Best Western Plus InnTowner Madison

2424 University Avenue, Madison, Wisconsin, 53726-3811, United States
based on 1156 reviews Trip Advisor Logo
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Best Western Plus InnTowner Madison

The Best Western Plus InnTowner Madison is comprised of 176 guest rooms with pillow top mattresses, 42-inch flat screen televisions, stone walk-in showers, refrigerators, and microwaves. Located in the heart of Madison, you are sure to feel right at show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus InnTowner Madison

Traveller Overview:
4.5 Rating: 1156 reviews
Excellent 58%
Very Good 25%
Average 8%
Poor 3%
Terrible 3%
Rating

BackPacker282345, wrote review 23/03/2020

Sidney, the Front Desk Manager was so helpful

It is stressful to travel during these uncertain COVID-19 times. It is absolutely a welcome relief to meet somebody who is kind behind the front desk and who is committed to helping solve a problem. ... more

Owner Response
PureeH, Manager at Best Western Plus InnTowner Madison, responded to this review
Dear Maureen, Thank you for the compliments about our team member, Sidney! We strive each day to provide the best service, comfort, and convenience for our guests. Please stay with us again the next time your travels bring you to Madison.
Rating

pattypepper01, wrote review 15/03/2020

Convenient location to UW Hospital

The staff made our 6 week stay as comfortable as possible, thank you, Emily. The rooms have everything you need, tv, mini fridge, microwave, sofa, a very comfy bed. Best convenience is the shuttle to ... more

Owner Response
PureeH, Manager at Best Western Plus InnTowner Madison, responded to this review
Dear Pattypepper01, Thank you for the wonderful mentions about Emily and Marcus! It was a pleasure having you at the InnTowner. We look forward to seeing you again the next time your travels bring you to Madison!
Rating

Y7878AOlindal, wrote review 14/03/2020

Home Away from Home

The Bar Keeper Kelvin was really nice with great conversation. He made me a special Bahama Mama drink. He also made my husband a special Jack Daniel and Coke. The bar was clean and great lightning wit... more

Owner Response
PureeH, Manager at Best Western Plus InnTowner Madison, responded to this review
Dear Y7878AOlindal, Thank you for the wonderful note about Kevin! We will be sure to share your compliments with him. We appreciate your wonderful review and feedback for future travelers!
Rating

914Traveler914, wrote review 12/03/2020

Stay At Best Western

We loved the experience we have been having here at the Best Western Inn Towner in Madison. The shuttle service is very convenient especially for getting to and from the hospital. Our favorite shuttle... more

Owner Response
PureeH, Manager at Best Western Plus InnTowner Madison, responded to this review
Dear 914Traveler914, We are so happy that you enjoyed your stay with us. Hope that we have the opportunity to have you as our guest again should you travels bring you back to Madison
Rating

DebG1101, wrote review 12/03/2020

Great customer service and very clean room!

We stayed here for five days while my husband received chemo treatments at UW Hospital. The room was very clean and comfortable. There is a self-service laundry, a study with books and games, pool... more

Owner Response
PureeH, Manager at Best Western Plus InnTowner Madison, responded to this review
Dear DebG1101 Thank you for your wonderful review. We are pleased to know that our location, amenities, and friendliness helped to provide comfort during such an important time. Please stay with us again soon!