Best Western Plus Lake Jackson Inn & Suites

The Best Western Plus was a great place to stay in, staff was awesome, especially the Lady that helped us get a room after leaving another Horrible hotel. She Was very nice and helpful she deserves a raise! less

Great stay during trying times, just as things clamped down with Coronavirus. Staff was wonderful from reservations to helping us with every little thing. Kelly and her staff at the desk were very accomodating. Vivian & Cindy at breakfast could not have been nicer, or more helpful. Facility is beautiful, clean, and accessible for Wheel Chair. less

Very clean and exceptional services !!!! Reasonable prices took AARP Card. Breakfast was good a lot to chose from ! Great accommodations. Wonderful staff!!!! Easy check in east check out!!! Room smelled and looked clean !!!!! Wonderful experience!!!! less

Our softball team plays every year in a tournament in Sweeney and stays at a hotel up the road. We had called that hotel 3 times to make sure our rooms were held for us on the available dates. Everything was agreed to with their sales team only to find out the night we arrived with 16 tired and hungry teenage girls they did NOT reserve our rooms. To make a long story short we left and went to the Best Western Plus in Lake Jackson and the lady that was working the front desk was more than happy to make sure all my girls had rooms plus arranged for two separate rooms for me and the other coach. Our rooms were very clean, comfortable and quiet. God bless that woman for saving the day. less

During check-in I was told breakfast is served from 0530-0900. The beds in our room were extremely hard & uncomfortable so my fiancè & I tossed & turned all night. As a result we all woke up & went down for breakfast late. When we got downstairs at 0852, staff was already putting the food up & we were told by kitchen staff they would not be bringing any more food out b/c breakfast was about to end. She then said we were welcome to whatever was left. Unfortunately there was nothing left. There was no bacon, no eggs, nothing. There were other guests who arrived before & after us who were literally scraping the bottom of the pans to try & get food out. What was left was just bread juice apples & bananas. I grabbed 3 bananas & left & this is all we ate... Now this is the first time we've stayed at a Best Western hotel. We usually stay at another brand. And at other hotels that offer complementary breakfast buffets (i.e. Hilton), adequate breakfast is at least available until 9 o'clock. less