Best Western Plus Lake Jackson Inn & Suites

702 Highway 332 E, Lake Jackson, Texas, 77566, United States
based on 257 reviews Trip Advisor Logo
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Best Western Plus Lake Jackson Inn & Suites

Welcome to Best Western Plus Lake Jackson Inn & Suites!

This award-winning hotel is known for excellent customer service. The Best Western Plus Lake Jackson Inn & Suites is located on the main Highway 332 just minutes south of downtown Lake
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus Lake Jackson Inn & Suites

Traveller Overview:
4.5 Rating: 257 reviews
Excellent 77%
Very Good 13%
Average 5%
Poor 1%
Terrible 2%
Rating

TrailBlazer246291, wrote review 21/06/2020

Excellent service

The Best Western in Lake Jackson has a wonderful and professional staff who were smiling and always willing to answer questions and help. The hotel was very clean an had modern furnishings. The breakf... more

Owner Response
Marty M, General Manager at Best Western Plus Lake Jackson Inn & Suites, responded to this review
Thank you for staying with us. You have our utmost gratitude for recognizing our efforts in providing superior customer care. It is truly our pleasure to exceed your expectations. We look forward to Welcoming you back on your next trip to the area. #BWsmiles #WeCareClean
Rating

millsusa2020, wrote review 16/05/2020

Nothing exceptional to report.

It is what it is. A regular motel. Very clean though and staff were friendly. Pool wasn’t very clean though. Could see that the rest of the property was quite new and well looked after. Checkin took a... more

Owner Response
Marty M, General Manager at Best Western Plus Lake Jackson Inn & Suites, responded to this review
Thank you for staying with us and for your valuable feedback. As an Award Winning hotel representing the best of the brand, we take great pride in our property and the services we provide. Due to the Covid19 pandemic we are doing our best to provide the superior customer care we are known for with our attention focused on cleanliness. We do hope you come back again when restrictions have been lifted so we're able to show you that our hotel provides an exceptional experience to all of our guests. Thank you again for staying with us.
Rating

familiayepez, wrote review 25/03/2020

Best Western Plus is the... BEST! 😁

The Best Western Plus was a great place to stay in, staff was awesome, especially the Lady that helped us get a room after leaving another Horrible hotel. She Was very nice and helpful she deserves a ... more

Owner Response
Marty M, General Manager at Best Western Plus Lake Jackson Inn & Suites, responded to this review
Thank you for staying with us and for your most gracious review. Your compliments to the hotel & staff as it is our pleasure to provide you with superior customer care. We look forward to Welcoming you back as a repeat and loyal guest. #BWsmiles
Rating

Flannery F, wrote review 24/03/2020

Great Staff, Great Stay & Accessible

Great stay during trying times, just as things clamped down with Coronavirus. Staff was wonderful from reservations to helping us with every little thing. Kelly and her staff at the desk were very a... more

Owner Response
Marty M, General Manager at Best Western Plus Lake Jackson Inn & Suites, responded to this review
We're so pleased you enjoyed your stay with us during this stressful time. Your compliments to Kelly, Cindy and Vivian are greatly appreciated. It is truly our pleasure to provide you with an exceptional experience. We look forward to Welcoming you back on your next visit to the area.
Rating

danvickie, wrote review 16/03/2020

An awesome stay at this Best Western Plus hotel !!!!!

Very clean and exceptional services !!!! Reasonable prices took AARP Card. Breakfast was good a lot to chose from ! Great accommodations. Wonderful staff!!!! Easy check in east check out!!! Room sm... more

Owner Response
Marty M, General Manager at Best Western Plus Lake Jackson Inn & Suites, responded to this review
We're so very pleased you enjoyed your stay with us. It is truly our pleasure to provide an exceptional experience throughout your stay. We look forward to Welcoming you back on your next visit to the area. #BWsmiles