Best Western Plus InnTowner Madison

2424 University Avenue, Madison, Wisconsin, 53726-3811, United States
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Best Western Plus InnTowner Madison

The Best Western Plus InnTowner Madison is comprised of 176 guest rooms with pillow top mattresses, 42-inch flat screen televisions, stone walk-in showers, refrigerators, and microwaves. Located in the heart of Madison, you are sure to feel right at show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
2424 University Avenue, Madison, Wisconsin, 53726-3811, United States

Reviews of Best Western Plus InnTowner Madison

Traveller Overview:
4.5 Rating: 1193 reviews
Excellent 59%
Very Good 25%
Average 8%
Poor 3%
Terrible 3%
Rating

glreberry, wrote review 17/07/2021

Not for people with limited walking abilities

Because of close proximity to medical facilities, management should be training front desk people to be aware of guests with disabilities in relation to room locations and how to offer assistance. Roo... more

Owner Response
Erin Taylor, Guest Services / Front Office at Best Western Plus InnTowner Madison, responded to this review
Thank you for your feedback. We do offer rooms for guests with disabilities. We do not show that one was requested on your reservation, only a standard room, and we do not show that other accommodations were requested. We do apologize for any inconvenience you had and would be happy to accommodate you in the future if you let us know the type of accessibility you will need. We appreciate your input and will use your feedback to make improvements on guest service. We hope you will stay with us again so we can have a chance to exceed your expectations. Thank you for staying with us!
Rating

HeatherD239, wrote review 12/07/2021

Always a good choice

I travel here for medical visits at UWHEALTH and they provide transportation tonand from the hospital. The rooms are always clean here. The front desk is always kind. And the restaurant inside has del... more

Owner Response
Erin Taylor, Guest Services / Front Office at Best Western Plus InnTowner Madison, responded to this review
Thank you so much for your feedback! We truly appreciate your kind comments! We strive to provide excellent quest service and take pride in our cleanliness and our food! We are so happy you enjoyed your stay with us and hope to see you again soon!
Rating

pattypepper01, wrote review 05/07/2021

Our go to property when in Madison.

We stay at this property, distance to UW Hospital is very convenient. Close to the University, and The Capital. The free breakfast buffet is a great start for your day. Dinner choices are all so good... more

Owner Response
Erin Taylor, Guest Services / Front Office at Best Western Plus InnTowner Madison, responded to this review
Thank you so much for your feedback. We strive to provide excellent service and are so happy you enjoyed your stay! We hope to see you again soon!
Rating

Tammy K, wrote review 05/07/2021

Excellent stay!

Quality of room, service, and amenities are first class! Comfortable bed with extra linens; fridge, microwave, coffee available; ice machines conveniently located; hot tub and pool at optimal temperat... more

Owner Response
Erin Taylor, Guest Services / Front Office at Best Western Plus InnTowner Madison, responded to this review
Thank you so much for your positive feedback. We strive to provide excellent service and are so happy you enjoyed your stay with us! We look forward to seeing you again soon!
Rating

timbrockway, wrote review 14/06/2021

Perfect

I was staying as my wife was in the hospital. The location was perfect, minutes away from the hospital. Clean room. It was never a problem to add on a night last minute. Staff was great to work wi... more

Owner Response
Abby Hallow, Sales at Best Western Plus InnTowner Madison, responded to this review
Thank you so much for your feedback. We strive to provide excellent service and hope to see you again soon!