This is by no means a 5 start property since it is a Best Western Plus but I am giving it a 5 star review. After reading all the reviews I was hesitant to stay here worried about the place being dirty and full of homeless people but that is the case. I've stayed at a lot of hotels and during my National Parks trip through Nevada, Utah, and Colorado I've stayed at a lot of Best Western Plus since they're the closest to the National Park entrances.
When we got here at check in the gentleman at the front was wearing a mask and greeted me and thanked me for being a gold member. He was very polite and friendly. Got to our room and the keys didn't work. When we headed back to the elevator a worker was coming off who just so happens to be the one to fix the doors and he promptly fixed our keys. Once he did that we had no further issues with the keys.
Our room inside was clean, no hairs, or hidden diapers, the living room, bedroom, and bathroom were clean. No stains, no bad smells. The only odd thing was the sky was on the counter right next to the tv. Other than that the room was great! The bed was comfortable and the A.C. worked.
We got back from San Diego at almost midnight and there was still plenty of parking. No loud music and no homeless people walking around like zombies. I felt very safe.
In the morning we went to breakfast. So before I begin understand during covid loss of restrictions were put on hotels in terms of dining and a lot of hotels just choose to discontinue their breakfast instead of deal with it. So before complaining that the breakfast isn't a buffet be thankful they still make the effort to provide breakfast. Now having said that I thought the breakfast options were quite good. You have several options of cereal to choose from, several options on Oatmeal, a breakfast sandwich when heated up tastes like a McDonald's sausage McDuffie. I thought it was pretty tasty, a bag with juice, giant muffin, fruit, and granola bar, milks, hit chocolate, and coffee. Definitely much more than other hotels I've stayed at which only offer hard booked egg, fruit, and granola bar. The gentleman manning the breakfast area was also very nice and polite. I still didn't see any rowdy party people. The stay was overall very pleasant and enjoyable and I'm glad we stayed here. less