Best Western Plus Jonesboro Inn & Suites

2911 Gilmore Drive, Jonesboro, Arkansas, 72401-7328, United States
based on 141 reviews Trip Advisor Logo
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Best Western Plus Jonesboro Inn & Suites

Located off Highway 63 in the only metropolitan area in Northeast Arkansas, the Best Western Plus Jonesboro Inn & Suites is close to attractions, local corporations, and places to eat and shop. A restful retreat awaits you at this new Jonesboro hotel show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Jonesboro Inn & Suites

Traveller Overview:
3.5 Rating: 141 reviews
Excellent 40%
Very Good 20%
Average 11%
Poor 15%
Terrible 12%
Rating

Tim N, wrote review 21/01/2020

Excellent hotel

While spending a night in Jonesboro I needed a hotel on a last minute deal. I have used the Best Western chain in other locations and always came away pleased with the experience. And having never sta... more

Rating

Marie G, wrote review 05/12/2019

Quiet but Average

Overall: Had this room been about 15-20% cheaper then it would have been 4-5 stars based on value/experience. Nothing wrong with a Best Western, but the Plus seemed to be missing. We needed a last mi... more

Rating

Eravia, wrote review 02/12/2019

Amazing

Loved it. Amazing stay. Friendly front desk Comfortable bed, didn't want to wake up lol. Clean towels. Breakfast was amazing! Had meats, better than any other other hotel breakfast I've ever had! Will... more

Owner Response
Katrice S, General Manager at Best Western Plus Jonesboro Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Rating

farmbuddy, wrote review 27/11/2019

Good sleep, clean rooms, good breakfast and amenities

This is a good Best Western with nice clean rooms, good breakfast and amenities. Can be a bit hard to find off Hwy 63/I 555, even though it is visible. I think it is exit 42. Use your GPS to find it... more

Owner Response
Katrice S, General Manager at Best Western Plus Jonesboro Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Rating

Rocio M, wrote review 29/10/2019

You cannot ask a young female to stay in a room she can’t lock at night before going to bed.

Right when we walked in the front desk staff was rude and inattentive, the lobby and elevator very dirty. The room was not super dirty but it was not super clean either. The A/C unit was super dirty a... more

Owner Response
Katrice S, General Manager at Best Western Plus Jonesboro Inn & Suites, responded to this review
We have read your review and understand you experienced some very serious issues. We take pride in our hotel and our guests overall satisfaction. We apologize for failing to provide you with the satisfaction that we want our guests to receive. I will be using your review as a coaching opportunity to be sure the issues you encountered do not happen again. Our breakfast is one of the best in town with several options and to hear your experience is very distasteful. I will be sure to investigate the details of your experience. Again we thank you and hope that you will give us another opportunity to provide the experience we strive to provide to all of our guests.