Best Western Plus Lamplighter Inn & Conference Centre

591 Wellington Road S, London, Ontario, N6C 4R3, Canada
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Best Western Plus Lamplighter Inn & Conference Centre

Pool and Restaurant are now open. Swim times are not guaranteed. Water slide, hot tub and fitness room remain closed. Call for more info. Welcome to your second luxury home, where world-class service is the perfect complement to magnificent digs at t show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
591 Wellington Road S, London, Ontario, N6C 4R3, Canada

Reviews of Best Western Plus Lamplighter Inn & Conference Centre

Traveller Overview:
4.5 Rating: 1693 reviews
Excellent 65%
Very Good 23%
Average 6%
Poor 2%
Terrible 1%
Rating

georgewilliams2021, wrote review 25/02/2021

Great location, amenities, services & staff

We stay @ this hotel to use the pool for the kids during Covid-19 as all other activities for children in our cities currently shutdown. Of particular one staff member (Lifeguard Sam) has been able to... more

Rating

locolione, wrote review 17/02/2021

Good place for the kids if the pool is open

The atrium and the pool area is really good for the kids especially in the winter time. Very warm indoors overall which helps to forget about the snow storm outside. Found hair that was clearly not mi... more

Owner Response
Lamplighter Manager, General Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this review
Thank you for your feedback. We are so sorry you had issues. This is disappointing for us both. Typically the reports on our housekeeping are very positive. We have shared your findings with all involved. We hope you will try us again for a more overall positive experience. We are thrilled that your children enjoy the pool. It is once again open. Although the numbers are limited to 20 per hour the pool is open! Thank you for taking the time to share your experience with us!
Rating

jennbendig, wrote review 09/02/2021

Great place for families

Very clean, friendly staff and affordable rate. All staff followed covid sanitizing cleaning schedules and the hotel was extremely clean. Pool closed due to pandemic but still kept up and looked wonde... more

Owner Response
Lamplighter Manager, General Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this review
Thank you for choosing to stay with us. We really appreciate your comments and hope that soon you will be able to enjoy the pool again as well. We hope you will visit us again! Thank you for sharing your positive experience with others!
Rating

thomascX8203TV, wrote review 29/12/2020

Amazing pool facility

The lamplighter Inn is a hidden gem in London and surrounding area. The pool area is resort quality with a water slide, water falls, pool, surrounding gardens, palm trees, waterfall that flows into a ... more

Owner Response
Lamplighter Manager, General Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this review
Thank you for taking the time to post your review most importantly thank you for sharing your positive experience with others. We look forward to your next visit!
Rating

Sightsee60664392460, wrote review 27/12/2020

Clean, safe and beautiful

I have stayed at the Lamplighter many times. It has been a Christmas tradition for the past 6 years. This was the first time staying during a pandemic. Even though the hot tub and water slide were clo... more

Owner Response
Lamplighter Manager, General Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this review
Thank you for choosing to return to stay with us! We actually have been offering take out and room service since the most recent Ontario shut down. We are so sorry that you were not aware of this. Christmas Day is the only day that the restaurant is not open and this year we did have a complimentary grab & go breakfast available to all hotel guests along with freshly brewed coffee. We hope the Pandemic passes soon and you are able to return and enjoy all of the services you have enjoyed in the past. We are pleased that you enjoyed good service and your visit despite all of the restrictions. We look forward to welcoming you back the next time! Happy New Year!