Best Western Plus JFK Inn & Suites

This hotel has a very friendly accommodating staff. The rooms are pleasant with extremely comfy beds and pillows. Had a great nights sleep. There are some good places to eat that are not too far away. less

Can I give this hotel 6 stars? Of course I can! I can’t say enough great things about this place! Easy to get to, easy check in and out, value for money is amazing. I booked a jacuzzi suite and it was HUGE and IMMACULATE. The Jacuzzi tub was incredible, the bed was so comfortable. It was quiet despite being in a big city, it was beautifully decorated, the staff was so friendly, courteous and helpful, the breakfast was great! For that room other places you’d pay twice as much so this is a STEAL!!!!!! In fact, a lot of hotels are highly overestimated by the photos online, but this one the photos do not do the room justice! Highly recommend, will definitely be back!!!!!! 😍😍😍 less

This is one of my ADA reviews. Stayed here for one night early May. We had an ADA king suite. The room featured a king sized bed with only one night stand and lamp. The space in the room was not sufficient to turn and manipulate my mobility device and bed was on the high side. The bathroom had a small bathtub, although I had requested a shower. There was a bath chair but no hand held shower wand. the door to the bathroom was spring loaded and very difficult to open and close. We used the swimming pool and it was ok, but the spa (picture included) was nasty with huge suds and a brown scum on the suds. We notified the desk clerk who told us the next morning that someone was coming to “look at it.” The bathroom in the pool area was could not accommodate my mobility scooter. By the way, there are not many outlets to charge devices and no USB charging ports. The breakfast bar was rather indifferent as to selection but the biggest problem was that the majority of the food was placed on a very high counter so that someone in a chair or on a scooter could not possibly reach it or see it. The coffee pots were on that same counter. The young man working the desk was pleasant. We stay in the Little Rock area quit often due to family visits and this was our first and probable last stay here. Liked the location and price, but the room just did not fit my needs for an ADA room. less

The property was extremely clean, well kept and had the most friendliest staff that I have encountered. Breakfast was awesome. Many choices to select from. Bed was comfortable and I had more than enough pillows. less

Upon check in, we discovered blood down the front of our toilet and in the bathroom floor. I called the front desk to request to be moved to a different room. While waiting for the elevator to go down and get new room keys, I encountered the manager. He came to look at the bathroom and took pictures of it. He apologized for the problem and assisted me with getting moved to a different room. After moving us down one floor, we were unknowingly put in the middle of a party of teenagers who were in town for a dance competition. The noise level was ridiculous and lasted for hours into the night. This certain group of people were also sitting outside the hotel in their vehicles listening to music until 2-3 AM, which really didn't aid in getting a good nights rest. Upon checkout, I was asked how my stay was to which I replied "Terrible." I was offered a chance to discuss with the manager but was on a time constraint and instead was offered to be called by the manager to which I agreed. I never received a phone call and was charged the full price for my room. I will NEVER stay at this location again nor will I recommend it to anyone. I have stayed at hotels across the country and never had a stay as bad as this one was. less