One word, Don't.
I have never been to Moses Lake, don't plan to come back. Boring... the hotel looks ok and the room is a nice size. We had the two queen Lakeview. The room smelled of smoke, not strong but noticeab... more
I have never been to Moses Lake, don't plan to come back. Boring... the hotel looks ok and the room is a nice size. We had the two queen Lakeview. The room smelled of smoke, not strong but noticeable. The screen on the sliding door is really old and hard to slide. The glass door was filthy. Glass is obviously an issue, when we ate in the restaurant the glass was quite dirty on the outside and the bottom pane at our table looked corroded. By the way, don't bother with the restaurant, edible but uninspired and nothing you would not get at Dennys for less. Booze is on the cheap side. The really off-putting thing is who else is staying here. Two doors down someone is obviously living here, they have a BBQ and smoker and tomato plants. I saw people smoking on the balconies with the doors open, beer cans sitting outside, iffy looking people mulling around. We actually left our TV on so it would sound like we were still here. More on the property itself is that it is rundown. Broken tiles, chipped paint, the ramp to the dock has stinging nettles growing onto it, overgrown landscaping, stale smell inside. It is nice it has its own dock. There are two sinks, one with the bathroom and one in the regular room. Fridge has a freezer which we appreciated. So far the employees are very nice. less
jessica Sanchez, General Manager at Best Western Plus Lake Front Hotel, responded to this review
Thank you for choosing Best Western Plus Lakefront Hotel.
I apologize that your stay was not up to par. I will personally be looking into your claims so we may provide better training to our employees for the future. Please remember we have someone at the front desk 24 hours a day to report any such issues to.
Again thank you for choosing to stay with us we hope to see you soon.