Very clean, comfy, nice/helpful team!
We spent two nights here while visiting in the Orlando area, not for parks. This was a lovely BW Plus, attractive outside and in. We were checked in by the lovely Miryam who surprised us by upgrading ... more
We spent two nights here while visiting in the Orlando area, not for parks. This was a lovely BW Plus, attractive outside and in. We were checked in by the lovely Miryam who surprised us by upgrading us to a suite because we were Diamond Club members; she was pleasant and efficient. Our room, actually the whole hotel, was very modernistic in decor, and the bathroom was sparkling clean with nice fluffy absorbent towels. I had trouble figuring out the tub's hot water but my husband did it for me. The bed was very comfy, and we had a quiet night's sleep. Appreciated the in-room safe; very few BW's have them. The business center worked great, and Heta at desk pleasantly lent me her stapler, and noted our green initiative so we got 500 pts for declining housekeeping. Did not use the pool or gym. The breakfast was average for a BW, but I appreciate it being complimentary. Also appreciated Shelton at checkout who was pleasant, efficient, and just as welcoming as everyone on the team I met. I look forward to returning here next year! Great job! less
Jerre L, Guest Relations Manager at Best Western Plus Kissimmee-Lake Buena Vista South Inn & Suites, responded to this review
Thanks so much for recognizing Miryam and Shelton at the front desk. We are here to make your stay as comfortable as possible., The hotel was recently remodeled with quality amenities. We look forward tou your next stay.