Best Western Plus Krakow Old Town

Sw. Gertrudy 6, Krakow, 31-046, Poland
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Best Western Plus Krakow Old Town

Our new renovated hotel is already open! Completely renovated unique interiors of the Hotel impresses with its bold colors, custom furnishings and unique, and modern design. Best Western Plus Krakw Old Town Hotel is situated at the very center of the show more

Pets not accepted
Check-in & Check out14:00:00 | 12:00:00

Reviews of Best Western Plus Krakow Old Town

Traveller Overview:
4.0 Rating: 1166 reviews
Excellent 33%
Very Good 44%
Average 15%
Poor 4%
Terrible 1%
Rating

mumofsbgjg, wrote review 07/01/2020

Small rooms

Overall happy with our stay however double rooms very small with limited space. Our flight was cancelled and we needed somewhere to stay quickly. It wasn’t cheap and we needed 2 rooms but we were acco... more

Owner Response
Escape54527412755, Manager at Best Western Plus Krakow Old Town, responded to this review
Dear Guest, Thank you very much for choosing to stay with us and we are glad that you had a good stay overall. Thank you aslo for all your comments because they are very important and helpful to us. We hope to welcome you back to us in the near future. All the best Iwona Sulikowska Hotel Manager
Rating

clairepatterson100, wrote review 02/01/2020

Perfect weekend in Krakow !

I visited be hotel to celebrate my 40th birthday and it was amazing from start to finish! The hotel is 5mins walk to the main square with everything you need to eat, drink and explore! It’s also right... more

Owner Response
Escape54527412755, Manager at Best Western Plus Krakow Old Town, responded to this review
Dear Guest, Wow! What a wonderful review, Thank you very much for taking time to give us your feedback about your stay with us. We are so happy to hear that our staff and service met your needs and expectations. Thank you also for these recommendations and we are already waiting for your next visit to Krakow and of course in our hotel. All the best Iwona Sulikowska Hotel Manager
Rating

1lin, wrote review 31/12/2019

Great trip

Came for 3 nights with my 15 year old daughter Couldn’t fault this hotel in anything, location was perfect 5 mins in one direction to the square and 5 mins in other direction for castle. staff we’re l... more

Owner Response
Escape54527412755, Manager at Best Western Plus Krakow Old Town, responded to this review
Dear Guest, Thank you very much for such a favorable review and we are pleased that your stay was so successful. Your satisfaction is our biggest reward and we hope you will visit us again very soon! All the best Iwona Sulikowska Hotel Manager
Rating

johnphe, wrote review 30/12/2019

Not the best Best Western

I have been told to avoid staying in an 'American hotel' when in Europe. BW Plus Krakow is the reason I will always try to remember this advice. Even when I checked in, the staff just didn't seem as... more

Owner Response
Escape54527412755, Manager at Best Western Plus Krakow Old Town, responded to this review
Dear Sir, I am sorry to read about such an unbelievable incident and I can't believe that it happened in our hotel. This behavior is unacceptable and I will certainly conduct a thorough interview with employees and the all consequences will be learned. We apologize for any inconvenience caused by this situation. I would like to inform you that a person with the given name /Michael Wilkey/, does not work at our hotel. With best regards Iwona Sulikowska Hotel Manager
Rating

RonaldP1083, wrote review 28/12/2019

Winter break

Excellent hotel. Very near Christmas Market. Close to a tram stop which was very convenient to transport us to Jewish quarter. Breakfast was of a very high standard including hot choices. Evening meal... more

Owner Response
Escape54527412755, Manager at Best Western Plus Krakow Old Town, responded to this review
Dear Guest, Thank you very much for such a high rating and very kind review. We are so happy that you enjoyed your stay with us. We hope that this is not your last visit in Krakow and of course in our hotel. Hoping to see you again soon! Iwona Sulikowska Hotel Manager