I was highly impressed with the cleanliness of this hotel. Without sounding corny, this is the absolute BEST hotel I have ever stayed at. No word of a lie! NO carpet in my room. Best Decision Ever to install vinyl plank flooring, especially with Covid. There are so many types of flooring options nowadays that are much better than carpet. First hotel I've stayed at that didn't have carpet in the rooms. The front desk staff (especially Robin) were very courteous, professional and obviously genuinely cared about people and client service. The Grab & Go Breakfast is such a GREAT idea. I have stayed at other hotels that at one time had breakfast included but now do not offer any breakfast options. You can clearly see the little touches in the room that facilitate extra safety precautions, i.e. sleeve on the remote, removing extra in the room (i.e. pens + paper) but very grateful there is still an in-room coffee machine. One thing that can also be removed from the rooms is the top bed scarf/runner at the end of the bed. There is a luggage rack that can be used instead. Not sure if the bed scarf/runner is washed.....
I felt very relaxed and comfortable in this hotel, because I could clearly see how clean everything was. For example, Robin was cleaning/sanitizing as I was entering the lobby. The Best Western Plus is my New Favourite Hotel!! less