New, clean and great service
20/08/2017 Sue_Yin, Singapore, Singapore
The team running this hotel is professional and tries to please the guest.
We arrived early at 12noon before check in time and they told us our room was not ready.the lobby was full of people so we ... more
The team running this hotel is professional and tries to please the guest.
We arrived early at 12noon before check in time and they told us our room was not ready.the lobby was full of people so we waited in the coffee shop. In less than an hour, they informed us that our room was ready and because of the delay had upgraded us to a lake view room (which has a wonderful view of the "pond").
The rooms are new and clean. Soap holder on the sink is defective but otherwise everything in the bathroom works well.
Beds are comfy and you can request for different pillows (thank you for this - it's common in Asia but doesn't seem to be all that common in Europe hotels).
No pool or wellness area. Just a sauna that you have to inform the receptionist to switch it on 40mins before use. Gym is small but you can run around the pond which is about 1km circumference. Wifi is good and we had an overall pleasant stay.
IMHO, the location of this best western is off the beaten track. There's not much to see in this town. But if you are there, best western is a great option. less