The best hotel experience I've had so far.
My fiance and I took a trip out to Oregon in January, and on the way there, we stayed at a different brand hotel in Kennewick that was, lets just say, a far cry from what I was hoping to experience in... more
My fiance and I took a trip out to Oregon in January, and on the way there, we stayed at a different brand hotel in Kennewick that was, lets just say, a far cry from what I was hoping to experience in a hotel (especially for the price.) From the room to the front desk service, it left a very bad taste in my mouth.
On the way back we stayed in Kennewick again, but this time we stayed at the BW. Our options were limited as we were traveling with a little pomeranian, and we had a limited budget.
This hotel blew my mind. The lobby is spacious and modern, but not over the top fancy. The rooms are literally spotless, they even sanitize the remote. The pool is open 24 hours for the adults who want to have some late night relaxing time in the hot tub after the kids are done playing around. It's pet friendly which is always a bonus in my eyes. They offer continental breakfast with a decent amount of both healthy, and indulgent options.
10/10, I joined the membership and the lady at the desk surprised me with a little gift bag full of treats like beef sticks and granola bars and water bottles. That was a really nice gesture. Which reminds me, they have a sort of "concierge" shelf next to the front desk that has a ton of items for convenience. They had snacks, toiletries, and all the options were name brand and reasonably priced. I had gone to the walmart nextdoor, but if I had realized they had what I needed in the lobby, I never would have even left the hotel. less
JaredK438, General Manager at Best Western Plus Kennewick Inn, responded to this review
Thank you very much for the great review! We are very happy to have been able to take great care of you. We hope to have the opportunity to take care of you again!