Great location, views and staff!
16/01/2017 fintai, Phoenix, Arizona
We stayed here over the weekend and had a great experience. It started with the super friendly front desk staff, we arrived early and they let us check in. We were debating if we wanted to stay on t... more
We stayed here over the weekend and had a great experience. It started with the super friendly front desk staff, we arrived early and they let us check in. We were debating if we wanted to stay on the ground floor (which was available immediately) or in a 3rd floor room which wouldn't be available until 4pm - so the front desk manager offered to let us go check out the ground floor room to see if we liked it. And we did!
The room was incredibly clean, cleaner then some higher star places I've stayed at. Our room (#480) had a small patio that looked out onto the harbor with all of the boats and there was a nice walking path right outside the patio. The only thing we were worried about was the noise, because the gate to get into the pier was right in front of the patio. But we had no issues with noise at all, not even in the morning with people walking by.
The restaurant was also quite good (the lobster nachos - yum). We did not use the pool (it rained most of the time) but it looked gorgeous and clean. We will definitely stay here again! less
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review
Thank you for staying with us for the weekend and I'm so pleased to know you had a great experience! I'm glad our friendly front desk staff were able to find a great room for you to check into early and I'm even happier that you loved the room, patio and view and that it was nice and quiet for you. I'll pass your compliments of Blue Wave's lobster nachos on to our chef - so great to know you enjoyed dining with us too. Hopefully the next time you stay with us we'll have some sunny San Diego weather for you too!
Front Desk Supervisor