Best Western Plus Lacey Inn & Suites

I am so surprised by how well taken care of this Best Western Plus is. I had stayed at one before elsewhere but this one was outstanding in Lacey, WA. The hotel itself is newly renovated, and clean. You can tell they have put a lot of effort in the appearance of the hotel. As for the staff, the front desk person was really nice and helpful. She helped me print when I was in need and answered all my questions. The only issues I had was that the breakfast area was small and crammed so when I was getting my meal I was getting in the way of others. The traffic in this area was also a bit tough in the mornings. My room was super big and cozy. I am not a fan of staying in hotels for work purposes but I did not mind this stay. I am super glad I stayed here though. It is also conveniently close to many food places. less

Somehow, Best Westerns have gotten a bad rap, at least in my experiences. I would always look for some other place that wasn’t a Best Western to stay at. I recently stayed here with some family, and have to say I was pleasantly surprised by everything - the lobby, the rooms, the great breakfasts, and most of all the staff. Every single person who works there is extremely pleasant and helpful. The hotel is super clean, the rooms are very quiet, and the complimentary breakfast is tops. less

Very clean and quiet. Easy access to and from I-5. Mt third stay in the last two months for a total of eight nights and everything has worked as it should in the three different rooms I stayed in. Five stars! less

We held our Transportation committee business meetings for 2 days. Used the business conference room. Staff Was absolutely amazing, friendly & very helpful to all our needs. The rooms are spacious, clean and modernly decorated. Beds could be a bit nicer. Breakfast was wonderful, Full variety of foods; eggs, meat, Waffles, biscuits/gravy, hot/cold cereal & tons of pastries/breads, fruits and condiments. No extra charge!!! Fitness room is above average for onsite gyms. I enjoyed my workouts. Very much. Pool & jacuzzi were nice (per my husband), jacuzzi could have been hotter! Over all this hotel was 5 stars and we will definitely be coming again in the future. Thank you for such great service! less

We had guest come to our "home" for breakfast. The hotel charged us for their breakfast! This is the only location to even suggest we should pay. We have stayed in 20-30 different BW locations, having guest for breakfast in at least 10, and never have had this attitude before this location. When I travel my hotel is my "Home". I often have guest at my home. I don't charge them for breakfast. This is a terrible attitude towards me at my home. We will never consider staying at this location again. less