Be forewarned! Not a Best Western anymore!
03/04/2017 HarborGirl, Gig Harbor, Washington
We made our reservations using Costco travel under the impression this was a BW property and thus would have the BW level of quality and service you might expect. Ahh, but not so. At check in we were ... more
We made our reservations using Costco travel under the impression this was a BW property and thus would have the BW level of quality and service you might expect. Ahh, but not so. At check in we were told it was no longer a BW and then caught on quickly when absolutely nothing had BW on it.
We got to our room earlier than planned and they checked us in letting us chose which room we wanted that was ready at the time. The room was worn out, the sheets were still damp from what I think was a quick spray of Febreeze, not just cleaned sheets.. The amenities were few, the tub an old jacuzzi that was precarious and slippery, no in room safe and ants on the counter by the coffee maker.
We too were there for a wedding and so we spent little time in the room except to sleep and shower. But for the prices, it left a lot to be desired. We were charged $20 plus tax a day to park a car, yet we didn't have one! They billed our card in full plus the parking and incidentals at check in. Also, the prices changed according to the dates. Really? The exact same room and amenities for three nights but a $50 difference from one night to another. ,
My husband went to the breakfast buffet each morning and had no complaints. We would have liked more creamer and sweeteners with the in-room coffee; there was just enough for one cup each.
This property was in a good location for our needs but is expensive for a basic beach bungalow with worn out rooms and few amenities.. The staff at the counter were friendly but seemed confused and a little overwhelmed.
If I thought I was ever going to be back in LB, I would shop around and chose another place. less