We last stayed here in 1991, so couldn't remember too much about how it was, but decided on Knights Hill for an anniversary break, based on reviews and because it's reasonably local to us.
It's low rise, no more than two storeys throughout, and we stayed in one of the Master Garden rooms ( 143 ) , a spacious room with large, comfy bed ( those matress toppers make such a difference ), large modern bathroom and a balcony to sit out on and enjoy the setting sun, with a view over the walled garden and the countryside beyond. The only issue we had was a continuous hum in the bathroom ( extractor? ) which did mean an interrupted first night's sleep. We mentioned it to reception, just in case we'd missed a switch to turn it off, but they advised us it shouldn't be running continuously and as maintenance weren't in until the Monday, to our delight, they upgraded us to a corner state room ( 147 ). Larger still with a huge bed, three piece suite and a great bathroom, resplendent with loads of complimentary toiletries, his and hers sinks, walk in shower and large corner bath. Result!
We were concerned prior to arrival because when we rang to book dinner in the restaurant for the two nights we were advised they had a party of 50 on the Sunday night. In another review I have outlined the perils of trying to enjoy a nice meal while competing with groups and we almost cancelled on that basis alone. However, here is one hotel that has the perfect system. They obviously handle a lot of coach tours looking for a base for Sandringham and Norfolk's other attractions, and so whilst the tour party occupied the main restaurant, ourselves and half a dozen other guests were in an adjoining room which was fine. We still had very attentive staff and there were no service delays.
The food in the Brasserie is expensive, nearly all mains are north of £15, but the quality can not be denied. Over the two nights we had lamb, fish, beef and pork, all cooked superbly and ample in size. We did consider the Farmers Arms, the attached pub, but prices are only slightly cheaper and the main restaurant was the quieter option for us.
Breakfast is self service and excellent. A good selection of hot and cold with other extras on the menu that you can request, such as porridge or kippers. I'm sure whatever your breakfast requirements they will try to accommodate.
To be honest the leisure facilities are OK but nothing outstanding. The pool, although a good size, is situated inside what seems like a giant shed, with three longers and a couple of tables with accompanying chairs. The sauna was OK, but the steam room door didn't close properly, and as the steam vent was next to the door it did lose at lot of oomph. The gym looked well equipped but we didn't venture in.
In summary, a brilliant weekend. Two lovely rooms, fabulous food, OK spa, but above all really friendly and attentive staff. Whether it was reception ( well done the very young lad on Sunday who was advising us how to get into Kings Lynn, very polite and helpful ) , cleaning, or restaurant staff, they all helped make it a very enjoyable weekend.
Would certainly return, and would probably want a Master Garden room again, just as long as maintenance have finally fixed that hum. less