30/07/2019 chris_durham86, North East England, United Kingdom
Stayed here for 4 nights with a Jet2 package deal. Overall I had an awesome stay. The hotel is wonderful, modern and clean. The location is fantastic, 5 minute walk to the main square. Just over 10 mi... more
Stayed here for 4 nights with a Jet2 package deal. Overall I had an awesome stay. The hotel is wonderful, modern and clean. The location is fantastic, 5 minute walk to the main square. Just over 10 minutes walk to the massive Galleria Shopping Centre. Walking distance to the Jewish quarters. Bus stop outside practically. Brilliant. Medium size supermarket next door too, which is very handy to get any items you need.
Staff at the hotel are very friendly and helpful with any questions or requests.
The room was very comfortable, might be a bit on the smallish size for two people, but it was perfect for me on my own. There was air con, a safe, Tv, iron, kettle, bottled water, hair dryer, shower gel and lotion in bathroom. I asked for a room at the back of the hotel and it was nice and quiet. I had a perfect sleep every night.
Breakfast was so delicious too. Lots of choice (don't know how people can complain). And all the food was yummy. Cold food, cooked breakfast, cereal, fruits etc. Staff helpful giving me soya milk after I asked.
In conclusion I cannot find anything wrong with the hotel. I had the most amazing stay, and when I come back next year I will certainly love to stay here again. Thank you. less
Escape54527412755, Manager at Best Western Plus Krakow Old Town, responded to this review
What a wonderful review! Thank you very much for taking the time to review your stay with us.
I am very happy to hear that our staff and service met your needs and expectations.
We look forward to welcoming you back to us in the near future.
All the best