Best Western Plus Kelly Inn

100 4th Avenue S, Saint Cloud, Minnesota, 56301-3615, United States
based on 953 reviews Trip Advisor Logo
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Best Western Plus Kelly Inn

Overlooking the banks of the Mississippi River, this St Cloud hotel is a clear winner - especially when combined with phenomenal service and location.

This St Cloud hotel is attached to the Rivers Edge Convention Center and a prime spot for show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Kelly Inn

Traveller Overview:
4.0 Rating: 953 reviews
Excellent 49%
Very Good 26%
Average 14%
Poor 6%
Terrible 3%
Rating

gpforsberg, wrote review 19/02/2020

Disappointed with no breakfast

I know the mistake is my own, but I wouldn't have stayed here if I realized there was no breakfast. If breakfast is offered, staff made no mention of it at all. I am used to Best Western Plus providin... more

Owner Response
KELLYINN24113, Front Office Manager at Best Western Plus Kelly Inn, responded to this review
I am very sorry to see you had challenges during your recent visit. We appreciate your feedback. The Green Mill Restaurant which is located on site does offer guests a limited breakfast menu. As a guest with the hotel, you do receive a discount in the Green Mill for breakfast, lunch and dinner. Again, thank you for taking time to let us know about your stay.
Rating

597jayned, wrote review 18/02/2020

clean

The rooms are outdated but clean. Very nice location close to convention center and some downtown restaurants. Great view of the mississippi. Does need some soundproofing Pool water was warm a... more

Owner Response
KELLYINN24113, Front Office Manager at Best Western Plus Kelly Inn, responded to this review
Thank you for taking time to let us know about your stay. We sincerely appreciate your review and feedback.
Rating

Shoua1978, wrote review 16/02/2020

Weekend Getaway

Lindsey S. made our stay extra awesome. My husband asked if there was a Valentine’s Day package at the hotel which they didn’t have. When we walked in the room she had left some tulips and chocolates ... more

Owner Response
KELLYINN24113, Front Office Manager at Best Western Plus Kelly Inn, responded to this review
I am so very thrilled to see you had a wonderful experience and that Lindsey was a large part of your wonderful stay. She has been an absolutely amazing addition to our team. We appreciate you allowing us the opportunity to host you and your husband during your stay. We always enjoy hearing from our guests and thank you for taking time to let us know how your visit was. We look forward to having you again in the future and wish you continued safe and happy travels.
Rating

lizzylizz2020, wrote review 08/02/2020

Great Hotel and staff

I booked here for 2nights it was awesome from the time I arrived a staff by the name of Pyper helped check me in .. hotel has restaurant GREEN MILL INSIDE OF IT😉 very happy guest here I will stay her... more

Owner Response
KELLYINN24113, Front Office Manager at Best Western Plus Kelly Inn, responded to this review
I am thrilled to hear you had a wonderful stay! Pyper is a wonderful addition to our team and goes above and beyond on a consistent basis to ensure our guests have a wonderful time. I thank you for your kind comments and will be sure to pass them along. We look forward to having you again in the future and wish you continued happy and safe travels.
Rating

Racques1, wrote review 05/02/2020

What great service!!

Lindsey S of Best Western Plus Kelly Inn went above and beyond when I had an issue with my reservation. When I made the initial reservation I thought I was using the Hotel Reservation number but inst... more

Owner Response
KELLYINN24113, Front Office Manager at Best Western Plus Kelly Inn, responded to this review
I am thrilled to see you enjoyed your time with us and had a great stay. We sincerely appreciate your feedback and also your kind recognition of our team member. It is always our hopes that our guests feel the Best Western Plus Kelly Inn is a home away from home. We hope to see you again soon and wish you continued happy travels. Best regards!