Best Western Plus Kelly Inn

4706 S 108th Street, Omaha, Nebraska, 68137-2301, United States
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Best Western Plus Kelly Inn

A great Omaha hotel combines a fantastic location with the kind of service that makes each guest feel right at home.

At the Best Western Plus Kelly Inn, guests are close to the most popular attractions including the Omaha Zoo and the TD Amer
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
4706 S 108th Street, Omaha, Nebraska, 68137-2301, United States

Reviews of Best Western Plus Kelly Inn

Traveller Overview:
4.0 Rating: 824 reviews
Excellent 53%
Very Good 28%
Average 9%
Poor 4%
Terrible 3%
Rating

uneven-terrain, wrote review 10/01/2021

Our go-to when in Omaha

During our most recent stay we experienced nothing negative whatsoever. Check-in was quick and smooth, the room was clean, the bed comfortable, good shower, good wi-fi, and Covid-19 safety precaution... more

Owner Response
Carol Broer, General Manager at Best Western Plus Kelly Inn, responded to this review
Thanks for sharing your experience, glad you enjoyed your clean comfortable room and we took care of your needs. We do appreciate you!
Rating

engstrom08, wrote review 08/01/2021

Great pool

This hotel has a great pool for the kids and the temp is perfect! The hot tub could be hotter but still felt alright. The breakfast came in a bag. It was banana or apple with a muffin. granola bar, an... more

Owner Response
Carol Broer, General Manager at Best Western Plus Kelly Inn, responded to this review
Glad you enjoyed the pool and breakfast, thanks for sharing your concerns on the hot tub, so it could be addressed. We appreciate you!
Rating

Will7742, wrote review 30/12/2020

I will not be returning.

The front desk SUCKS. Dont waste your time here. No early check in, no late check out, and they don't care about your situation. Their Covid 19 breakfast is a small muffin, a gronola bar, apple, and a... more

Owner Response
Carol Broer, General Manager at Best Western Plus Kelly Inn, responded to this review
Sorry we did not meet your needs, thanks for sharing your concerns and experience so they could be addressed. We are in the process of adding items to our breakfast, and we try to offer early check in and late check out based on available of your room type. We do appreciate you!
Rating

shariandmarty, wrote review 15/11/2020

Thank you Carol!

After an initial disappointment with a situation, I left a negative review for this hotel. The manager, Carol, reached out to me with a solution to the problem. She followed through!!! This type of... more

Owner Response
Carol Broer, General Manager at Best Western Plus Kelly Inn, responded to this review
Thanks for staying with us and sharing your concerns and experience, I am glad it all worked out, sorry for the inconvenience. We do appreciate you!
Rating

singletaryhome, wrote review 08/11/2020

Pleasing to the eyes, not the nose

A terrible stale odor in the room was apparently being camouflaged by a deodorant spray. It made me sick. When we left to go for dinner and returned, it was just awful. We went to bed at 9pm. At midni... more

Owner Response
Carol Broer, General Manager at Best Western Plus Kelly Inn, responded to this review
Sorry about the issue with the odor in your room and the running water, thanks for sharing so we could address them. Thanks for staying with us we do appreciate you!