Best Western Plus Laredo Inn & Suites

3110 Santa Ursula Avenue, Laredo, Texas, 78040, United States
based on 244 reviews Trip Advisor Logo
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Best Western Plus Laredo Inn & Suites

With an ideal location and superior guest services, the brand new contemporary Best Western Plus Laredo Inn & Suites is a prime choice for business and leisure travelers. The Best Western Plus Laredo Inn & Suites offers everything you need for a plea show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
3110 Santa Ursula Avenue, Laredo, Texas, 78040, United States

Reviews of Best Western Plus Laredo Inn & Suites

Traveller Overview:
4.5 Rating: 244 reviews
Excellent 76%
Very Good 17%
Average 2%
Poor 1%
Terrible 2%
Rating

ebc62, wrote review 03/07/2021

On our trip

We stay at the best western hotel COVID 19 safe taking temperature clean rooms comfortable parking is secure guard on patrol is quiet and friendly staff breakfast was good enjoy the coffee and stay w... more

Rating

mbarrios0121, wrote review 14/06/2021

Customer service

The service was excellent, front desk really helped us every time we needed and the rooms where very clean. We ended up staying 3 nights and they always cleaned the rooms and fully stocked them too!!!... more

Rating

rvillanueva1970, wrote review 12/06/2021

Great experience

We came to celebrate my son's birthday and he had a wonderful time. The room was spacious, very clean and we had our dinner in the breakfast area which was nice of them to let us. I will definitely be... more

Rating

helicx, wrote review 17/05/2021

Hot humid room

First room AC not working correctly, Moved to new room AC still not cold. Both rooms had a disconnected wall thermostat l, it was before 6 pm and asked if we could cancel the room and was advised we c... more

Owner Response
DIANA MURILLO, General Manager at Best Western Plus Laredo Inn & Suites, responded to this review
Dear Helicx: We appreciate you taking the time to provide us with such candid feedback of your stay. I apologize for the inconvenience you encountered during the stay. We have taken measured of the situation and fixed the issued in the guestrooms Your comments are essential to educating our staff about good and bad circumstances our guest encountered. Despite this, we hope to be able to welcome you back to our property. Please call me directly or email to make your next visit a better stay. Respectfully, DMurillo - General Manager dmurillo@ramhotels.net
Rating

K T, wrote review 27/03/2021

Best hotel manager ever!

During our stay one of our friends got very sick. Food poisoning from a restaurant in town. The manager went and bought topo Chico mineral water. She said it would help calm her stomach. It worked! ... more

Owner Response
DIANA MURILLO, General Manager at Best Western Plus Laredo Inn & Suites, responded to this review
Hello KT Thank you for giving us a perfect rating and for recommending our hotel to other travelers. Our staff enjoyed catering to your needs are information of Laredo during your stay. I'm glad I was helpful in taking care of your friend stomach issue and it was no bother in me assisting you. We hope to see you back in Laredo, TX soon! Stay Safe! Respectfully, Diana Murillo General Manager