Best Western Plus Lake Jackson Inn & Suites

702 Highway 332 E, Lake Jackson, Texas, 77566, United States
based on 267 reviews Trip Advisor Logo
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Best Western Plus Lake Jackson Inn & Suites

Hotel pool is currently closed.

Welcome to Best Western Plus Lake Jackson Inn & Suites!

This award-winning hotel is known for excellent customer service. The Best Western Plus Lake Jackson Inn & Suites is located on the main Highway
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
702 Highway 332 E, Lake Jackson, Texas, 77566, United States

Reviews of Best Western Plus Lake Jackson Inn & Suites

Traveller Overview:
4.5 Rating: 267 reviews
Excellent 77%
Very Good 13%
Average 5%
Poor 1%
Terrible 2%
Rating

cghobbs2021, wrote review 19/02/2021

Pick another place

We lost power to our room,The staff was very rude. and i didnt get my deposit back when called about the deposit the staff hung up in my face. i tried to call back and they still wouldnt assist me in ... more

Owner Response
Marty Morgan, General Manager at Best Western Plus Lake Jackson Inn & Suites, responded to this review
The entire state was experiencing power outages including hotels, restaurants and other businesses. As soon as power was restored, your deposit was credited back to your account. It is up to your financial institution and it's policies on when the funds are made available to you. This information was provided to you upon arrival and departure and again when you contacted the hotel.
Rating

Jaytee9791989, wrote review 28/12/2020

Amazing!

The staff is so nice and helpful, the breakfast is very tasty, the rooms are clean and very comfortable. This place is amazing!!! You should definitely stay here if you are planning a trip to Lake Jac... more

Owner Response
Marty Morgan, General Manager at Best Western Plus Lake Jackson Inn & Suites, responded to this review
Thank you for choosing our hotel! We're so pleased you enjoyed your stay and our superior customer care exceeded your expectations. We pride ourselves in providing a safe and enjoyable stay. We appreciate your compliments to the hotel and staff and look forward to Welcoming you back on your next visit to the area. #BWsmiles #WeCareClean #StaySafe
Rating

carina0313, wrote review 28/12/2020

Very clean and friendly

All areas of hotel were clean and all employees were very helpful and friendly. We haven’t stayed at a hotel since Covid started and this hotel did an excellent job at maintaining cleanliness and foll... more

Owner Response
Marty Morgan, General Manager at Best Western Plus Lake Jackson Inn & Suites, responded to this review
Thank you for staying with us and for your gracious compliments to the hotel & staff. Our We Care Clean program gives our guests the peace of mind needed to relax and know they are safe. We look forward to Welcoming you back on your next visit to the area. #BWsmiles #WeCareClean #StaySafe
Rating

SandiMae1214, wrote review 27/12/2020

Amazing Place!

Beds are comfy, rooms are cozy and the staff is the best I have ever seen. Breakfast! They have a full breakfast even during COVID. We ate real eggs, bacon, biscuits and gravy, home made muffins and... more

Owner Response
Marty Morgan, General Manager at Best Western Plus Lake Jackson Inn & Suites, responded to this review
Thank you for staying with us and for this amazing review. We pride ourselves in providing the most value even during the current pandemic times. We're very glad you enjoyed our delicious breakfast and complimented our efforts in maintaining a safe, clean and comfortable stay. It will be our pleasure to Welcome you back on your next visit to the area. #BWsmiles #StaySafe #WeCareClean
Rating

allenturner6868, wrote review 17/11/2020

Should have been picking Best Western!

Myself and my 3 boys felt spoiled. We aren't used to affordable hotels that nice and clean. To be honest I get them every other weekend and the same price ranged motels with an atmosphere that doest c... more

Owner Response
Marty Morgan, General Manager at Best Western Plus Lake Jackson Inn & Suites, responded to this review
We're very pleased you and your family enjoyed your stay with us. We pride ourselves in the superior customer care that each and every member of staff provides to each guest, every time you stay. It is truly our pleasure to exceed your expectations. Thank you for staying with us. We look forward to Welcoming you back on your next visit to the area. #BWsmiles #WeCareClean #StaySafe