Nice, but not as nice as some other places
On the whole, the hotel is nice. Very clean, very nice looking inside and out, the room was very nice, but the staff makes or breaks a place. The tattoo covered woman who checked us in started ever... more
On the whole, the hotel is nice. Very clean, very nice looking inside and out, the room was very nice, but the staff makes or breaks a place. The tattoo covered woman who checked us in started everything off on the wrong foot. First she claimed she could not check is in early because the room was not ready. I have never had that happen anywhere. Sure, we would not have access to the room, but could at least get the billing taken care of upon arrival. She did not like when I questioned this. She also did not like the fact that I asked about the large number of teenagers all over the place. Seems this place was popular for spring break this year. (never make that mistake again). She was also very unhappy with me for asking about the open class containers and alcohol at the pool. According to her, the pool was BYOB. Perhaps this is true, but I have never been at a hotel pool that allowed class or alcohol at the pool. Otherwise, the rest of our stay was pleasant. The WIFI was a little a little on the slow side. I was also surprised to see that neither of the power outlets in the bathroom were safety outlets. Was the hotel clean, yes. Was the pool and hot tube nice, yes. Honestly, the cleaning staff were nicer and friendlier than the front desk staff. less
Kurt Thomas, Owner at Best Western Plus Intercourse Village Inn & Suites, responded to this review
Terrance, We thank you for staying with us and appreciate your comments. I apologize that we were unable to check you in early to your room and that we were busier than you expected over the Easter holiday. We try hard to satisfy all our guest and we apologize that your experience was not typical of our hotel experience.