Best Western Plus Jonesboro Inn & Suites

Most of the staff was very accommodating. Free Breakfast was one of the better ones that we have had. There was a mix up with our reservation so there was about 15 minutes where we didn't think we had our room for a 2nd night. But they found it after I called customer service and the GM. less

This hotel was amazing! The staff were very kind and friendly and were happy to lend a helping hand whenever needed. The entire hotel inside and out was clean and well decorated. I love the atmosphere. The pool was nice also and there were no issues with disturbances or otherwise while we were there. Our room was really nice and clean and comfortable and the bed was very comfortable. This hotel makes you feel at home and was even better than home to me because it was so nice and high class without the snobbishness of high class establishments. The price is a bit high but it is worth it to feel safe, comfortable, and cared for in such a nice environment. Thank you Best Western for the great experience! less

Room was spacious and clean. Felt very safe. Water pressure or controls weren't working properly in our shower but we arrived late so we used a friend's shower so I did not report it. Was very happy with the hotel, will stay again probably. less

Every time I have business meeting in Jonesboro I stay at this Best Western Plus, rooms are nice and food is AMAZING!!!!! But this time around I had a bad experience I couldn’t enjoy my breakfast because one of the employees had the worst body odor I have every smelled in my life. I find it hard to believe that someone would allow someone with totally bad hygiene to work in the hospitality business. Her belly was hanging out the bottom of her shirt and she was walking on the back of her shoe in the FOOD area. This is very rude and unprofessional to make your guest put up with this and also I was on the elevator with this woman and OMG it was terrible. I was telling my husband that i hope she wasn’t preparing the food until I talked to the nice lady in the kitchen. That was a sigh of relief. I just don’t understand why her friends or supervisor haven’t talked to her about having better hygiene. less

At 12.03 I was startled by my room's phone. When I picked it it said it was my wake up call (I requested no such call). I called down to the lobby and inquired regarding the reason for the call, she said she had not put in for one. I was unable to sleep the rest of the night. During check out when i was asked about my stay, I said it was fine except not being able to sleep after the phantom call. Her response was too cavalier regarding my discomfort She said "it was a system reboot and not our fault". Basically, since it wasn't caused by a "anyone" in particular I should suck it up. My comfort or displeasure be damned less