Good hotel, but needs some deep cleaning
I've been here several times over the past two years. Was sparkling at first. Now starting to get a bit dull. The hallway carpets are getting icky. Stained and dirty. The grout in bathrooms need help ... more
I've been here several times over the past two years. Was sparkling at first. Now starting to get a bit dull. The hallway carpets are getting icky. Stained and dirty. The grout in bathrooms need help stat. The rest of the experience is great, but these are the things that I notice and remember. I'll be looking for a different place to stay next time. less
JaredK438, General Manager at Best Western Plus Kennewick Inn, responded to this review
Thank you for choosing to stay with us. We are in the process of selecting new hall carpets and should have them replaced this winter. We also have work in progress on some rooms that are having grout issues which should hopefully be completed soon. We hope to have the opportunity to provide you with a more superior experience in the future.