Best Western Plus Lake Front Hotel

3000 Marina Drive, Moses Lake, Washington, 98837-2946, United States
based on 644 reviews Trip Advisor Logo
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Best Western Plus Lake Front Hotel

Enjoy over 300 days of sunshine and beautiful waterfront views of Moses Lake while staying at this full-service Moses Lake, Washington hotel. Welcome to the Best Western Plus Lake Front Hotel, where guests will find the superior customer service and show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of Best Western Plus Lake Front Hotel

Traveller Overview:
4.0 Rating: 644 reviews
Excellent 37%
Very Good 28%
Average 15%
Poor 10%
Terrible 7%
Rating

JamesB17, wrote review 22/06/2020

Fist Time here

Came out to Moses Lake looking for houses and had a great stay here. Our room overlooked the Lake with a balcony. A small table and chairs provided for a nice sit and drinking of coffee while watching... more

Owner Response
jessica S, Manager at Best Western Plus Lake Front Hotel, responded to this review
Good Morning! Thank you for taking the time to leave us such a splendid review. Your loyalty to our brand is important to us and we hope to see you again in the future for another superior stay.
Rating

krisbK2356NO, wrote review 30/05/2020

Three Day Get Away

Horrible experience. Paid for a lake front view and didn't get it. The people across the hall partied ALL NIGHT AND DAY (like 15 of them.) All kinds of smoking weed and drinking. Spent over a grand by... more

Owner Response
jessica S, Manager at Best Western Plus Lake Front Hotel, responded to this review
Good Morning. I am sincerely sorry to hear your stay with us was not up to par. That is not the level we strive for and i apologize we let you down. I really want to take this further and make sure we get this taken care of. If you dont mind giving me a call at the hotel so i could get some more information from you, so we may use this as a teaching moment to make sure something like this doesnt happen again. I do invite you back to give us another chance so we may provide you with a more superior stay. As always thank you for choosing Best Western Plus Lakefront Hotel.
Rating

Shawnster7777, wrote review 09/03/2020

Customer service

Love staying at this place, it has started to feel like home. The customer service from everyone, housekeepers, wait staff and front desk staff is impeccable. 10/10 would recommend. Check in and check... more

Owner Response
jessica S, Manager at Best Western Plus Lake Front Hotel, responded to this review
Good Morning! I want to personally thank you for taking the time to leave us a review. Your kind words mean alot to us. We hope to see you again in the future for another impeccable stay.
Rating

northingtonm, wrote review 09/03/2020

Quick stay

Business travler might want to check into someplace quieter and more affordable. Staff is nice though the prices are high. Rooms are small and noisey but clean. There are fridge and a microwave. So, i... more

Owner Response
jessica S, Manager at Best Western Plus Lake Front Hotel, responded to this review
Hello! Thank you for taking the time to leave us a review. We appreciate it more than you know. Although your stay was not perfect i do invite you to stay with us again so may find a quieter room and provide a more superior experience.
Rating

djkronjr, wrote review 25/02/2020

Lake Front Hotel with an amazing view

This hotel is set on the lake. Beautiful sunsets/sunrises. Very pet friendly; lots of grass and areas to walk your pets. This hotel has a restaurant and bar on site so is very convenient; no need t... more

Owner Response
jessica S, Manager at Best Western Plus Lake Front Hotel, responded to this review
Good Morning! Thank you for taking the time to leave us such kind words. we are So very glad you enjoyed your stay, and invite you back again for another superior stay with Best Western Plus Lakefront Hotel.