Comfortable Room with Great Breakfast But Beware the Technology Issues
14/04/2017 GFKJ, Mendham, New Jersey
We had a two night stay in Omaha at Kelly Inn. The room was very clean and comfortable for our needs, and was pet friendly, which we required. The afternoon we arrived, there was a manager's recepti... more
We had a two night stay in Omaha at Kelly Inn. The room was very clean and comfortable for our needs, and was pet friendly, which we required. The afternoon we arrived, there was a manager's reception with wine, beer and snacks, which was lovely. The hot breakfast the next morning was ample, and tasty. The only downside was getting and internet connection. We called the front desk and were told it was because we had a Mac, which seemed odd. We called their tech support and no one answered the phone. We were given a number to type in the web browser, and that didn't work. Yes, we were in Omaha to visit friends and not hang on the computer all day, but we did have business to attend to in the evening, and the computer issue was problematic. My rating was for the room. If I could rate the technology situation, I would give one star! less
Kellyinn, General Manager at BEST WESTERN PLUS Kelly Inn, responded to this review
Thank you for taking the time to post a review about your recent stay at the BEST WESTERN PLUS Kelly Inn Omaha. Sorry for the issues with the internet connection, I will check into it. Glad you enjoyed your stay and the staff took care of your needs. We really appreciate You! Thanks for your input.Thanks for choosing to stay with us and let me know if I can be of assistance to you.