Best Western Plus InnTowner Madison

2424 University Avenue, Madison, Wisconsin, 53726-3811, United States
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Best Western Plus InnTowner Madison

The Best Western Plus InnTowner Madison has just completed a multi-million dollar renovation of its 176 guest rooms with pillow top mattresses, 42-inch flat screen televisions, stone walk-in showers, refrigerators, and microwaves. Located in the hea show more

Jacuzzi, Parking, Lift
Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus InnTowner Madison

Traveller Overview:
4.5 Rating: 1149 reviews
Excellent 58%
Very Good 26%
Average 8%
Poor 3%
Terrible 3%
Rating

taylorbT2222KD, wrote review 14/02/2020

Superior customer service

I wish I could give ten stars for the superior customer service we experienced here at Best Western Plus in Madison. We had a little problem with our reservation through expedia with this hotel. Exped... more

Rating

TeresaS1608, wrote review 10/02/2020

Great Place to stay for UW Hospital Care

This is the preferred hotel for UW Hospital which is just down the road from the hotel. There is a shuttle to and from the hotel to the hospital. You can walk it as well it is just 1/4 mile. The room... more

Owner Response
PureeH, Manager at Best Western PLUS InnTowner Madison, responded to this review
Dear Teresa, The InnTowner team is grateful for the wonderful review! Thank you for providing details for future travelers. Please visit us again soon!
Rating

Ann J, wrote review 08/02/2020

Super Hospitality at Best Western Plus InnTowner

My husband and I enjoyed the friendliness, professional efficiency, and helpfulness of the employess at the Best Western Plus InnTowner in Madison, WI. We especially commend the outstanding customer... more

Owner Response
PureeH, Manager at Best Western PLUS InnTowner Madison, responded to this review
Dear Ann J, Thank you for the wonderful note about Matteo and Izzy! We strive each day to provide the best service, comfort, and convenience for our guests. We look forward to extending the same experience to you on your next trip to Madison.
Rating

bd0ucette, wrote review 06/02/2020

Close and convenient

My husband was having surgery at the near by hospital. This was very close and convenient to the hospital. I was able to get to and from the hospital in less than 10 minutes. The hotel was neat and... more

Owner Response
PureeH, Manager at Best Western PLUS InnTowner Madison, responded to this review
Dear bdOucette, We are so happy to learn that we helped make your stay so wonderful! We send our best wishes to your husband. Thank you for taking the time to provide feedback. It is much appreciated. Cheers!
Rating

peaslee1978, wrote review 31/01/2020

Excellent Experience

Hotel was very clean, staff friendly and very efficient. Shuttle service was timely and extremely appreciated as it made trip to UW Clinic much less stressful not having to worry about parking, etc. W... more

Owner Response
PureeH, Manager at Best Western PLUS InnTowner Madison, responded to this review
Dear Peaslee, Thank you! so much for taking the time to write such glowing words about our beautiful property We are overjoyed that we were able to exceed your expectations during your stay. Thanks again and we look forward to seeing you again soon