Check in is at 3pm and we arrived at 5.
The girls at the counter were waiting for us with smiles and friendly greetings. I told them the name on the reservation and they immediately found our rooms and within 5 minutes had the key cards ready to go and we were checked in.
I have stayed at this Motel before and wasn't disappointed that time either. That particular time we had 2 double beds. This visit, we had a King size bed.
The room was small but well laid out and very clean. Everything we needed was in the room. There is a microwave, mini fridge, free wifi, shampoo, body lotions, and numerous other toiletries, mini coffee maker with enough coffee and tea for 2 people.
The bed and linens were soooo comfortable. I could have laid in bed all day.
Morning breakfast consisted of scrambled eggs with onions mixed in, brown beans, waffles, fresh fruit, coffee, tea, 3 kinds of juice, too many pastries to list, cereal, etc, We left full!!
There is a hot tub, sauna (wish i knew, i would have brought my suit) workout room, business room with 2 computers and a printer.
I wouldn't hesitate staying here again. This will be the first place I book if I ever go to Kitchener and need a room. Thumbs up.
My only complaint was that my partner is a smoker and we never thought to ask for a main floor room but that was my fault (blame the non smoker for that one) less
Rebecca_Otten, Sales Coordinator at BEST WESTERN PLUS Kitchener-Waterloo, responded to this review
Dear Janet W,
Thank you so much for your kind review regarding your recent stay at the Best Western Plus Kitchener. We are so happy to hear our staff welcomed you to the hotel with smiles. All of our staff work hard to ensure guests feel right at home. We are glad you enjoyed the amenities we offer and the complimentary hot breakfast to start your day.
We look forward to your return.
Yours in Hospitality,