Best Western Plus Kansas City Airport-KCI East

11130 N Ambassador Drive, Kansas City, Missouri, 64153-2013, United States
based on 770 reviews Trip Advisor Logo
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Best Western Plus Kansas City Airport-KCI East

If youre looking for the perfect location for a productive business trip or a leisurely spot for fun and adventure, this Kansas City hotel is for you.

Guests traveling on business can enjoy easy access to Harley Davidson, CECO Construction,
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
11130 N Ambassador Drive, Kansas City, Missouri, 64153-2013, United States

Reviews of Best Western Plus Kansas City Airport-KCI East

Traveller Overview:
4.0 Rating: 770 reviews
Excellent 47%
Very Good 30%
Average 12%
Poor 4%
Terrible 5%
Rating

samfT1563YG, wrote review 23/08/2021

Not bad a place to stay.

This is pretty good place for one night stays. Rooms were clean the staff were great. I have a few issues would be nice to have channel guide print out for tv. My main complaint is the mattress was wa... more

Owner Response
David Craig, General Manager at Best Western Plus Kansas City Airport-Kci East, responded to this review
Thank you for your review and sharing your stay with us and we hope to see you again soon.
Rating

Lar80, wrote review 16/08/2021

Disappointing stay

I would not stay at this property again. The facility, including the rooms, look run down. It was noisy, the room was hot when we arrived, and the beds are so firm you'd just as well sleep on the floo... more

Owner Response
David Craig, General Manager at Best Western Plus Kansas City Airport-Kci East, responded to this review
I am sorry that your stay was not all that it should have been. Thank you for answering you survey and I will share your concerns with our staff.
Rating

angie042293, wrote review 12/07/2021

Hot and bugs

The staff were nice and helpful good breakfast after not serving none due to covid and pool was great but rooms were hot even tho tem was at 60 and their was bugs in bathroom dont think on comming ba... more

Owner Response
Lydia Gibson, Guest Services / Front Office at Best Western Plus Kansas City Airport-Kci East, responded to this review
We are sorry that you did not have a great stay. We really encourage everyone to please reach out to the front desk if there is a problem with anything in your room including noise. We want everyone to have an enjoyable stay and if we can not fix it we will move you to a better room.
Rating

NicolePink623, wrote review 08/07/2021

Very Accommodating & Hospitable

Staff was very friendly and helpful. The hotel was very quiet. The rooms were very large and clean. We had an minor issue with our AC when we checked in, but the hotel staff was able to quickly move u... more

Owner Response
Lydia Gibson, Guest Services / Front Office at Best Western Plus Kansas City Airport-Kci East, responded to this review
Thank you Nicole for the awesome review! We are glad you enjoyed Kansas City and hope to see you again.
Rating

766paulettef, wrote review 03/07/2021

Great accommodations!

The hotel is in a convenient location! We were traveling as a team for baseball and the staff was extremely helpful getting our reservations made and checked in upon arrival. They went out of their wa... more

Owner Response
Lydia Gibson, Guest Services / Front Office at Best Western Plus Kansas City Airport-Kci East, responded to this review
Thank you so much for taking the time to answer our survey. It is nice to know when we have provided a great stay for our guest and I will share your comments with our staff. Hope to see you again.