Best Western Plus Kissimmee-Lake Buena Vista South Inn & Suites

3484 Polynesian Isle Boulevard, Kissimmee, Florida, 34746-4654, United States
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Best Western Plus Kissimmee-Lake Buena Vista South Inn & Suites

Welcome to the Best Western Plus Kissimmee-Lake Buena Vista South Inn & Suites. Our smoke-free hotel offers free full hot breakfast buffet, free scheduled shuttle to all three major theme parks, free high-speed Internet, and 24-hour business and fitn show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Kissimmee-Lake Buena Vista South Inn & Suites

Traveller Overview:
4.0 Rating: 196 reviews
Excellent 52%
Very Good 25%
Average 10%
Poor 4%
Terrible 7%
Rating

ricardogradin, wrote review 23/07/2020

In the midst of crisis Best Wester should not get worst

07/20 - between 10:05- 10:25, front desk, if this is the case the President of Best Western who sent an email would like to check if my review is reliable. My wife gets into the front desk, doesn’t f... more

Rating

sbond001, wrote review 10/07/2020

Family Vacation

During Covid it was hard to trust anything. I was disappointed in no breakfast. But understand. Went to the pool that was nice we had it to ourself. I would like if there could be a way to do breakfas... more

Owner Response
Tom Johnston, General Manager at Best Western Plus Kissimmee-Lake Buena Vista South Inn & Suites, responded to this review
Thank you very much for your Feedback comments. We are extremely happy to know that you enjoyed in your Hotel stay We look forward to see you again somewhere in our Hotel group. However we are extremely sorry for the inconveniences. We hope covid will go away one day and fix breakfast problem
Rating

klthomas0123, wrote review 29/06/2020

Wonderful experience

We needed a room very last minute, and this place was perfect. The price was excellent for how nice the rooms are, and the beds are extremely comfortable. The staff were very helpful and friendly, and... more

Owner Response
Tom Johnston, General Manager at Best Western Plus Kissimmee-Lake Buena Vista South Inn & Suites, responded to this review
Thank you very much for your Feedback comments. We are extremely happy to know that you enjoyed in your Hotel stay We look forward to see you again somewhere in our Hotel group.
Rating

CROB44, wrote review 28/06/2020

Great hotel and service!!

The hotel location is perfect for shopping. It's across the street from a shopping center and also 3 miles to the theme parks. The service is great and the hotel is very clean. The pool and spa was in... more

Owner Response
Tom Johnston, General Manager at Best Western Plus Kissimmee-Lake Buena Vista South Inn & Suites, responded to this review
Thank you very much for your Feedback comments. We are extremely happy to know that you enjoyed in your Hotel stay We look forward to see you again somewhere in our Hotel group.
Rating

jberry1st, wrote review 17/03/2020

Stay away

Check in and check out was a pain...took them so long to find me in the system to check in and check out was even more annoying said I needed to pay I told them I paid for 15 nights and I need to leav... more

Owner Response
Jerre L, Guest Relations Manager at Best Western Plus Kissimmee-Lake Buena Vista South Inn & Suites, responded to this review
We are sorry to hear about your experience. Different channels for reservations have different requirements on payment. Unfortunately will not know until we pull up reservation. We also need the credit card at check in for verification and deposit. Our front desk staff try and works with all guests.