Best Western Plus Inn Scotts Valley

6020 Scotts Valley Drive, Scotts Valley, California, 95066-3234, United States
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Best Western Plus Inn Scotts Valley

Welcome to Best Western Plus Inn Scotts Valley!

Santa Cruz with the famous boardwalk and beaches is just a short drive from this spacious Scotts Valley hotel.

Located in a mystery spot where you can really get away from it all, but
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
6020 Scotts Valley Drive, Scotts Valley, California, 95066-3234, United States

Reviews of Best Western Plus Inn Scotts Valley

Traveller Overview:
4.0 Rating: 463 reviews
Excellent 33%
Very Good 34%
Average 18%
Poor 7%
Terrible 5%
Rating

Kasey S, wrote review 04/01/2021

Affordable, clean, safe

I came because of a flood repair in my home. I chose the King suite because the picture showed a nice jacuzzi tub. I was not disappointed. Soaking in the tub was wonderful. I also brought my dog and w... more

Rating

lchebert14, wrote review 20/11/2020

Dirty, unwelcoming, overpriced

It was nice to be able to bring our dog. The first room we were assigned smelled like dog pee and had not been cleaned, but we were quickly moved to a new room. However, the rooms were dirty and outda... more

Owner Response
Maii Sablan, General Manager at Best Western Plus Inn Scotts Valley, responded to this review
Dear lchebert14, Thank you for sharing your experience, and I'm sorry to learn that you did not fully enjoy the service,cleanliness , accommodations and hospitality that we hold to such a high degree of importance in our hotel. I hope you will accept our sincerest apologies for the service that you did not receive regarding the necessity of correcting such issues as quickly as possible. I hope that you will consider staying with us again to give us another chance. If so, please message me directly. Yours in Hospitality, Maii
Rating

Hereticx, wrote review 18/11/2020

Somewhat scruffy, rather tired, adequate

I just completed a 5 day stay at this Best Western. I picked it because the photos made it look a little more modern and cleaner than most alternatives and the price was decent for the area. And, it... more

Owner Response
Maii Sablan, General Manager at Best Western Plus Inn Scotts Valley, responded to this review
Dear Hereticx Thank you for your detailed assessment of our hotel. Your comments help us to understand where we most need to improve for our future visitors and for people like yourself, as we hope you will allow us the opportunity to alter your impressions of our establishment in the future. We can't wait to show you how we continue to improve based on feedback like yours. Yours in Hospitality, Maii
Rating

Charity H, wrote review 08/11/2020

The facility was fine, but....

Let me say this is fine as far as hotel quality goes, it's your average Best Western, and the staff was very nice. It was a little difficult to get fresh towels in the morning as they weren't refresh... more

Owner Response
Maii Sablan, General Manager at Best Western Plus Inn Scotts Valley, responded to this review
Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. I am sorry for the noises you experienced. All Front Desk Clerks are instructed and trained on how to handle these types of issues . We hope you'll return someday, T We appreciate and value your feedback. Yours in Hospitality, Maii
Rating

jenzen72020, wrote review 04/11/2020

A hidden gem

I was pleasantly surprised when I walked into my room, it was a little larger than I thought it was going to be and had a comfortable chair and a table that exceeded my expectations. The bed was larg... more

Owner Response
Maii Sablan, General Manager at Best Western Plus Inn Scotts Valley, responded to this review
Hello Jenzen72020, Thank you very much for taking your time to review us on Trip Advisor and with 5 stars ! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.