30/05/2017 Tuesdaysgrace, Olympia, Washington
We stayed here the night before we flew from Frankfurt. The property is out of the heart of the city. It is quite a large hotel with a large restaurant attached. We had a late dinner in the restaur... more
We stayed here the night before we flew from Frankfurt. The property is out of the heart of the city. It is quite a large hotel with a large restaurant attached. We had a late dinner in the restaurant which was just ok. Service was great. But the menu was quite limited, as well as pricey.
Our room was nice. Recently refinished. It appeared that the hotel as a whole had just been refinished. It looked nice. But our room looked like it wasn't quite finished. (No vent on the AC) The television also didn't work. Wouldn't even turn on.
All in all, the service and location and price for the room were good. But it does need a little work. less
Sabrina H, Leiter Front Office at Best Western Plus iO Hotel, responded to this review
Thank you very much for your feedback of your stay at our hotel.
I really want to apologize, that you have not been that satisfied.
Due to you did not mention any date or room number it's unfortunately impossible to give you an exactly reply to your mentioned points.
You are absolutely right, that our hotel is currently under renovation.
For sure we would have appreciate to help you directly with the TV and the air condition.
Regarding the menu I will forward your feedback to our chef so that we might change the calculation of it.
We hope we will see you again soon.