Best Western Plus Kalamazoo Suites

Summary 4.0 Very good 639 reviews Rooms 3.8 Location 4.3 Service 4.2 What guests are saying "The indoor pool is a bit on small size but they also have a indoor jacuzzi." "Rooms were clean, staff was nice, breakfast was good and our stay was relaxing." "Great service and great prices nice clean rooms" More Families 4.0 Couples 4.0 Business 4.2 Solo 3.9 Priceline  7.5/10 · 321 reviews Hotels.com  8.3/10 · 620 reviews Expedia.com  4/5 · 1,001 reviews Travelocity.com  4/5 · 1,001 reviews Orbitz.com  4/5 · 1,001 reviews Reviews  Search reviews People often mention Karen Isble 1/5 27 minutes ago on Google The front desk clerk insisted he was offering the lowest price, despite a lower price on the BW website. He finally agreed to match it, but was rude about it. Room was large, but we were disgusted to find all the sheets were dirty! We had to ask for clean sheets and change them ourselves. Room was generally dirty - glad I had Clorox wipes! Finally, the hall and elevator reeked of marijuana. Never again, BW. less

Booked through a third party website. Upon entering our room, we noticed first that it was FREEZING- the AC set to 62° and the room looked NOTHING like the photos on the website. The phone didn’t work properly. The batteries in the remote were taped in. Very outdated. The fridge stunk, the bathroom smelled like a nursing home, and when we tried to turn the AC up higher, the whole room smelled like hot wiring and like it was going to catch on fire. We ended up checking out after the front desk was unable to issue a refund and the third party called 4 times and was hung up on each time. Very unimpressed. Kalamazoo isn’t family friendly. Do yourself a favor and book a better hotel in Saint Joe or South Haven for the same price. It was worth the $$$ loss to know my family and I are in a safe, clean, friendly place. less

This place was super sketchy. There was dried blood on the door to get outside on the side and crack heads loitering around the hotel. The room did not feel clean in fact reeked of baby oil and the floor was slippery. Terrible experience. less

My son and I spent some time in Kalamazoo to visit Western Michigan University and to stop at Bell's Brewery. Both places were easy drives from the hotel. The hotel was easy to find and the reception desk was very helpful. Our room was very clean. I would recommend staying here anytime. less

Asked for high floor and crib, got the second floor, two people before us got the third floor, when checking in, asked about crib, not on reservation he had, tried twice to get our copy from vehicle, he said, I believe you, got playpen from front desk. Checked in, had difficulty with play pen, one of the side legs had come out of holder so base of playpen was not level. Front desk person solved it, after 8 hours on road, I was not thinking to problem solve. Had a disturbing night, a lot of noise in the hall, thought someone was trying to get into room. Not much sleep at all before a 12 hour day of driving. Four hot food for breakfast, scrambled eggs, hash browns, links and vegetable medley, plus usual waffles, dry cereals, oatmeal, some garnishes, pastries. Very friendly breakfast staff, answered questions happily. Was going to spend two nights, one after getting there, and then the next after we came back from Illinois, but they had a price increase for Friday nights, so we found another location, same quality for much less. Don't know why Friday nights are $40 more ($60 CDN) less