Best Western Plus Lake Jackson Inn & Suites

702 Highway 332 E, Lake Jackson, Texas, 77566, United States
based on 255 reviews Trip Advisor Logo
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Best Western Plus Lake Jackson Inn & Suites

Welcome to Best Western Plus Lake Jackson Inn & Suites!

This award-winning hotel is known for excellent customer service. The Best Western Plus Lake Jackson Inn & Suites is located on the main Highway 332 just minutes south of downtown Lake
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus Lake Jackson Inn & Suites

Traveller Overview:
4.5 Rating: 255 reviews
Excellent 77%
Very Good 13%
Average 5%
Poor 1%
Terrible 2%
Rating

familiayepez, wrote review 25/03/2020

Best Western Plus is the... BEST! 😁

The Best Western Plus was a great place to stay in, staff was awesome, especially the Lady that helped us get a room after leaving another Horrible hotel. She Was very nice and helpful she deserves a ... more

Owner Response
Marty M, General Manager at Best Western Plus Lake Jackson Inn & Suites, responded to this review
Thank you for staying with us and for your most gracious review. Your compliments to the hotel & staff as it is our pleasure to provide you with superior customer care. We look forward to Welcoming you back as a repeat and loyal guest. #BWsmiles
Rating

Flannery F, wrote review 24/03/2020

Great Staff, Great Stay & Accessible

Great stay during trying times, just as things clamped down with Coronavirus. Staff was wonderful from reservations to helping us with every little thing. Kelly and her staff at the desk were very a... more

Owner Response
Marty M, General Manager at Best Western Plus Lake Jackson Inn & Suites, responded to this review
We're so pleased you enjoyed your stay with us during this stressful time. Your compliments to Kelly, Cindy and Vivian are greatly appreciated. It is truly our pleasure to provide you with an exceptional experience. We look forward to Welcoming you back on your next visit to the area.
Rating

danvickie, wrote review 16/03/2020

An awesome stay at this Best Western Plus hotel !!!!!

Very clean and exceptional services !!!! Reasonable prices took AARP Card. Breakfast was good a lot to chose from ! Great accommodations. Wonderful staff!!!! Easy check in east check out!!! Room sm... more

Owner Response
Marty M, General Manager at Best Western Plus Lake Jackson Inn & Suites, responded to this review
We're so very pleased you enjoyed your stay with us. It is truly our pleasure to provide an exceptional experience throughout your stay. We look forward to Welcoming you back on your next visit to the area. #BWsmiles
Rating

jkugler1960, wrote review 01/03/2020

Saving the day

Our softball team plays every year in a tournament in Sweeney and stays at a hotel up the road. We had called that hotel 3 times to make sure our rooms were held for us on the available dates. Everyth... more

Owner Response
Marty M, General Manager at Best Western Plus Lake Jackson Inn & Suites, responded to this review
Thank you for the amazing review and for being our guest. It is our pleasure to ensure that each one of our guests is as comfortable and welcome as possible. I am pleased to hear that our front desk supervisor Kelli, was able to take a bad situation and turn it into a positive experience. Your team now knows where to go when your in the Sweeney area, we can't wait to welcome Y'all back again next year! Thank you again for being our amazing guests!
Rating

4MaiReview, wrote review 22/02/2020

Hungry for a Better Night's Sleep

During check-in I was told breakfast is served from 0530-0900. The beds in our room were extremely hard & uncomfortable so my fiancè & I tossed & turned all night. As a result we all woke up & went do... more

Owner Response
Marty M, General Manager at Best Western Plus Lake Jackson Inn & Suites, responded to this review
Thank you for your feedback. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.