Best Western Plus Kootenai River Inn Casino & Spa

7169 Plaza Street, Bonners Ferry, Idaho, 83805-8598, United States
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Best Western Plus Kootenai River Inn Casino & Spa

The Best Western Plus Kootenai River Inn Casino & Spa has expanded! New 36 room addition with refrigerator, microwave, walk-in showers and much more. River view rooms also available. This beautiful hotel is surrounded by the majestic Selkirk, Cabinet show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
7169 Plaza Street, Bonners Ferry, Idaho, 83805-8598, United States

Reviews of Best Western Plus Kootenai River Inn Casino & Spa

Traveller Overview:
4.5 Rating: 585 reviews
Excellent 53%
Very Good 30%
Average 9%
Poor 3%
Terrible 2%
Rating

krisk73592021, wrote review 10/04/2021

Stay somewhere else

We booked 2 days of spa treatments and one overnight stay. The first day at the spa they did the scalp treatment right before a haircut so they washed all the oils out, we were told we could pay for a... more

Owner Response
Tom Turpin, General Manager at Best Western Plus Kootenai River Inn Casino & Spa, responded to this review
Thank you for taking the time to share with me your stay at the Kootenai River Inn Casino and Spa. On behalf of our entire team, I want to apologize for your experience. Our team is very proud of our facility and by telling us about your stay will assist us in making adjustments for the future. We hope you will consider staying with us again in the future. Thanks again for taking the time to write.
Rating

nanmiley2010, wrote review 22/03/2021

Nice hotel for a good deal

I went during the week with their weekday special. The hotel was very very clean, Staff was very nice and they had sanitation stations all over both sections of the hotel. Their breakfast was very g... more

Owner Response
Tom Turpin, General Manager at Best Western Plus Kootenai River Inn Casino & Spa, responded to this review
Thank you for sharing with us your experience during your recent stay with us. I appreciate hearing from our Guests. I am happy to read you had a good stay and I will be sure to pass your comments on to our entire team. Thanks again, Tom Turpin General Manager
Rating

BoardingPass563630, wrote review 22/03/2021

Small town GEM!

The Kootenai River Inn is wonderful place to stay. The rooms in Falls Lodge are spacious and luxurious. The food in the hotel restaurant is fantastic and the view is wonderful! We received friendly... more

Owner Response
Tom Turpin, General Manager at Best Western Plus Kootenai River Inn Casino & Spa, responded to this review
Thank you for taking the time to write regarding your recent stay with us. I appreciate hearing from our Guests. I am happy to read you had a good stay and I will be sure to pass your comments on to our entire team. We hope to see you here again soon. Thanks again, Tom Turpin General Manager
Rating

0adam99, wrote review 19/03/2021

Not the cleanest hotel. Be sure to check your coffee maker and wipe it down before use.

We thought this would be a great hotel to get away for a night mr let the kiddos swim. The getting away was nice but the hotel was average. Room cleanliness was not that great. I had to clean the bath... more

Owner Response
Tom Turpin, General Manager at Best Western Plus Kootenai River Inn Casino & Spa, responded to this review
Thank you for your comments regarding your recent stay. I appreciate hearing from our Guests. On behalf of our entire team, I apologize for your experience and I will be sure to pass your comments on so we can make improvements. Thanks again for taking the time to write me. We hope you will give us another chance soon. Sincerely, Tom Turpin General Manager
Rating

tammyl997, wrote review 18/03/2021

Weekend Trip

My husband and I like to get away for a night. We have stayed here before and all the employees are nice, friendly and welling to help you with anything. The rooms are always clean and roomy. Maria at... more

Owner Response
Tom Turpin, General Manager at Best Western Plus Kootenai River Inn Casino & Spa, responded to this review
Thank you for taking the time to write regarding your recent stay at the Kootenai River Inn Casino and Spa. I look forward to reading our Guest comments. I am happy to read you had a good stay and everything was to your liking. I will be sure to pass your comments on to our entire team. Thanks again, we look forward to seeing you here again soon. Tom Turpin General Manager