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Best Western Plus Inner Harbour

AAA - 3 Diamond

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Explore Hotel

A great hotel in Victoria, BC with an excellent harbor location, offering a delicious complimentary full breakfast, well-appointed rooms and personalized service. Ideally located right at the inner harbor/downtown Victoria, our Victoria, BC hotel is a short walk to major attractions, restaurants, shops and ocean side paths. Our beautiful rooms, spacious one-bedroom suites and luxurious penthouse apartments are 100 non-smoking and each include a private balcony, free Wi-Fi, a refrigerator, microwave and DVD player. Ideal for extended stays, our Victoria accommodations also include well-equipped kitchen studios and suites available for weekly and monthly stays. Relax in the outdoor seasonal heated pool (open from mid-May to early October), indoor whirlpool, dry sauna or the steam room. Enjoy a complimentary guest computer with printer and our convenient on-site 24-hour guest laundry facilities. Our award-winning staff is on hand 24-hours to assist with concierge and any other requests to make your stay as enjoyable as possible. Popular attractions near our Victoria, BC hotel include: the Royal British Columbia Museum, Parliament Buildings, the Empress Tea Room, Miniature World, the Bug Zoo, Horse drawn carriage tours, Beacon Hill Park, departures for whale watching tours (seasonal) and all the entertainment the Inner Harbor has to offer. A short drive away is the Craigdarroch Castle, Government House and the Victoria Art Gallery. A must see is the world famous Butchart Gardens, open year-round, about a 30 minute drive from the downtown area. For an exceptional stay, friendly service, lovely rooms and the convenience of Victorias best location, make a reservation at the Best Western Plus Inner Harbour today! Gated and underground parking is available for a 12 +tax CAD charge per night. A height restriction of 66" applies for underground parking.

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412 Quebec Street
British Columbia
V8V 1W5
To make a reservation please call 0800 393130 (Freephone). For all other enquiries please call +1 250-384-5122
AAA - 3 Diamond


Pets: No Pets accepted
Check-in & Check-out
16:00:00 | 11:00:00


Location and Attractions

Getting there.

Sat nav users: type V8V 1W5

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412 Quebec Street
British Columbia
V8V 1W5

What's nearby?


  • 0.10 kilometer(s) from Parliament building

  • 0.20 kilometer(s) from Victoria Convention Center

  • 8.00 kilometer(s) from Canadian Forces Base Esquimalt

  • 8.00 kilometer(s) from Camosun College

  • 10.00 kilometer(s) from University of Victoria, major university in greater Victoria

  • 16.00 kilometer(s) from Royal Roads University

Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0844 387 62 40


TripAdvisor Traveller Rating: Rating: Based on 2165 traveller reviews
Rating: 5 1488
Rating: 4 535
Rating: 3 97
Rating: 2 31
Rating: 1 14

Just OK

24/06/2019 C415Man, Santa Clarita

Stayed 2 days in June, partial harbor view. Room was not exceptional, a bit small for a 2queen bed, definitely dark and dated. I understand that management recently refurbed bedding & linen, however ... more


Nice, comfortable lodging

19/06/2019 MrsTravelBug79, Edmonton, Canada

The front desk staff were very friendly and helpful. We arrived quite early so our room was not ready but they checked our luggage in and took our number so they can phone us immediately when our roo... more

Owner Response
BWPIH_Manager, General Manager at Best Western Plus Inner Harbour, responded to this review
Dear MrsTravelBug79, Thank you for taking the time to review your stay with us! We so appreciate the nod to our front desk team, who are a wonderful group of individuals that love sharing their knowledge about Victoria with our valued guests. I am pleased to hear you enjoyed our convenient location in the Inner Harbour; we are certainly well-located for explorations by foot. And that the complimentary breakfast buffet provided a great start to your day! Thank you again for sharing your review. We hope to have another opportunity to welcome you back again. Kind regards, Rachel Dickinson General Manager

Great location, wonderful staff, ticked all our boxes

16/06/2019 Gorttman,

From the moment we arrived we were greeted by Tash. Very helpful with questions asked. Our room had a lovely view with balcony. The room was spotlessly clean, bed comfortable and plenty of space. The ... more

Owner Response
BWPIH_Manager, General Manager at Best Western Plus Inner Harbour, responded to this review
Dear Brett and Marina, We are truly so appreciative of you taking the time to share such a thoughtful review. On behalf of the entire hotel team, we thank you for choosing to stay with us on the Victoria leg of your vacation. Thank you for noting some of the wonderful amenities we offer, such as the complimentary breakfast buffet and recreational facilities, such as the outdoor heated pool and indoor whirlpool. I am pleased to hear as well how you were treated so well by our excellent staff, and appreciate the "shout-out" to Tash! Thank you again for posting your review, and for sharing your recommendation with other travelers. Kind regards, Rachel Dickinson General Manager

Ok, but not great.

12/06/2019 retired54, vancouver

Check in was great, and staff gave us good directions to our dinner location which we had to get marching to quickly given our reservation. Our room was ok. Weird that there was only a window in the... more

Owner Response
BWPIH_Manager, General Manager at Best Western Plus Inner Harbour, responded to this review
Dear retired54, Thank you for sharing your comments about your recent stay with us. I am very sorry that our hotel did not meet all your expectations. It is pleasing to hear, though, that you were impressed with your check in experience, the comfort of the bed and that the TV was good. There is indeed one section of our building where the guest room bathrooms do have a window, which provides wonderful natural light. As you mention, these specific bathrooms do not have a fan, however rest assured there is a heater to provide additional warmth in the winter time. Further to your comment regarding air conditioning, our hotel is similar to many others in the city that do not have A/C. Victoria is very fortunate to enjoy a temperate year round climate, and with our hotel’s close proximity to the ocean, and each guest room enjoying a private balcony with large sliding balcony doors, it is our experience that Mother Nature’s ocean breezes generally cool things down quite comfortably. Please accept my apologies the freezer compartment of the fridge did not work properly to freeze your ice packs; I know this has already been addressed by our maintenance team. We do welcome our guests to enjoy the convenience of the kitchenette provided in their room, which includes a microwave, fridge, teapot, mugs, wineglasses and cutlery. Inside the secure cupboards are many more provisions for cooking and baking – that is the only part of the kitchen we do apply a nominal fee, and this is because our staff then take the time to perform a complete cleaning and restocking of all items at check-out. The information regarding this fee is included in our email confirmations, and as well this is where we also advise of the daily fee to access our underground and gated parkade. I apologise if this information was not communicated to you more clearly. We take pride in the excellent reputation our hotel enjoys and in the high integrity of our staff, and I do take exception to your intimation that a member of our team shorted the $50 redemption of your pre-paid Mastercard (a reward from Best Western). I know the staff did their absolute best to assist you in this situation, even contacting Best Western on your behalf, who then informed us it was actually an issue with Mastercard directly. This information was communicated to you shortly after your departure, and you even acknowledged in a previous survey that this was not the hotel’s fault, so I do not feel your allegation is warranted. I am happy to hear this issue was resolved once Mastercard was contacted, and that you are now able to make use of the remaining $3.75. Thank you again for sharing your review. We truly regret your stay did not meet your expectations and appreciate the opportunity to learn from your feedback. Sincerely, Rachel Dickinson General Manager

Great location, clean with kitchen, breakfast & parking

10/06/2019 Carrie S, ORINDA

Loved being able to walk from this hotel to the waterfront and downtown. Not fancy but clean with friendly staff. Underground parking was easy. Nice pool and gym facilities.DVD player in room was hi... more

Owner Response
BWPIH_Manager, General Manager at Best Western Plus Inner Harbour, responded to this review
Dear Carrie S., Thank you for staying with us and for taking the time to post a review. We appreciate all the kind words regarding the quality of your stay, the service from our staff, and the convenience of all the amenities offered. Thank you so much for your recommendation to others! Kind regards, Rachel Dickinson General Manager