Best Western Plus Kalamazoo Suites

2575 S 11th Street, Kalamazoo, Michigan, 49009-2105, United States
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Best Western Plus Kalamazoo Suites

Stay at this Kalamazoo, Michigan hotel offering convenient access to Western Michigan University, the Gilmore Classic Car Museum and the Kalamazoo Air Zoo.

Welcome to the Best Western Plus Kalamazoo Suites, an all-suites property located in
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Kalamazoo Suites

Traveller Overview:
3.5 Rating: 462 reviews
Excellent 36%
Very Good 27%
Average 16%
Poor 10%
Terrible 9%
Rating

Breezy4984, wrote review 03/07/2020

Nice Place

I stayed here on a trip out of state, I liked it enough that I stayed again on my way back! The front desk was super friendly and helpful. Our room was clean and the beds were very comfortable. My onl... more

Owner Response
Guest_Relations_MHR, Guest Relations Manager at Best Western Plus Kalamazoo Suites, responded to this review
Hi Breezy4984, It means a lot to us that you’ve taken the time to share many positive features of your most recent stay with us. Your high review is greatly appreciated. Thank you for your compliments to our friendly staff, and high standards of cleanliness and hospitality. We also appreciate your feedback for improvement and look forward to impressing you during future stays.
Rating

Henry R, wrote review 02/07/2020

Trip to Kalamazoo

My son and I spent some time in Kalamazoo to visit Western Michigan University and to stop at Bell's Brewery. Both places were easy drives from the hotel. The hotel was easy to find and the receptio... more

Owner Response
Guest_Relations_MHR, Guest Relations Manager at Best Western Plus Kalamazoo Suites, responded to this review
Hi Henry R, Thank you very much for your kind review and recommendation. We are delighted that you enjoyed your stay and appreciated our place. Thanks for rewarding our efforts in providing the best service to our guests. Looking forward to welcoming you soon. Thank you very much.
Rating

Wa C, wrote review 07/03/2020

A stopover for a three day trip

Asked for high floor and crib, got the second floor, two people before us got the third floor, when checking in, asked about crib, not on reservation he had, tried twice to get our copy from vehicle, ... more

Owner Response
Tina M, Guest Relations Manager at Best Western Plus Kalamazoo Suites, responded to this review
Hi Wa C, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. We are happy to have met your expectations with our friendly services, breakfast and the cleanliness of our guest rooms. It means a lot to receive your feedback regarding the playpen, so we are aware of the areas we can improve and adapt to our guest's many different needs. We hope to impress you during another visit with every level of service, thank you for sharing.
Rating

hylandjenn, wrote review 27/02/2020

One of the better hotels in the area

This is the hotel we stay at every time we are in Kzoo. It's nice for the price. Have never had a problem. It's not the fanciest or as updated as it could be but it is overall a good hotel for the pri... more

Owner Response
Tina M, Guest Relations Manager at Best Western Plus Kalamazoo Suites, responded to this review
Dear Valued Guest, Thank you for taking the time to share your review and for always choosing our hotel. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. It's important for us to impress our guests and your comments will make this goal that much more attainable. It is our sincere hope that you will one day return to see how your comments have affected our direction in reaching our ultimate ambition of giving each guest a five-star experience. Thank you very much.
Rating

Natalie K, wrote review 05/02/2020

Great breakfast and staff!

The location is right off the highway, kind of in a business/residential district. It is a quick drive to campus. The breakfast was amazing, with a lot of great choices! The hotel is modern and cle... more

Owner Response
Tina M, Guest Relations Manager at Best Western Plus Kalamazoo Suites, responded to this review
Hi Natalie K, Thank you so much for taking the time to tell us about your wonderful experience with us. We are so encouraged to do good always for our guests. We are really appreciative of your generous compliments about our location, comfortable bed rooms, friendly staff, and breakfast. We will also be working on your observations and we promise a better stay next time. Thank you and we hope to impress you during another visit with every level of service.