Best Western Plus Island Palms Hotel & Marina

2051 Shelter Island Drive, San Diego, California, 92106-3105, United States
based on 4388 reviews Trip Advisor Logo
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Best Western Plus Island Palms Hotel & Marina

With a waterfront location close to Ocean Beach, SeaWorld, and the San Diego Zoo, the Best Western Plus Island Palms Hotel & Marina is a hotel in San Diego, CAs idyllic Shelter Island neighborhood, earning TripAdvisor Top 25 accolades thanks in part show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of Best Western Plus Island Palms Hotel & Marina

Traveller Overview:
4.5 Rating: 4388 reviews
Excellent 59%
Very Good 29%
Average 6%
Poor 2%
Terrible 1%
Rating

boutrosralph112, wrote review 23/01/2020

Great

This place is definitely one of the best when staying at a best western, the location is perfect right on shelter island and if you get a room with a water view you won’t regret it . I’ve stayed here ... more

Owner Response
00gc, Manager at Best Western Plus Island Palms Hotel & Marina, responded to this review
Thank you for your patronage to our brand and for sharing your review. It is always a pleasure to hear from our loyal guests and to know we are continually exceeding expectations. We are glad to know you enjoyed our convenient location and comfortable rooms with breathtaking views. Your comments make us feel proud, and we will share your compliments with all our team. We appreciate your kind review and look forward to your next stay at Best Western Plus Island Palms Hotel & Marina. Leidy Prado, Director of Guest Services
Rating

deano1044, wrote review 21/01/2020

Great stay and wonderful location!

Great location, quiet - away from the "hustle" of the city with fantastic views of the harbor and walking paths. very safe location. Would stay again and for an extended period. Good to have a kitchen... more

Owner Response
00gc, Manager at Best Western Plus Island Palms Hotel & Marina, responded to this review
Thank you for the excellent review of your stay at the Best Western Plus Island Palms Hotel & Marina. With our waterfront location close to Ocean Beach, SeaWorld ®, and the San Diego Zoo®, we love providing our guests with a great place to enjoy all that our city has to offer. We are happy you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience! Leidy Prado, Director of Guest Services
Rating

Thomas R, wrote review 19/01/2020

Great view of ships traveling to and from the ocean!

Request the third floor of the Casa Marina building on the bay side (not the Marina side) if you want to watch Navy warships, cruise lines, pleasure boats, etc. It was fantastic! We walked to fresh ... more

Owner Response
00gc, Manager at Best Western Plus Island Palms Hotel & Marina, responded to this review
Thomas, thank you for the excellent review of the Best Western Plus Island Palms Hotel & Marina. We are pleased to know how much you liked our location and the easy access to many restaurants. Our breathtaking views are truly spectacular, and we love that this helped to make your stay memorable. It was our pleasure hosting you, and we look forward to doing so again on your next visit to the San Diego area. Leidy Prado, Director of Guest Services
Rating

Squintana702, wrote review 18/01/2020

So disappointed

We have been coming to this hotel for 8 years and this stay left such a bad taste in our mouths we will NEVER return. We were so very disappointed in the hotel and restaurant. The room was dinghy wit... more

Owner Response
00gc, Manager at Best Western Plus Island Palms Hotel & Marina, responded to this review
Dear Connector42025089669, A return guest is the greatest compliment and we have enjoyed your company over the years. Making sure you have a relaxing and satisfactory experience is very important to us so to learn you had some unpleasant moments on this trip is concerning. Your safety and well being are of the utmost importance and we are glad we had a chance to speak up on your check-out. Please allow 3-5 business days for the partial refund and Best Western Bonus points to post to your account. We hope to retain your patronage for any future travels to the area. Thank you and we look forward to welcoming you back soon. Leidy Prado, Director of Guest Services
Rating

Raul P, wrote review 15/01/2020

31st Anniversary

This hotel perfect. It is situated in a great location by the bay with a wonderful view of the Marina. We had a king size Jr suite. Everything was perfect n Danny at the front desk was very helpful. W... more

Owner Response
00gc, Manager at Best Western Plus Island Palms Hotel & Marina, responded to this review
Raul, thank you for the excellent review of the Best Western Plus Island Palms Hotel & Marina and choosing to stay with us on your anniversary. We are pleased to know how much you liked our location and found it to an enjoyable part of your stay. Our breathtaking views are truly spectacular, and we love that this helped to make your stay memorable. We will also share your compliments with Danny for his efforts. It was our pleasure hosting you, and we look forward to doing so again on your next visit to the San Diego area. Leidy Prado, Director of Guest Services