Best Western Plus Krakow Old Town

This is our 4th stay at this hotel and since my last visit it has had a superb refurbishment, the rooms are spotless, lovely comfy beds and bedding , excellent bathroom .The bar area is modern and trendy .The dining area also first class and the choice at breakfast is as good as any 5star hotel .The staff are so helpful an polite in all parts of the hotel .The location is also ideal within walking distance of all the local sights.We look forward to returning yet again to this superb value for money hotel . less

I stayed at the Best Western Plus with my wife for a long weekend break in Feb 2020, with breakfast included. Location: very close, approx 5-10 min walk to the main square and approx 15-20 min walk to the Jewish Quarter, so is very centrally located and ideal for a short weekend. Check-in: Very simple, just required a form to be completed and were given our card keys. We checked in at about midday, so was a little early but no problem for the hotel. Rooms/Hotel: The rooms are very bright and modern with the typical room amenities such as hair dryer, iron and ironing board, tea and coffee etc. Our room was very small, a standard double bed with two single mattresses. Its was a squeeze and if i was spending a lot of time in the room, it would become an issue. The bathroom is again on the small side and the shower was a little difficult with myself being 6.2, but I managed and most of my time was spent in the city. The hotel is very clean and the maids charged and made up our room daily. Breakfast: Included in out rate and had a range of foods, hot and cold including egg, sausages cold meats breads and cereals, overall the quality was OK to good. I would say the replacing the hot items and bread at times was slow, especially when it was busy, so this could be improved. Check out - No problems at all, and there is a luggage store for you bags if you are flying in the afternoon/evening. *The hotel are also able to book transport to and from the airport at local rates, so would suggest doing this through them. We had no issues wit this and the drive is approx 15-25 mins away from Krakow airport. Overall a good stay and ideal for a city break were your not spending too much time in your room. less

The hotel is in a good location.. a short walk to the Main Square, the staff were very welcoming and the rooms were clean. There is a big downside to this hotel though... the rooms are far too small, and when I say small I mean a real struggle to be comfortable in. For some reason the duvet was actually two single duvets on a double bed which was a bit of a nightmare to be honest. The breakfast was very average.. not an awful selection but nothing special either. We'll definitely be returning to Krakow as it was an amazing city but I'm afraid to say we would not return to this hotel. less

Krakow is a Wow! Beautiful city. The Best western Plus Hotel was an excellent stay, very clean and comfortable room, Breakfast was amazing , so much choice! This hotel is situated not far from the main square which was ideal. Friendly helpful staff. I would definitely stay here again. Thank you Best Western Plus for our lovely stay in your beautiful city. less

Had a really nice meal here last night. Very quiet restaurant with really helpful waiter who spoke excellent English and helped us with getting to know the area. Started Cob Salad with chicken bacon and feta cheese was a meal in its self, Crayfish soup was excellent this is one of my favourite starters and it was cooked to perfection. We both had tagliatelli with chicken and pineapple cooked in a creamy curry sauce so different. If im honest i would prefer the strips of tagliatelli to be thinner but the combination of flavours was really tasty One again thank you to the very helpful and informative waiter who looked after us less