Best Western Plus Jonesboro Inn & Suites

My daughter was on a solo trip back to Illinois and wanted a safe hotel at a reasonable price. BW+ was the perfect choice. She found the staff to be friendly and helpful. Clean, quiet, safe... everything you could want in a hotel. less

Very nice hotel. Great location, friendly service and reasonably priced rooms. Beds are super comfortable but I wish the pillows were a touch larger. Breakfast options are very good and the staff is very attentive. less

Patrice was a dream to check in with. So nice & helpful. Beautiful BW. I love the gray/brown tones. Our room, 123, is beautiful. It even has an extra room with a couch that I am using for a dressing room. One little thing I found awkward, the microwave/refrigerator cupboard is only 1.5 ft from my side of the bed. I have to slide in sideways. But this is just a small deal. I love how they have the tv in the corner up high & swivels. Haven't had breakfast yet but I have no doubt it will be fabulous. less

While spending a night in Jonesboro I needed a hotel on a last minute deal. I have used the Best Western chain in other locations and always came away pleased with the experience. And having never stayed at this location I was expecting the same great quality. I was NOT disappointed! This hotel certainly maintains the standard the Best Western chain expects of its franchises, of professionalism and friendliness by the staff, the cleanliness of the lobby, breakfast area and guest rooms, and the attentiveness of the staff to any questions and needs you may have. The room I had was VERY CLEAN and was a king size suite with a separate sitting area that had a couch that unfolds into a bed. A large flat panel TV, a sizable desk area for your laptop, and a excellent wifi signal. There is a small connecting hallway with a small sink, microwave, coffee maker and small fridge in it that leads into the bedroom area where the comfortable king size mattress awaits. Once in the bedroom you will see a decent size bathroom off to one side and a closet area behind the bedroom door that contains a full size ironing board and iron. The bedroom also has a large flat panel TV with remote. The bedroom door can also be closed and locked for those who want that extra bit of security besides locking the main door leading out to the hallway. All rooms are entered from an inside, carpeted hallway. The breakfast was about all you could expect with the food being served hot and fresh. Eggs, bacon, biscuits, sausage and gravy, potatoes, breakfast burrito fixins, cereals, both cold and hot, waffle maker, toaster, bread, pastries and bagels, along with whole milk, 2% milk and chocolate milk. There were also three kinds of juices with OJ, Apple, and Cranberry. There was also a bowl with fresh red apples near by. This hotel also has a outdoor pool, and indoor workout room with a treadmill and other equipment and a business area near the front lobby for those needing a computer while traveling. As I said at the beginning. I expect only the best from Best Western and the best is what I enjoyed from this visit. I plan on staying there again on my next over night trip to Jonesboro. less

Overall: Had this room been about 15-20% cheaper then it would have been 4-5 stars based on value/experience. Nothing wrong with a Best Western, but the Plus seemed to be missing. We needed a last minute hotel room when our travel was delayed. This hotel for the night was priced equally to another preferred hotel chain except this one offered breakfast so we went with it. It was adequate since we simply needed a shower and to sleep. It was relatively clean and you could tell it was either newer or had recent renovations. Breakfast was not good. Sad because I'm a fan of breakfast burritos and waffles... just not watery potatoes, crumbly tortillas, old dry cheese, etc... The woman working in the morning setting up was lovely, however. Not really the kind of hotel you'd want to stay at for a special occasion. We had a king room and you couldn't even open the mini fridge or drawers properly because they were so close to the bed. The room also had a couch, but you couldn't use it for conversation or to watch tv because it was placed facing a wall in what looks like a closet or where the dresser/mini fridge should have gone. less