Best Western Plus Khan Hotel

We stayed for 2 nights with our friends and family and found the hotel is having one star category of all eminities and all services e.i. - AC is not working, staff is not arrogant/ non cooperative, most people don’t know English. Recommend not to stay. less

A hotel with good location but very bad service specially the restaurant and staff they must learn how to attend tourists,they have high ego and 0 service ,all most whole staff must be well trained and should go to learn how to take care of tourist and I can understand why the tourists don’t like to go to turkey any more ,very rude staff less

What stands out for this hotel is the location. Right in the heart of the shopping district and close to the old town as well. Walking distance from most places one would wanna go to. However service is average and although the dinner spread is large , quality of food is average again. Rooms are spacious and clean but we had an air conditioning problem in both rooms. Complained thrice to the reception desk but they were not concerned. Aircondtioning seems to be an issue here as is clear in the reviews of some other travellers as well. I would recommend this hotel for the location convenience and if you don’t want too much from anything else. Spa is average and they accept only cash without giving any receipt which they they don’t tell you in the beginning so do check before taking the massage. less

The hotel is located in the centre. Beach on one side 5mins walk and shopping food street on the other side. You can easily get anything around. Buffet breakfast and dinner both are good. Rooms are clean,neat beddings and bathrooms. Lifts are very busy you have to wait for sometime to go up/down. Room service is quick. The rooms have street view and have small balcony to sit outdoor. less

Rooms are neat clean.. location is excellent.. the staff is rude and does not understand even a little bit of english.. we called up the restaurant and they said call reception to place order for food.. we called u0p the reception to place the order for a spaghetti in red sauce , arabiatta and grilled veg sandwich.. and what we got was plain spaghetti with some small pieces of tomatoes ,some kind of sweet dish and a sandwich with tomatoes.. even after calling up 2 times nobody came to even check or get our food and they billed us for 60 lira's .My husband went to the reception to ask them to change the food and give what we had ordered for which they refused..My husband too refused to pay for the food.. I am surprised that such a big hotel has no staff who speaks or even understands a little english.. less