Best Western Plus InnTowner Madison

2424 University Avenue, Madison, Wisconsin, 53726-3811, United States
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Best Western Plus InnTowner Madison

The Best Western Plus InnTowner Madison is comprised of 176 guest rooms with pillow top mattresses, 42-inch flat screen televisions, stone walk-in showers, refrigerators, and microwaves. Located in the heart of Madison, you are sure to feel right at show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
2424 University Avenue, Madison, Wisconsin, 53726-3811, United States

Reviews of Best Western Plus InnTowner Madison

Traveller Overview:
4.5 Rating: 1178 reviews
Excellent 59%
Very Good 25%
Average 8%
Poor 3%
Terrible 3%
Rating

mbradberry39, wrote review 24/02/2021

Great nights stay

The inn is very beautifully decorated. It has been recently updated. Looks new. We ordered room service. The food was excellent. The staff were all very friendly and helpful. The shuttle is a wonde... more

Owner Response
Rebecca Warren, Sales at Best Western Plus InnTowner Madison, responded to this review
Dear mbradberry39, Our culinary team thanks you for the wonderful feedback on room service! We appreciate your flexibility during this time and are happy to know that the shuttle accommodations were helpful during your stay. Wishing the very best to you and your family!
Rating

marciaejack, wrote review 20/02/2021

Convenient place to stay

This is a very nice hotel and took the necessary precautions with the COVID protocols. The room was comfortable and they had a sheet for local restaurants that would deliver as well as the in house re... more

Owner Response
Rebecca Warren, Sales at Best Western Plus InnTowner Madison, responded to this review
Dear marciaejack, Our team appreciates your feedback about the guestroom accommodations, culinary offerings, and the COVID-19 Best Western Corporate "We Care Clean" program! Thank you for letting us know how much you enjoyed your stay. Please visit again soon!
Rating

christinahemenway, wrote review 16/02/2021

Incredible hotel and staff

We stayed here for 5 weeks, as we had family in the hospital. The room rivaled that of a much more expensive hotel. The food was incredible. The staff, knowing our situation, was kind and compassionat... more

Owner Response
Rebecca Warren, Sales at Best Western Plus InnTowner Madison, responded to this review
Dear christinahemenway, Our team is humbled by and grateful for your kind words about our staff, culinary team, and guestroom accommodations. We were honored to serve you during a difficult time and wish your entire family the very best.
Rating

khenry725, wrote review 01/02/2021

Fun Getaway, Great Location

We came to Madison specifically to eat at Smokey’s Supper Club and have a romantic evening. The location was perfect. The bed was very clean. The room was quiet. The lobby is very pretty. Staff was fa... more

Owner Response
Rebecca Warren, Sales at Best Western Plus InnTowner Madison, responded to this review
Dear khenry725, We hope you enjoyed a romantic evening at Smokey's Supper Club just down the road from our hotel! We hear great feedback about their service and are so pleased that your stay at our hotel was wonderful. Please visit us again soon!
Rating

MEMLSM, wrote review 23/01/2021

Starting to look a little rundown

Everything work good in the building The pool was shut down and the restaurant only delivered to your door... The room was clean and the beds were excellent Parking can be an issue... If they're very ... more

Owner Response
Rebecca Warren, Sales at Best Western Plus InnTowner Madison, responded to this review
Dear MEMLSM, Thank you for your candid review of your most recent stay. We are very sorry to hear that we missed the mark on your meal service--this is certainly an exception and not the norm for our wonderful culinary team. Thank you for your patience and understanding regarding our precautionary measures for COVID-19 per Best Western Corporate, the CDC, and Dane County. We hope to have another opportunity to exceed your expectations on your next visit to Madison. Stay well!