Not a hotel which will disappoint because it has everything you need, but it isn't a chic modern WOW hotel either - depends what you are looking for.
Upon arrival there is plenty of parking and check in is simple and quick with great customer service.
The hotel is a bit of a maze, it was only as I was checking out when I left one of the lovely cleaners showed me the quickest way back to reception - can't fault the staff.
The room is spacious, has tea, coffee and hot chocolate with borders biscuits! There is the usual TV with freeview, an alarm clock and you can order room service if you wish. The room is clean and the bed is really soft and cosy to sleep in and thankfully as it was freezing weather the central heating was on and the room was toasty. The bathroom was huge with a bath with shower over and a pair of sinks, it is a little dark in there with weak lighting, but not a major issue. Again clean and the shower could blast you to outer space it was so powerful and plenty of hot water.
On site there is a restaurant and a pub, neither of which I used as I chose to use the location as a base to explore the Norfolk coast and the road links/location is amazing.
In Summary: Lovely quaint hotel with every amenity you could wish for with great employees which is hard to find generally. For me to give a 5/5 I would of wished for a more up to date bathroom, but that is just me and this wouldn't be an issue for most. I had a great stay. less