I will not be returning.
The front desk SUCKS. Dont waste your time here. No early check in, no late check out, and they don't care about your situation. Their Covid 19 breakfast is a small muffin, a gronola bar, apple, and a... more
The front desk SUCKS. Dont waste your time here. No early check in, no late check out, and they don't care about your situation. Their Covid 19 breakfast is a small muffin, a gronola bar, apple, and a bottle of water. What you would expect to get in kindergarten for a snack. Kind of disrespectful to include breakfast in your price when you in reality get a paper bag filled with absolute trash. Our room was also not cleaned thoroughly... mystery brown streak on the wall in bathroom. Hair in our room. Nightmare. Theyll also start VACUUMING by your door at 9am so I hope you didn't want to sleep in. less
Carol Broer, General Manager at Best Western Plus Kelly Inn, responded to this review
Sorry we did not meet your needs, thanks for sharing your concerns and experience so they could be addressed.
We are in the process of adding items to our breakfast, and we try to offer early check in and late check out based on available of your room type. We do appreciate you!