Best Western Plus Inn Scotts Valley

6020 Scotts Valley Drive, Scotts Valley, California, 95066-3234, United States
based on 470 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.

Best Western Plus Inn Scotts Valley

Welcome to Best Western Plus Inn Scotts Valley!

Santa Cruz with the famous boardwalk and beaches is just a short drive from this spacious Scotts Valley hotel.

Located in a mystery spot where you can really get away from it all, but
show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
6020 Scotts Valley Drive, Scotts Valley, California, 95066-3234, United States

Reviews of Best Western Plus Inn Scotts Valley

Traveller Overview:
4.0 Rating: 470 reviews
Excellent 33%
Very Good 34%
Average 18%
Poor 7%
Terrible 6%
Rating

shelleycor, wrote review 30/07/2021

Quiet, clean but tight parking

The price was right for mid-summer. This location is out of busy Santa Cruz, but it was very easy to hop on the freeway & zip into town, as needed. I worried there would be freeway noise since the pr... more

Rating

dertramper, wrote review 14/07/2021

Unexpectedly Pleasant Stay

Despite the dining room being closed, we enjoyed our stay at BWSC. The only thing that would make it better is bringing back the breakfast with the waffles! Clean sheets are a plus — especially after... more

Rating

TeamOvertime1117, wrote review 08/07/2021

Housekeeping Does Not Exist

If you’re planning an extended stay don’t count on housekeeping services. California is is open, no longer in shutdown however Due to COVID” it’s not possible to hire anyone to clean rooms, however I ... more

Owner Response
Maii Sablan, General Manager at Best Western Plus Inn Scotts Valley, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. The hotel is trying its best to get through this challenging point in time. We sincerely apologize for not meeting your expectations. Although California has opened up, returning to pre-covid service levels has proven to more difficult than anticipated. We are confident that normal service levels will resume very shortly and we appreciate your patience. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

Barbara S, wrote review 04/06/2021

Nice Room Awful Breakfasts

The room is comfortable and clean. Internet connection is good. I personally do not like the bathroom sink being almost part of the bedroom area...no door. So, if someone wakes up early and turns on ... more

Rating

Laurence A, wrote review 22/03/2021

Poor customer service don’t stay here!!!!!

Very poor customer service checking in, very little interaction with the clerk. Had to wait for the clerk to complete multiple duties and take a call from her manager regarding a nonsensical topic (I... more

Owner Response
Maii Sablan, General Manager at Best Western Plus Inn Scotts Valley, responded to this review
Dear Laurence A, Thank you for letting us know about the interaction that you encountered during your recent stay at our hotel and I assure you that your comments have been addressed with our entire staff to ensure that no similar incident occurs in the future. We hope you'll return someday to see how we're improving.