Good Stay - let the water run before using sink!
12/04/2017 Steve H, Fort Belvoir, Virginia
The hotel, staff and check-in process was great. The room itself, not too bad, had two nice queen beds, clean and organized. The bathroom seems outdated and when using the sink, I had to let the wat... more
The hotel, staff and check-in process was great. The room itself, not too bad, had two nice queen beds, clean and organized. The bathroom seems outdated and when using the sink, I had to let the water run for about 5 minutes as the water was brown - from pipes being changed - is what I was told. Each day, the brown water came out, from both the sink and when using the shower. The hotel is nice, but needs to be updated in my opinion. Modernization is a necessity. It may be long overdue for the Best Western of LaPorte. It was a pleasant stay, I reported the problem and they were accommodating and asked if I wanted to move. less
WONDERFULLaPorte, Manager at BEST WESTERN PLUS La Porte Hotel & Conference Center, responded to this review
The City of LaPorte Utilities department released a statement regarding the situation with the city's water. Unfortunately, many areas of the city of LaPorte were affected by a water department issue concerning Cleaning & Testing of water mains. We are so sorry that you had to experience this issue while staying with us. We can assure you that this is not a normal occurrence and was a local issue that they are currently working on. We hope that you will give us another opportunity to serve you in the future. Thank you for your review.