This was my first visit. The great reviews for this hotel are well deserved. The best part of the stay was the wonderful, pleasant & helpful staff. Housekeeping is top notch. The hotel was extremely clean & the beds were so comfortable. The air conditioning was quiet & temperature control was great. I got the best nights sleep. The shower had great water pressure & the water was nice and hot. The towels were awesome, they were huge, soft & very high quality. The microwave, refrigerator & coffee maker were so convenient (and clean). The WiFi was great.
Loved the breakfast! My stay was 7 days. Breakfast buffet was great every day, there was a good variety (ie. Scrambled eggs, omelettes, pancakes, hash browns, mini quiches, fresh fruit, assorted breads & pastries, cereal, oatmeal, bacon & sausage). Most items were available every day & some foods were offered on alternate days ( for my stay, bacon was offered every other day, sausage was offered on days that there was no bacon). The food was always plentiful, hot and the presentation was great. I appreciated the solid, sturdy, plastic trays. They made it so easy to bring your breakfast back to your room. No fumbling with plates & hot coffee while trying to open your room door here! Complimentary, coffee, tea, cappuccino, espresso & Pepperidge Farm Milano cookies were available 24/7! The hotel lobby was beautiful. I loved the outside lounge area and fire pit. It was landscaped beautifully. They had fun, large, round cushioned lounge chairs. Some were built for two!
Check in was so easy. I will definitely be back!!
Marty M, General Manager at Best Western Plus Lake Jackson Inn & Suites, responded to this review
Thank you so much for the amazing review and thank you for staying with us at Best Western Plus Lake Jackson Inn & Suites. We appreciate your feed back and are thrilled to hear how much you enjoyed your stay. Our entire staff does their very best to go above and beyond to make each and every guest's stay one to remember. We also have worked very hard to get our breakfast as tasty, fresh and offer as many options as we possibly can. On behalf of everyone here at Best Western Plus Lake Jackson Inn & Suites thank you for the acknowledgement and your business. We are looking forward to welcoming you back and wowing you again soon!