Best Western Plus Lacey Inn & Suites

8326 Quinault Drive NE, Lacey, Washington, 98516-5831, United States
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Best Western Plus Lacey Inn & Suites

Located within walking distance to area stores and restaurants, the Best Western Plus Lacey Inn & Suites is the perfect place to stay. Guests will also enjoy easy access to the Regional Athletic Complex, (RAC) and year-round events and activities at show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
8326 Quinault Drive NE, Lacey, Washington, 98516-5831, United States

Reviews of Best Western Plus Lacey Inn & Suites

Traveller Overview:
4.5 Rating: 718 reviews
Excellent 77%
Very Good 17%
Average 2%
Poor 1%
Terrible 0%
Rating

LoryGene54, wrote review 16/10/2020

Pleasant Stay

As out-of-towners, we found ourselves having to quarantine after a prerequisite COVID test prior to having a medical proceedure done at St. Pete'e in Lacey - so decided on this Best Western. The staf... more

Rating

smselph, wrote review 18/08/2020

AMAZING STAY!!!!

Went during COVID to visit our new grandson. This facility did an amazing job in extraordinary circumstances. The staff was wonderful. They had a great breakfast buffet. The rooms and facilities were ... more

Owner Response
Jenefer Smith, General Manager at Best Western Plus Lacey Inn & Suites, responded to this review
Smselph Thank you for the review we appreciate it,Congratulations for the new addition to the family, We are glad that you had an amazing stay with us despite of the pandemic. We hope to see you again when you visit Lacey. Stay Safe!
Rating

TheLongLongTrailer, wrote review 09/08/2020

4.5 actually

while the hotel itself is very nice and smells of new carpet, the bed was very from and the pillows seemed stuffed with a bunch of wool sacks, lumpy and hard. However, the room was spacious and had al... more

Rating

ryannah05, wrote review 05/08/2020

Better than I expected for the price

I was impressed with how nice this Best Western was, especially for the price of the room. It looks fairly new or newly renovated/decorated. The decor was nice, the bed was comfortable, everything was... more

Rating

AdamAE24, wrote review 22/07/2020

Dog owners head anywhere else

It’s unfortunate that I have to write a review like this. I’m not a negative person and am generally agreeable. I do however like things to be handled in a straight forward and honest way. The review... more

Owner Response
Jenefer Smith, General Manager at Best Western Plus Lacey Inn & Suites, responded to this review
Mr AdamAE24, On behalf of BW Plus Lacey I I apologize for not meeting your expectations. In regards to your concerns about the pet fee and the rate you paid . These should be addressed to the 3rd party site (Hotwire) where you booked your reservation. As a consumer or a guest, it is our responsibility to read the TERMS AND CONDITIONS before we agree to what we are signing or paying for. We have to realize that we cannot blame other people of our actions. By choosing to stay with us it shows that we are better than our competitors , My suggestion for your future reference in traveling and staying in the hotels please give them a call so they can accommodate any of your request ahead of time. By the way Hampton Inn and Suites as far as I know they do not accept any pets , La Quinta yes they do.