NOT a bug in sight - Lackland here we come!
16/11/2018 mdt68, Chicago, Illinois
Fabulous - the staff was great (especially understanding of my anxiety, because 35 years ago while visitng my brother in Killeen Texas - Ft. Hood at the age of 15 I was traumatized at the sight and si... more
Fabulous - the staff was great (especially understanding of my anxiety, because 35 years ago while visitng my brother in Killeen Texas - Ft. Hood at the age of 15 I was traumatized at the sight and size of the cockroaches, and swore I'd never go back. Never say Never, because my son is graduating from USAF BMT, and I find myself anxious about the trip. BEST WESTERN PLUS LACKLAND has put those nightmares to rest once and for all for this Chicago Mom. We stayed Oct 31 - Nov 4 2018 for BMT Graduation. My 21 year old daughter said Best Western Plus Top 3 of all hotels we've stayed at and I AGREE! CLEAN... oh my goodness so Clean, fresh, pleasant and not a bug in sight, and let me tell you I WAS LOOKING EVERYWHERE, I even looked in the washing machines. Clean as a whistle. The hotel is literally 3 turns away from Lackland. Maybe a mile total. The hotel even has a bar if you need a beer to calm your nerves. Substantial variety of hot/cold breakfast items every day. I honestly don't believe you'll find better, closer or cleaner than this hotel and their fabulous staff! If that's not enough there is fast food (McDonalds, Little Casesar's, Subway and a Walgreens all on the way to Lackland). Thank you to every one at Best Western Plus - hope you shared the deep dish. Mary K less
lamas1, Manager at Best Western Plus Lackland Hotel & Suites, responded to this review
Wow! What an exceptional review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our beautiful hotel and our wonderful city in the near future.