be a pity not to select some of those. This will be one of the occasions where you definitely will feel old. The majority of the other dinner guests will be around 25 years of age. As I said: This is a university city. less

Overall, I would rate this hotel as 3.5 stars. It was an easy walk from the train station, to nearby restaurants, and a small market or grocery store. The downside was our room was very hot on the second floor and the AC did not work very well, which caused us to open the windows (normally a good thing) but listened to cars pass and wake us up at night. That said, the room was very clean and the breakfasts were great. Overall, the staff were friendly. less

Superb hotel. Wonderful position and easily accessible from main routes. Small secure car park underground (10 euros). Range of cages, ships and restaurants nearby, as is train station. Friendly and helpful staff and excellent buffet breakfast. Had king size room for family of four; big enough, but slightly squeaky sofa bed. Excellent facilities, including coffee machine in room. Would stay again. less

Stayed two nights. Location is good from train station , short walk. The room was small on the street , some noise . The sink drain was not working and we reported it three times the night we came in , the next morning and again that evening . Theysaid they would have it looked at but nothing was done . The elevtor went out , which we had to report to the front desk ,after that they did call to have fixed. We were worried , as we would be leaving the next morning and had luggage to deal with. Overall disappointed with this best western plus . I got the feeling the front desk was new and not sure what to do when there was a problem and honestly how to resolve items with their guests. less

The advertised resto use to exist... only breakfast now. The bar is operated by the desk clerk, who is unsure how and what to do with the very limited selection. Clerk was unsure about food availability within walking distance, but we literally walked around the corner to five eateries! Whist displaying my handicap pass in the car, we parked in the only blue spot in the garage. Upon attempting to leave in the morning, a staff member had wedged their car beside the drivers side of mine! Cute, 2 cars in one spot, until my wife needed to climb across seats to back the car out so I might enter. Upon complaining to the desk, I basically got a shrug! Not a Plus, not a bit classy less