Best Western Plus Lake Jackson Inn & Suites

702 Highway 332 E, Lake Jackson, Texas, 77566, United States
based on 270 reviews Trip Advisor Logo
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Best Western Plus Lake Jackson Inn & Suites

Welcome to Best Western Plus Lake Jackson Inn & Suites!

This award-winning hotel is known for excellent customer service. The Best Western Plus Lake Jackson Inn & Suites is located on the main Highway 332 just minutes south of downtown Lake
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
702 Highway 332 E, Lake Jackson, Texas, 77566, United States

Reviews of Best Western Plus Lake Jackson Inn & Suites

Traveller Overview:
4.5 Rating: 270 reviews
Excellent 77%
Very Good 12%
Average 5%
Poor 1%
Terrible 2%
Rating

Resort26196920274, wrote review 04/05/2021

Excellent Hotel

This hotel is just perfect. Excellent quality, the beds are super comfy , always so clean and the staff is always so nice. I go about every one to two months to go see my grandchildren and my kids and... more

Rating

Dottie K, wrote review 23/03/2021

Awesome hotel & staff

Our stay was made perfect by the very caring nature of the Assistant Manager, Jacob, who exceeding anyone’s expectations with his commitment to accommodate us as we were early for check in and arrived... more

Owner Response
Marty Morgan, General Manager at Best Western Plus Lake Jackson Inn & Suites, responded to this review
We're so pleased you enjoyed your stay with us and that Jacob exceeded your expectations by assisting you in finding your Ipad. We pride ourselves in providing the safest and cleanest hotel in the Lake Jackson area. It is truly our pleasure to make sure your stay is superior in every way. Thank you for your feedback and we look forward Welcoming you back on your next visit to our area. #BWsmiles #StaySafe #WeCareClean
Rating

cghobbs2021, wrote review 19/02/2021

Pick another place

We lost power to our room,The staff was very rude. and i didnt get my deposit back when called about the deposit the staff hung up in my face. i tried to call back and they still wouldnt assist me in ... more

Owner Response
Marty Morgan, General Manager at Best Western Plus Lake Jackson Inn & Suites, responded to this review
The entire state was experiencing power outages including hotels, restaurants and other businesses. As soon as power was restored, your deposit was credited back to your account. It is up to your financial institution and it's policies on when the funds are made available to you. This information was provided to you upon arrival and departure and again when you contacted the hotel.
Rating

Jaytee9791989, wrote review 28/12/2020

Amazing!

The staff is so nice and helpful, the breakfast is very tasty, the rooms are clean and very comfortable. This place is amazing!!! You should definitely stay here if you are planning a trip to Lake Jac... more

Owner Response
Marty Morgan, General Manager at Best Western Plus Lake Jackson Inn & Suites, responded to this review
Thank you for choosing our hotel! We're so pleased you enjoyed your stay and our superior customer care exceeded your expectations. We pride ourselves in providing a safe and enjoyable stay. We appreciate your compliments to the hotel and staff and look forward to Welcoming you back on your next visit to the area. #BWsmiles #WeCareClean #StaySafe
Rating

carina0313, wrote review 28/12/2020

Very clean and friendly

All areas of hotel were clean and all employees were very helpful and friendly. We haven’t stayed at a hotel since Covid started and this hotel did an excellent job at maintaining cleanliness and foll... more

Owner Response
Marty Morgan, General Manager at Best Western Plus Lake Jackson Inn & Suites, responded to this review
Thank you for staying with us and for your gracious compliments to the hotel & staff. Our We Care Clean program gives our guests the peace of mind needed to relax and know they are safe. We look forward to Welcoming you back on your next visit to the area. #BWsmiles #WeCareClean #StaySafe