Everything you Need
13/08/2019 MacAttack720, Perth, Australia
Spent a couple of days here and used all the facilities, Laundry, gym, pool. breakfast bar. Modern and clean with helpful staff, Airport shuttle was a blessing as trying to find your way to terminal i... more
Spent a couple of days here and used all the facilities, Laundry, gym, pool. breakfast bar. Modern and clean with helpful staff, Airport shuttle was a blessing as trying to find your way to terminal is a challenge.
Enough restaurants etc in the location to cater for most needs.
Would of like to give a higher rating except for the payment issues:
Took issue however when we found out the credit card had been charged twice.
Apparently a holding bond returned when you depart... no need for this as they have credit details and could charge if damage if needed. This caused issues as I had been traveling using card for weeks and just about used up credit, withholding a second amount reduced my credit limit. Funds then not released till a week later "why". less
Sanjay P, Manager at Best Western Plus JFK Inn & Suites, responded to this review
Thank you for your comments and for giving me the opportunity to clarify your concerns, the system that the hotel uses it's programmed to authorize $15.00 per day for incidentals, this is a normal procedure that most hotels use. On the hotel's end the funds get released as soon as guests check out, credit card companies release the hold within 72 hrs after check out but with credit/debit cards it could take up to 15 days, this depends on how the bank works.
Please accept our apologies for any inconvenience and thank you again for your review.