Best Western Plus Kelly Inn & Suites

4915 Southgate Drive, Billings, Montana, 59101-4668, United States
based on 1055 reviews Trip Advisor Logo
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Best Western Plus Kelly Inn & Suites

Visitors en route to Yellowstone National Park choose this hotel because of the spacious, comfortable rooms and western hospitality.

Whether youre in town on business with the Bureau of Land Management or Mark Rite Lines, headed to shop at C
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Pets not accepted
Check-in & Check out16:00:00 | 12:00:00

Reviews of Best Western Plus Kelly Inn & Suites

Traveller Overview:
4.5 Rating: 1055 reviews
Excellent 71%
Very Good 20%
Average 4%
Poor 1%
Terrible 2%
Rating

Harper B, wrote review 17/03/2020

Exceptional Service and Accomodation

We were required to make a quick change in our travels due to cancellation of event resulting from the virus. We stopped at Kelly's Best Western Plus in Billings Montana. The "On duty" staff member ... more

Owner Response
H6489XXjoyceb, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Thank you for such gracious comments and the great rating. Please know we never take for granted the time our guests take to compliment our staff and hotel. During these hard times for our travelers, our staff is committed to keeping our guests up to date on food options (all Billings restaurants are closed for dining but many are offering pick up and delivery) and the amenities we're having to limit. We appreciate your review and look forward to hosting you here at the Best Western Plus Kelly Inn & Suites in Billings, MT whenever your travels bring you back to Billings, MT.
Rating

faithstone62, wrote review 03/03/2020

Overall stay at Best Western Plus kelly Inn

It was a wonderful experience at this hotel and would recommend more people to stay here. The breakfast was delicious, and we felt safe, having every adult and child use a wrist band while in the pool... more

Owner Response
H6489XXjoyceb, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Thank you! The safety of our guests is extremely important to us so when guests like you comment positively about our wristband policy , we can't thank you enough. We appreciate that you chose to stay with us and look forward to hosting you here at the Best Western Plus Kelly Inn & Suites whenever your travels bring you back to Billings, MT.
Rating

katherine5478, wrote review 25/02/2020

Great for kids

We like to stay at Best Western properties whenever possible, they rarely disappoint. This property has clean rooms, comfortable beds, friendly staff, great breakfast, and the indoor pool is perfect ... more

Owner Response
H6489XXjoyceb, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Thank you for taking the time to post such great comments and give us a Five-Star Rating. It's always fun to read how much our families enjoy our Water Playland with slides, dumping buckets, climbing ropes and Beaver basketball. Please visit us again soon whenever your travels bring you back to Billings - our return guests are our favorite guests!
Rating

andrewjregu, wrote review 22/02/2020

A Dedicated staff

The Staff here, is awesome. from check in, to check out. you will find friendly, smiling people. The location of hotel, is in central location, with a shopping, and restaurants in walking distance. ... more

Owner Response
H6489XXjoyceb, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
The success of any business is always dependant on each employee. Thank you for taking the time to comment about our staff's customer service and giving us such a great rating. We appreviate the time you took to do this and look forward to serving you again here at the Best Western Plus Kelly Inn & Suites in Billings, Montana whenever your travels bring you back to our area. Thanks again and hope to see you again soon!
Rating

003micky4, wrote review 06/02/2020

Awesome stay, love this place!

I love this place and stay here whenever I stay overnight in Billings. The staff is very friendly and helpful and the rooms are always clean and comfortable. I travel with my dog often and they are ... more

Owner Response
H6489XXjoyceb, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
We can't thank you enough for taking the time to let us know how much you enjoy staying here at the Best Western Plus Kelly Inn & Suites in Billings, MT. Our loyal, repeat guests are the cornerstone of our business...we appreciate your business and look forward to hosting you again soon.