We arrived early (I think at 2PM?) and they graciously let us check in early so that was nice. They gave us room 308, on the top floor, overlooking the overhang in the drop off area so we had a view of the trash on the roof and the McDonalds, but we didn't come here for the view so it didn't bother us. We've found Best Westerns are really stepping up their quality and this hotel didn't disappoint!
The room was clean and huge, with 2 queens behind a little partition and a fold out couch in the huge sitting area. It was a little awkward not having a TV in the sitting area and having the people out there have to crane their necks to see the TV in the bed area, but we dealt with it. It had lots of seating choices, with a desk, a little table with chairs, a comfy cushioned chair, and of course, the sofa. The little kitchenette was really helpful and it had a nice sized closet next to the bathroom. We did have an issue with the air conditioning: I'd set it to get cooler but it wouldn't do it so I'm guessing they're controlling the thermostats online like many other hotels are doing. I guess that's fine but they need to remember that most people like it cooler than 74 in the room when they are sleeping. I'd have slept better if I hadn't been hot.
We went to the pool and enjoyed the hot tub and pool by ourselves--very clean! We did try out the dry sauna, but when my daughter went to tell them at the front desk that it wasn't heating up in there, she was told it takes about 20 minutes to heat up so we gave up. (You have to ask for the key to it.)
The breakfast was awesome! Scrambled eggs, plain and with veggies, bacon, sausage, tortillas, waffles, cinnamon buns, pastries, muffins, potatoes, fruit, oatmeal, yogurt, toast... We loaded up and didn't need lunch on our long drive the next day!
If ever in the area again (Kennewick seems to be a growing town) we'd definitely stay again but I'd ask them to let me control the temperature in the room. less
JaredK438, General Manager at Best Western Plus Kennewick Inn, responded to this review
Thank you for choosing to stay with us. We hope you were able to enjoy everything we have to offer and hope to see you again soon!